Jennifer Bailey

Assistant Professor

Academic Division: TOIM
781-239-4613

Bio

Jennifer Bailey is an Assistant of Technology and Operations Management. Her areas of expertise and interest include operations management, innovation management, organizational learning and entrepreneurship. In particular, her research focuses on how innovative and entrepreneurial firms manage risk and uncertainty. For innovative firms, her current research examines the innovation development process to identify effective strategies which firms can employ in order to maximize the likelihood of generating innovation breakthroughs, while mitigating innovation risks and leveraging opportunities for learning from failure. Jennifer was the recipient of the 2015 Best Paper Award at the Product Development and Management Association (PDMA) conference for her research on innovation management. For entrepreneurial firms, her research explores effective strategies which can be employed to mitigate the operational risks and challenges faced by start-up ventures. Jennifer is the Faculty Advisor for the Babson Operations Club and the Faculty Advisor for the Technology, Entrepreneurship and Design (TED) Concentration. She currently teaches Operations Management (SME 2002) and Operations for Entrepreneurs (MOB 3503), as well as Integrated Product Design (MOB 3578) - which is a collaborative business/engineering/design course co-taught by faculty from three colleges: Babson College, Olin College of Engineering and Massachusetts College of Art and Design. Jennifer received her Ph.D. in Operations Management from Georgia Institute of Technology’s Scheller School of Business. She was a Best PhD Dissertation Award Finalist for the INFORMS (Institute for Operations Research and the Management Sciences) in the Technology, Innovation Management, Entrepreneurship Section and a Best PhD Dissertation Award Finalist for the ISPIM (International Society for Professional Innovation Management). Jennifer spent 10 years in industry prior to beginning her academic career. She holds a B.S.E in Chemical Engineering from the University of Pennsylvania, and a M.S.M in Management, with concentrations in Operations Management and Information Technology Management, from the Georgia Institute of Technology. After completing her engineering degree, she was employed as a Process Engineer with Alumina Partners of Jamaica (ALPART), an international subsidiary of Kaiser Aluminum. After completing her master’s degree she held several operations management related positions which included her roles as a Logistics Project Manager with Ricoh USA, as a Demand Manager for JM Huber and as a Supply Chain Consultant and Project Manager with INFOR, where she led projects for various clients including General Motors Electromotive (GM EMD), Primesource Building Products, Ansell Healthcare and General Motors Service and Parts Operations (GM SPO).

Academic Degrees

  • Ph D, Georgia Institute of Technology
  • MBA, Georgia Institute of Technology
  • BS, University of Pennsylvania

Academic Interests

Operations Management; Entrepreneurship; Start-up Operations; Scale-up Operations; Innovation; Risk Management; Learning from Failure; Knowledge Management;

Awards & Honors

  • 2017 - USASBE Best Teaching Case Award, United States Association for Small Business and Entrepreneurship® (USASBE)
  • 2016 - Babson Faculty Research Fund (BFRF) Summer Stipend, Babson Faculty Research Fund (BFRF)
  • 2015 - Best Paper - Product Development and Management Association conference, Product Development and Management Association
  • 2015 - Dean's Award - Innovation & Excellence in Teaching - Undergraduate , Babson College
  • 2015 - Teaching Award -Unsung Hero of the Year , Babson Student College Activities Board (CAB)
  • 2014 - Finalist - INFORMS Best PhD Dissertation Award (Technology, Innovation Management, Entrepreneurship Section), INFORMS
  • 2014 - Finalist - PhD Dissertation Award - ISPIM Innovation Management , ISPIM - International Society for Professional Innovation Management

Courses

Degree Courses 2016-2017

Degree Courses 2015-2016

Publications

Journal Articles

  • Bailey, J., Aguiar, L., Block-Schachter, D., Raiz, G. (2017). The Power of Cross-Sector Collaboration: Using IOT for Good to Create Smart, Connected, Inclusive Cities. Social Innovations Journal (36) link
  • Gaimon, C., Bailey, J. (2013). Knowledge Management for the Entrepreneurial Venture. Production and Operations Management, 22(6), 1429-1438.

Book Chapters

  • Fixson, S.K., Seidel, V.P., Bailey, J. (2015). Creating Space for Innovation: The Role of a "Design Zone" within a Business School. In V. L. Crittenden, K. Esper, N. Karst, & R. Slegers (Ed.), Evolving Entrepreneurial Education: Innovation in the Babson Classroom. Bingley: Emerald Publishing
  • Bailey, J., Luippold, B.L. (2015). The Business Model Canvas as a Framework for Integrating the Operations Management and Managerial Accounting Curricula. In V. Crittenden,‎ K. Esper,‎ N. Karst,‎ R. Slegers (Ed.), Evolving Entrepreneurial Education: Innovation in the Babson Classroom. Cambridge, MA: Emerald Group Publishing
  • Bailey, J., Hanna, R.C. (2015). Quickfire! Increasing Student Engagement using Competitive Classroom Exercises under Time Constraints. In V. Crittenden, K. Esper, N. Karst, R. Slegers (Ed.), Evolving Entrepreneurial Education: Innovation in the Babson Classroom. Bingly: Emerald link

Conference Proceedings

  • Sulkowski, A.J., Randolph, A.F., Luippold, B.L., Bailey, J.The Rail Trail Flatbread Company Case.

Presentations

  • Social Impact: Market Imperative, Market Opportunity. IOT FOR GOOD.
    Bailey, J. Social Impact: Market Imperative, Market Opportunity. IOT FOR GOOD. Babson Entrepreneurship Forum, Babson Park, MA (2017)
  • IoT For Good
    Bailey, J. IoT For Good Boston Hub Week: IOT FOR GOOD, Boston, MA (2017)
  • The Impact of Resources on Achieving Milestones in Startups
    Bailey, J. The Impact of Resources on Achieving Milestones in Startups Production and Operations Management Society, Seattle, WA (2017)
  • Convergence of Physical and Digital Innovation Processes
    Fixson, S., Bailey, J., Seidel, V., Mancha, R., Iyer, B. Convergence of Physical and Digital Innovation Processes Production and Operations Management Society (POMS), Annual Meeting, Seattle, WA (2017)
  • Developing Internet of Things (IoT) Entrepreneurs: A Full-Stack Curricular Approach across the Physical and Digital Value Chain
    Bailey, J. Developing Internet of Things (IoT) Entrepreneurs: A Full-Stack Curricular Approach across the Physical and Digital Value Chain Research Conference on Science and Technology Entrepreneurship Education , Toulouse, France (2017)
  • Operations for Entrepreneurs
    Bailey, J. Operations for Entrepreneurs MassChallenge Startup Accelerator/Mexico Cohort, Boston, MA (2017)
  • Gender Enlightened Leaders
    Bailey, J. Gender Enlightened Leaders Babson MBA Gender Signature Learning Experience, Babson Park, MA (2017)
  • Operations for Entrepreneurs
    Bailey, J. Operations for Entrepreneurs MassChallenge Startup Accelerator/Australia Cohort, Boston, MA (2017)
  • Perception of Opportunity Novelty and New Venture Creation
    Randolph, A., Balachandra, L., Bailey, J. Perception of Opportunity Novelty and New Venture Creation United States Association for Small Business & Entrepreneurship (USASBE), Philadelphia, PA (2017)
  • The Rail Trail Co.
    Sulkowski, A., Randolph, A., Luippold, B., Bailey, J. The Rail Trail Co. United States Association for Small Business and Entrepreneurship, Philadelphia, PA (2017)
  • Investigating The Drivers And Consequences Of Entrepreneurial Risk
    Bailey, J. Investigating The Drivers And Consequences Of Entrepreneurial Risk Institute for Operations Research and the Management Sciences (INFORMS), Nashville, TN (2016)
  • How To Build Excellent Operations for Entrepreneurs
    Bailey, J. How To Build Excellent Operations for Entrepreneurs MassChallenge Startup Accelerator, Boston, MA (2016)
  • Operations for Entrepreneurs
    Bailey, J. Operations for Entrepreneurs Branson Centre of Entrepreneurship - Caribbean, Kingston, Jamaica (2016)
  • Learning from Analyzing Failure: Intra- and Inter-Organizational Learning in the Medical Device Industry
    Bailey, J., Mancha, R. Learning from Analyzing Failure: Intra- and Inter-Organizational Learning in the Medical Device Industry 27th Annual POMS Conference, Orlando, FL (2016)
  • Comparing Lean and Design Thinking: A Human Systems Integration Approach
    Glover, W., Bailey, J. Comparing Lean and Design Thinking: A Human Systems Integration Approach Industrial Engineering Research Conference, Anaheim, CA (2016)
  • Cross-Functional Approaches for Teaching Operations Management and Product Design Courses
    Bailey, J. Cross-Functional Approaches for Teaching Operations Management and Product Design Courses Production and Operations Management Society, Orlando, FL (2016)
  • Exploration and Exploitation with Knowledge-Sharing under Competition
    Bailey, J. Exploration and Exploitation with Knowledge-Sharing under Competition Production and Operations Management Society, Orlando, FL (2016)
  • The Impact of Exploration, Exploitation, Learning from Success and Learning from Failure on Generating Breakthrough Innovations
    Bailey, J., Hora, M., Gaimon, C. The Impact of Exploration, Exploitation, Learning from Success and Learning from Failure on Generating Breakthrough Innovations Product Development and Management Association (PDMA), Anaheim, CA (2015)
  • Creating Space for Innovation: The Babson Design Zone 125
    Fixson, S., Seidel, V., Bailey, J. Creating Space for Innovation: The Babson Design Zone 125 Academy of Management Annual Meeting`, Vancouver, BC (2015)
  • Operational Challenges in Entrepreneurial Ventures
    Bailey, J. Operational Challenges in Entrepreneurial Ventures Questrom School of Business/Norwegian Entrepreneurship program, Boston, MA (2015)
  • "Investigating the drivers and consequences of entrepreneurial risk
    Bailey, J. "Investigating the drivers and consequences of entrepreneurial risk Production and Operations Management Society (POMS), Washingston, DC (2015)
  • Teaching Interdisciplinary Product Design
    Bailey, J. Teaching Interdisciplinary Product Design Production and Operations Management Society (POMS), Washingston, DC (2015)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Academy of Management 2014 Annual Meeting, Philadelphia, PA (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Babson College Entrepreneurship Research Conference, London, ON, Canada (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Carnegie School of Organizational Learning Conference, Pacific Grove, CA (2014)
  • Knowledge Management in Mature versus Entrepreneurial Firms
    Bailey, J., Hora, M. Knowledge Management in Mature versus Entrepreneurial Firms Production and Operations Management Society (POMS) Annual Conference, Denver, CO (2014)
  • The Overconfident Entrepreneur’s Role in the Evolution of Innovation
    Bailey, J. The Overconfident Entrepreneur’s Role in the Evolution of Innovation INFORMS Annual Conference, Minneapolis, MN (2013)
  • The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure
    Bailey, J. The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure Darden Cambridge Entrepreneurship and Innovation Research Conference, Charlottesville, VA (2013)

Professional Services

  • Track Organizer
    Production and Operations Management Society (POMS) (2016)

Service

  • Faculty Director - IOT FOR GOOD Social Innovation Lab
    (current)
  • Faculty Director - CWEL Center for Women's Entrepreneurial Leadership
    (current)
  • Undergraduate Academic Policy Committee
    (current)
  • Faculty Advisor - Babson Operations Club
    (current)