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Recent Publications

2016

 Crittenden, Andrew B., Victoria L. Crittenden, and William F. Crittenden (forthcoming). “Know Your Business’s Value – Before you Walk Away,” Industrial Management.

Ross, Casey J., William F. Crittenden, and Victoria L. Crittenden (forthcoming). “3D Printing: Big Potential, Little Adoption,” Industrial Management.

Crittenden, Victoria and William F. Crittenden (forthcoming). “Teaching and Learning Disrupted: Isomorphic Change,” Journal of Research in Interactive Marketing.

Beninger, Stefanie, Haya Ajjan, Rania Mostafa, and Victoria L. Crittenden (2016).  “A Road to Empowerment: Social Media use by Women Entrepreneurs in Egypt,” International Journal of Entrepreneurship and Small Business, 27(2/3), pp. 308-332.

Grewal, Dhruv, Yakov Bart, Martin Spann and Peter Pal Zubcsek (2016), “Mobile Advertising: A Framework and Research Agenda,” Journal of Interactive Marketing, conditional acceptance.

Motyka, Scott, Rajneesh Suri, Dhruv Grewal and Chiranjeev Kohli (2016), “Disfluent vs. Fluent Price Offers: Paradoxical Role of Processing Disfluency,” Journal of the Academy of Marketing Science, forthcoming.

Alexander, Andrew, Christoph Teller, and Anne L. Roggeveen (2016), “The Boundary Spanning of Managers within Service Delivery Networks,” Journal of Business Research.

Roggeveen, Anne L. and Dhruv Grewal (2016), “Engaging Customers: The Wheel of Social Media Engagement,” Journal of Consumer Marketing, 33 (March).

Grewal, Dhruv, Anne L. Roggeveen, Rodney C. Runyan, Jens Nordfält, and Maria Elena Vazquez Lira (2016), “Retailing in Today’s World: Multiple Channels and Other Strategic Decisions Affecting Firm Performance,” Journal of Retailing and Consumer Services.

Aguirre, Elizabeth, Anne L. Roggeveen, Dhruv Grewal and Martin Wetzels (2016), “The Personalization-Privacy Paradox: Implications for New Media,” Journal of Consumer Marketing, 33 (March).

Roggeveen, Anne L., Jens Nordfält, and Dhruv Grewal (2016), “Do Digital Displays Enhance Sales? Role of Retail Format and Message Content” Journal of Retailing, 92 (March), 122-131.

Grewal, Dhruv, Anne L. Roggeveen, and Jens Nordfält (2016), “Roles of Retailer Tactics and Customer-Specific Factors in Shopper Marketing: Substantive, Methodological, and Conceptual Issues” Journal of Business Research, 69 (March), 1009-1013.

González, Eva M., Eduardo Esteva Armida, Anne L. Roggeveen, and Dhruv Grewal (2016), “Amount off versus percentage off: When does it matter?” Journal of Business Research, 69 (March), 1022-1027.

Lindström, Annika, Hanna Berg, Jens Nordfält, Anne L. Roggeveen, and Dhruv Grewal (2016), “Does the Presence of a Mannequin Head Change Shopping Behavior?” Journal of Business Research, 69 (February), 517-524.


2015

Crittenden, Victoria L., William F. Crittenden, Kimberly A. Eddleston, Franz W. Kellermanns, and Steven W. Floyd (2015). “Family Business: When you can’t choose your Partners,” Industrial Management, September/October, pp. 12-17.

Crittenden, Victoria L. and William F. Crittenden (2015). “Digital and Social Media Marketing in Business Education: Implications for Student Engagement,” Journal of Marketing Education, 37(3), pp. 131-132.

Crittenden, William F., Victoria L. Crittenden, and Allison Pierpont (2015). “Trade Secrets: Managerial Guidance for Competitive Advantage,” Business Horizons, 58, pp. 607-613.

Crittenden, Victoria L. and William F. Crittenden (2015). “Digital and Social Media Marketing in Business Education: Implications for the Marketing Curriculum,” Journal of Marketing Education, 37(2), pp. 71-75.

Crittenden, Victoria L. and Lauren Beitelspacher (2015).  “Creating a Culture of Confidence:  An Interview with Sheryl Adkins-Green, CMO of Mary Kay Inc.,” Business Horizons, 58(4), pp. 371-376

Crittenden, Victoria L. (2015). “Sexism and Gendered Marketing: Exploring Critical Issues in the Marketing Classroom,” in Evolving Entrepreneurial Education:  Innovation in the Babson Classroom, Eds., Victoria L. Crittenden, Kathy Esper, Nathanial Karst, and Rosa Slegers, Emerald Group Publishing, pp. 411-424.

Crittenden, Victoria L. (2015). “Consistently Diverse,” Business & Management Research Focus, Emerald Group Publishing, pp. 55-57.

Crittenden, Victoria L. and Gerald Albaum (2015). “The Misplaced Controversy about Internal Consumption: Not just a Direct Selling Phenomenon,” Business Horizons, 58(4), pp. 421-429.

Crittenden, Victoria L. and Carolyn Hotchkiss (2015).  “Academic Scholarship:  A Stakeholder Analysis,” in Evolving Entrepreneurial Education:  Innovation in the Babson Classroom, Eds., Victoria L. Crittenden, Kathy Esper, Nathanial Karst, and Rosa Slegers, Emerald Group Publishing, pp. 3-14.

Giglio, Joseph, William F. Crittenden, and Victoria L. Crittenden (2015). “Procurement Strategy: Iron Fist or Velvet Glove?” Industrial Management, January/February, pp. 16-21.

Puccinelli, Nancy, Keith L. Wilcox and Dhruv Grewal (2015), “Consumers’ Response to Commercials: When the Energy Level in the Commercial Conflicts with the Media Context,” Journal of Marketing, 79 (March), 1-18. (Lead Article).

Mullins, Ryan, Daniel Bachrach, Adam Rapp, Dhruv Grewal and Lauren Skinner Beitelspacher (2015), “You Don’t Always Get What You Want, and You Don’t Always Want What You Get: An Examination of Control–Desire for Control Congruence in Transactional Relationships,” Journal of Applied Psychology, 100 (July), 1073-1088.

Pelser, Pelser, Ko de Ruyter, Martin Wetzels, Dhruv Grewal, David Cox and Jacqueline van Beuningen (2015), “B2B channel partner programs: Disentangling gratitude and indebtedness,” Journal of Retailing, forthcoming.

Aguirre, Elizabeth M., Dominik Mahr, Dhruv Grewal, Ko de Ruyter and Martin Wetzels (2015), “Unraveling the Personalization Paradox: The Effect of Information Collection and Trust-Building Strategies on Online Advertisement Effectiveness,” Journal of Retailing, 91 (1), 34-49.

Roggeveen, Anne L., Dhruv Grewal, Claudia Townsend, and Ram Krishnan (2015), “The Impact of Dynamic Presentation Format on Consumer Preferences for Hedonic Products and Services,” Journal of Marketing, 79 (November), 34-49.