Michael David Johnson

Professor

Provost
Academic Division: Marketing
Horn Library
# 305
781-239-5666

Bio

Michael D. Johnson was appointed Provost of Babson College in July of 2016. As the senior academic officer of the College he leads all academic affairs, including oversight of the Undergraduate School, the F.W. Olin Graduate School of Business, and the Babson Executive and Enterprise Education division that includes the Babson Executive Conference Center. He is responsible for the vision and overall coordination for academic and student affairs including academic operations, accreditation, enrollment management, financial aid, student services, career services, centers and institutes, institutional research, athletics, and academic budgeting. Provost Johnson serves as a member of the Boards, Investment Committees, and Audit Committees of Carey Watermark Investors I and Carey Watermark Investors II, real estate investment trusts focusing on lodging properties.

Academic Degrees

  • Ph D, University of Chicago, Booth School of Business
  • MBA, University of Chicago, Booth School of Business
  • BS, University of Wisconsin, Madison, College of Letters & Science

Publications

Journal Articles

  • Witell, L., Gustafsson, A., Johnson, M.D. (2014). The effect of customer Information during Dew Product Development on Profits from Goods and Services. European Journal of Marketing, 48(9/10), 1709-1730.

Presentations

  • Evolution of the Global Hospitality Industry and Hospitality Education
    Johnson, M. Evolution of the Global Hospitality Industry and Hospitality Education XV International Congress of Tourism, Mexico City (2015)
  • Competing in a Service Economy
    Johnson, M. Competing in a Service Economy Cornell Veterinary Business Management Association, Ithaca, NY (2014)
  • Service Culture: Connecting Quality Standards and Customer Loyalty
    Johnson, M. Service Culture: Connecting Quality Standards and Customer Loyalty Leading Hotels of the World Annual Convention, New York, NY (2013)
  • Creating a Competitive Advantage through Innovation in Hospitality Education
    Johnson, M. Creating a Competitive Advantage through Innovation in Hospitality Education The 87th Annual Hotel Ezra Cornell, Ithaca, NY (2012)