Technology, Operations and Information Management Division Course Listings

 TOIM Division Course Listings





DES3600 Design and Systems Thinking 2 credit advanced liberal arts Over the past two decades, a combination of changes in political, technological, and cultural arenas have dramatically increases the need for companies, organizations, and individuals to innovate. In the future, generating and implementing new solutions, be they products, processes, or organizations, will require at the minimum two sets of skills. First, with many markets saturated with offerings exhibiting vast amounts of product variety, simply offering a new feature is unlikely to succeed. Instead, solutions that help their users accomplish their deep-seated goals will prevail. Consequently, a deep and detailed understanding of the underlying emotions and aspirations of the users that design thinking helps to develop, is sine-qua-non condition for success. Second, technological and political developments have made the world a much more interconnected place. People and devices today are much more connected than in the past. Similarly, many problems have grown in complexity, and require involvement and consideration of various stakeholder groups and how they might be affected. As a result, a systems understanding is the second required skill set. This course will introduce students to these two skill sets. Prerequisites: None

2.00 credits



MIS2645 Modeling with Excel 2 credit Advanced Liberal Arts Today's employment market requires students to have good Excel modeling skills. Potential employees want newly minted graduates to hit the ground running and this means knowing how to skillfully operate with Spreadsheets. This class will teach intermediate Excel skills using real case studies and hands-on exercises. In particular, you will learn how to use Pivot tables, Look up tables, Data Management, Spreadsheet design and Excel Shortcuts. Prerequisites: none

2.00 credits



MIS3525 Enterprise 2.0: Building Social Networks to Improve Business Performance 4 credit (general credit) This course counts as part of the Business Analytics and ITM Concentrations. Friday, Feb. 19: 9.00am - 12.30pm (face-to-face class) Friday, Feb. 26: 9.00am - 12.30pm (face-to-face class) Friday, Mar. 4: online week (asynchronous – no specific meeting time) Friday, Mar. 11: online week (asynchronous – no specific meeting time) Friday, Mar. 25: 9.00am - 12.30pm (face-to-face class) Friday, Apr. 1: online week (asynchronous – no specific meeting time) Friday, Apr. 8: 9.00am - 12.30pm (face-to-face class) Friday, Apr. 15: 9.00am - 12.30pm (face-to-face class) Enterprise 2.0 is the term to describe organizations that use social media technologies (e.g., Facebook, Twitter, YouTube), strategies, and business practices that enable emergent collaboration. Many organizations are now interested in capturing, distributing and applying the knowledge of their employees for business benefit. Also, companies need to keep track of knowledge outside of their corporate walls, for example, understanding market trends and being aware of what customers are saying about their products. Ultimately, the goal of Enterprise 2.0 is to break down traditional information silos and allow employees and managers to tap into the right people and expertise when they need it. In this course we will discuss the current state of the Enterprise 2.0 movement. We will also explore how social collaboration tools (often referred to as social media and Web 2.0) are being used by organizations to leverage the "wisdom of the crowds." Organizations are increasingly using tools such as blogs, wikis, social tagging, and social networking tools to achieve emergent collaboration and to break down information silos. Knowledge workers are also using social technologies to build their personal brand and personal network. Student projects will emphasize a “hands-on” approach to understanding the latest social technologies. We will use social network analysis (SNA) software, a methodology to analyze the structure of social networks, or the people-to-people connections in organizations. SNA is an increasingly popular application used by both management consultants and internal organizational practices (e.g., knowledge management, IS, HR, R&D) to understand information flows and “influencers” inside and outside a company. We will also use software tools such as NodeXL & text analysis tools to “listen” to what is being said on social platforms. Another project will have students create a social media campaign for an organization, including providing metrics on how to evaluate the success of the campaign. We will also experiment with mobile applications, such as location-based services (e.g., Foursquare, SCVNGR) on smartphones. Prerequisite: FME1000 & FME1001 Course Capacity: 25

4.00 credits



MIS3535 LEAN for Social Innovation 4 credit general credit The Babson Social Innovation Lab is funded by the Toyota Foundation and brings together a global, interdisciplinary community of students and mentors dedicated to building a better world. With the Lewis Institute and TSSC support, faculty from the Technology, Operations, and Information Management Division at Babson College are creating an action-learning based course using the Toyota Production System approach and philosophy. This elective course is targeted to 3rd and 4th year undergraduate students with an interest in operations and/or non-profit organizations. The approach to the course is “learn by doing,” i.e., students will be assigned to a project with a non-profit organization and will be expected to implement Toyota Production System (TPS) principles to make improvements in that work area. The students will be expected to be on site with the partner organizations at least 3 hours per week. In addition to their on-site time, the course will have an in-class component (1 hour). During each course session, the students will be exposed to a new TPS concept and how to implement it at their project. The students will also receive feedback on their most recent implementation attempts and will be provided instruction on the next tasks the students should implement.

4.00 credits



MIS Business Intelligence and Data Analytics 4 credit – general credit This course is about how organizations and their employees can successfully collect, evaluate and apply information to become better decision makers. It starts with basic concepts regarding business data needs and ends with hands-on experience using Business Intelligence (BI) tools. It takes a variety of experts to start and run a business – financial, operational, marketing, accounting, human relations, managerial, etc. Each knowledge base requires up-to-date information to plot strategy or keep it on track. Our ability to capture large volumes of data often outstrips our ability to evaluate and apply the data as management information. These are the challenges we will address in this course so that you can become an intelligent gatherer and user of data in your chosen field. Prerequisites: FME1001

4.00 credits



MIS3555 Platforms Clouds and Networks 4 credit (general credit) The first generation of Internet applications were focused on creating new business models and applications for reaching customers. These applications and models have evolved into the next generation that is making it easier for enterprises, especially small and medium sized, to compete by building applications on top of the existing infrastructure and applications (Facebook, Google, Amazon, YouTube, etc.) that are now available to them for reuse. In order for managers to design their enterprises for competitive advantage, they need to understand and leverage the new infrastructure. Managers need to understand concepts like architecture, shared services, global work, opensource development, business platforms, network effects and services to create even more powerful business models. As a result of applying these concepts, managers can bring to market new products and services at a faster pace. The core concepts and technologies discussed in this class are important to both consumers and providers of services. We will examine business designs by discussing the underlying technology and how it helps shape strategy using case studies, conceptual papers and interactions with industry experts. In addition, this course highlights the emerging role of a business architect who is responsible for key decisions that positions the firm to compete in network-based businesses. Prerequisites: SME2012

4.00 credits



MIS3610 The Mobile App: From Concept to Market 2 credit advanced liberal arts According to App Annie, there are over 6.8 million mobile apps available worldwide. Comscore reports that only 123 of these apps reached more than 5 million unique users per month. How will you bring your app concept to market in an efficient way? How will you “cut through the noise” and achieve sustainable, scalable success? In this course you will research mobile app demand; scope and prototype your application; learn about the relevant technology components; explore the pros and cons of various development and revenue models; discuss the role of app stores; consider terms and conditions pertaining to technology and app store decisions; understand the role of consultants, agencies and advertisers; and learn how to measure success. This course will also introduce you to the agile development methodology. You will have a chance to experience principles of the Agile Manifesto during the term project Prerequisite: SME2012

2.00 credits



MIS3620 Computer and Network Security Advanced Liberal Arts Teaches students the relevance of, purpose to and means behind establishing higher security levels for computers and associated networks. The nature of various security breaches including hacker attacks, email worms and computer viruses are explored. Management's responses including policy and procedure creation, risk management assessment and personnel training program design among others are examined. The tools of both security violators and protectors are explored. This course probes deeply into technical aspects of the hardware and software required to support computer networks. The course uses a combination of readings, case studies, class discussion and guest speakers for learning. Prerequisites: FME1001 or MIS1000 and QTM1300 or QTM2300 OR QTM1000 Students who have taken MIS3671 (Computer and Network Security) cannot take this course.

4.00 credits



MIS3635 USER INTERFACE DESIGN 2 credit Advanced Liberal Arts - 100% online There are Three required dates/times for the WebEx sessions - each will be 2 hours from 7PM to 9PM Week 1: Wednesday, July 6th Week 4: Wednesday, July 27th Week 7: Friday, August 19th There will be other optional WebEx sessions as well but these are the only times that are required, the rest will take place asynchronously via online discussion boards, videos, interactive projects, assignments, etc. . MIS3635 takes a deep dive into user interface design for web-based projects, apps and sites. Students will learn the key aspects of what makes a solid and usable interface on the desktop, a tablet and a mobile device. This course will explore advanced techniques in cascading style sheets (CSS), as well as leverage JavaScript libraries such as jQuery. As part of the course, students will learn about the principles of design, how they relate to solid interface design, and the importance of the UI as it relates to generating and maintaining your business. The course will also introduce the concepts and tools to make working prototypes and wireframes using tools like Balsamiq and Lucidchart. This course will underscore the importance of UI for all types of web-based projects, looking at theory as well as taking a hands-on approach. It is designed for those that are interested in taking web-based projects to the next level as well as those that are interested in how the choices you make as a designer can affect your business. Prerequisites: MIS3690 or written permission by the professor

2.00 credits



MIS3640 Problem Solving & Software Design (Advanced Liberal Arts) Teaches students assorted techniques and strategies to identify, approach and solve problems in business and personal areas. Students also learn how to program a computer in order to offer efficient solutions for certain types of problems. These solutions are created with tools, such as Visual Basic and C++, that are used in real companies. Students complete a capstone project to demonstrate their learning, create something of value, and add to their personal portfolio. This course emphasizes hands-on computer skill development in a computer lab setting. Prerequisites: (QTM1000) and (FME1001)

4.00 credits



MOB3546 Agile Methodology 4 credit advanced liberal arts Traditional methods for software development have failed in the current age. Software development today requires managing the development in the midst of unpredictable changes forcing development teams to be flexible, responsive, and non-sequential. This course is designed to provide students with a comprehensive understanding of the agile methodology. The course will introduce students to the different components the agile methodology starting with building a product backlog, tracking project progress, sprint planning, scrum and sprint execution, and ending with sprint retrospectives and backlog refinement In the process, the course emphasizes key scrum concepts such as the importance of empirical feedback, self-management of teams, as well as the need to deliver a high-quality product in each short iteration. While the course covers the methodology for building software (what to do to build), it will provide a brief overview of design-thinking (how to think about software), as well as overlap with project management (how to manage the process). Prerequisites: SME2012

4.00 credits



MIS3660 Prototyping with IT (Advanced Liberal Arts) 4 credits MIS3660 teaches students the fundamental information management skills that are essential for every business professional. More specifically, students will learn various methods, frameworks and tools that facilitate effective and efficient information management activities. The information management skills are put into practice through the building of an information system prototype. The prototype supports a business process of the student's choosing, and it is built using advanced features of current software tools, such as Microsoft Access. This course emphasizes hands-on computer skill development. Prerequisite: FME1001 or MIS1000 or SME2012

4.00 credits



MIS3690 Web Technologies Advanced Liberal Arts Elective 4 credits MIS3690 introduces students to web site development. Students will learn general design and programming skills that are needed for web site development. Students will explore languages and tools of the world wide web (WWW), including the hyper-text markup (HTML), cascading style sheet (CSS), and JavaScript languages. Some related design concepts are also discussed, in addition to aspects concerning design methodology and project management. As part of the course requirements, each student will publish a website to a hosting service, which charges a hosting service and domain registration fee of $20-30. (Students will be responsible to pay this fee separate from the tuition charges during the term.) The various tools may include FrontPage, text editors, and graphics design editors. This course emphasizes hands-on computer skill development in a computer lab setting. Prerequisite: FME1001 Students who have taken MIS1110 or MIS1170 (Introduction to Web Site Development) cannot take this course. This course is typically offered in the following semesters: Fall, Spring and Summer I

4.00 credits



MOB3503 Operations for Entrepreneurs 4 credit - general credit This elective course will examine the real-world operational challenges and execution risks associated with getting a venture started and building a start-up operation from scratch. The class will include case-discussions, a semester-long project and guest speakers. The course will provide students with a set of practical frameworks, decision-making techniques and business management tools that can be used in developing their operational processes and managing their operational resources in a start-up. During each session, the students will be exposed to a different operations-related concept which they will apply to their own start-up venture or to the operation of an existing local start-up in the semester-long project. We will consider the operational challenges experienced by start-up ventures in a variety of industries. Case studies and class discussions will explore operations topics which are unique to start-ups including: Operational Business Models; Start-up Operation Metrics; How to Find a Supplier/Operations Partner; Product/Service Outsourcing Mistakes; Challenges in Achieving Product/Service Quality Control; How to select a Product/Service Distribution Channel; Managing Start-up Inventory; Challenges in meeting Product/Service Demand; Handling Market Uncertainty and Supply Uncertainty; Importance of Operational Flexibility; Bootstrapping Operational Costs; Operational Scalability. Local entrepreneurs will serve as frequent guest speakers who can provide real-world insights on their own operational challenges, failures and success as they developed their ventures. This course is an approved elective for the Operations management concentration. Prerequisites: Second Year Management Experience (SME) or permission of the instructor.

4.00 credits



MOB3509 Project Management 4 credit - general credit As more work becomes project-based, projects grow in complexity, and clients demand accountability and efficiency, graduates with project management skills are in great demand. In this course, you will learn critical skills for leading cross functional teams using up-to-date methodologies and tools. This course is applicable across career paths such as consulting, information technology, entrepreneurship, new product development and many others. Students who take this course will be prepared to plan and implement change efforts in industries including financial services, retail, healthcare, and a range of service industries. The course will be taught using class discussions, readings and in-class exercises. In addition, there will be a hands-on component where students will meet directly with project managers in the real world who are living the concepts discussed in class. At the conclusion of this course, students may apply to take the Project Management Institute (PMI) exam to become a Certified Associate in Project Management (CAPM). This course is an approved elective for the Operations management concentration. Prerequisites: Second Year Management Experience (SME) or permission of the instructor.

4.00 credits



LEADING AND MANAGING SUSTAINABILITY MOB3522 4 credits General Credit The purpose of this course is to provide an understanding of the concept of sustainability thinking and the practical process of sustainability-oriented innovations. Sustainability thinking challenges entrepreneurial leaders to enable the transition to a sustainable economic system, by identifying business opportunities and leading transformation of business culture. Students will learn about the systemic view of sustainability on how organizations can create social value while simultaneously delivering realistic economic returns: repurpose, stakeholder involvement, design & implementation of innovations and metrics development. Students will develop practical knowledge and skillset from design thinking and systems thinking as integral disciplines to manage human, financial, and other resources in innovations that transform businesses. Our goal is to provide the basis for a common language and understanding of the intersection between environmental/social issues and sustainability, innovation and entrepreneurship, business strategy, and organizational culture. Ultimately, students will develop their understanding of how to lead the transformation of a conventional business into a sustainable business. The course is composed of four parts. The first part will give students an overview of the sustainability thinking and allied strategy and the tools for designing the process through which it happens: what dimensions and questions might be considered to evaluate and guide sustainability. Having identified both the challenges and tools associated with sustainability, the second part will make the case for making a product or service sustainable. The third part will shift the discussion to making an organization sustainable and characteristics of sustainability leaders. Finally, the fourth part will reflect on making your life sustainable. Students will explore how to apply ideas from the course to a more sustainable way of living. Pre-requisite: None

4.00 credits



MOB3573 Supply Chain Management (FORMERLY OPS3573) Advanced Management Supply chain management (SCM) is an integrated approach to managing the flow of goods/services, information and financials from the raw materials to the consumer (throughout the supply chain) to satisfy customers' expectations and achieve profitability. Demand Chain management (DCM) takes a more customer focused approach to SCM. This course is designed to provide undergraduate students with an integrated perspective of SCM & DCM to develop the capability to analyze current supply chain operations, to reconfigure the structure of supply chain, and to develop competitive supply chains. Students will identify major barrier to effective supply and demand chain management, recognize best practices in supply and demand chain management, and assess the effect of advanced technologies on supply chain implementation. Prerequisites: OEM

4.00 credits



MOB 3578 Integrated Product Design General Credit You will work with industrial design students from the Massachusetts College of Art and Design (in Boston) and engineering students from Olin College of Engineering to develop new products through projects that are student-generated. Students learn first-hand about the techniques and contributions different disciplines bring to product design and practice collaboration common in professional design settings. This course provides valuable multidisciplinary preparation for students interested to work in innovation projects in established firms or develop and launch their own consumer products. Class will be held once a week and rotate between all three campuses. Babson students should enroll in MOB 3578. Interested Wellesley students should cross-register in this course at Olin under ENGR3250. Prerequisites: (SME2001 and SME2002)

4.00 credits



The sophomore management experience MAC and TOM module (SME) integrates two subject streams: Technology and Operations Management (3 credits) and Managerial Accounting (3 credits). This module focuses on the internal organization and processes required for entrepreneurial leaders and managers to successfully test and execute business strategies. To be effective, entrepreneurs and managers must design operations, model the expected performance of operational designs, make decisions that strategically manage costs, and take actions that achieve desired results in an ethical manner. The two streams in this module will help build the skills you need to become ethical entrepreneurial leaders and managers. You will experience how the design of operations impacts measured performance, and how modeling expected results before action is taken leads to improved operational decisions. SME will also provide learning experiences that demonstrate the interconnections between the streams. SME2002 Managing Operations 3 credit intermediate management Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. This is especially true today, when we see that significant competitive advantages accrue to those firms that manage their operations effectively. We define operations in the broadest sense, not confining the focus within a set of walls but defining the scope to the thoughts and activities necessary to supply goods and services from their conception to their consumption. This course introduces you to the operational challenges that entrepreneurs and managers face and provides a set of tools to aid you in designing, evaluating and managing business processes to meet your organization’s objectives. Throughout the semester we will explore interconnections between operational actions and management accounting analyses.

3.00 credits



SME2013 Managing Information Technology and Systems 3 credit intermediate management Description: Managing Information Technology and Systems (MITS), part of the second year management curriculum, is designed to introduce students to the foundational concepts in Information Technology and Systems (ITS) and their application in managing innovation, ITS infrastructure, and organizational partners (suppliers/customers) in the context of a medium/large business. The course will integrate primarily with Marketing and Operations using common/linked cases and joint exercises. The pre-requisites for the course is FME (Foundation of Management and Entrepreneurship). Prerequisite: FME1001

3.00 credits