Jennifer Bailey joins Babson College as an Assistant of Technology and Operations Management. Her areas of expertise and research interests include operations management, knowledge management, innovation management and entrepreneurship. Jennifer’s current research examines the innovation development process to identify effective strategies which firms can employ to optimize their innovation resource investments, in order to maximize the likelihood of generating innovation breakthroughs while managing the risks associated with innovation. Of particular interest to her are issues related to the knowledge creation, knowledge sharing and knowledge management activities within a firm, and, more broadly, the issues of resource acquisition, resource sharing and resource management, for innovative and entrepreneurial firms. In general, her research focuses on exploring how existing operations and supply chain management paradigms can be applied to inform the various challenges faced by innovative and entrepreneurial firms.
Jennifer received her Ph.D. in Operations Management from Georgia Institute of Technology’s Scheller School of Business. She holds a B.S.E in Chemical Engineering from the University of Pennsylvania, and a M.S.M in Management, with concentrations in Operations Management and Information Technology Management, from the Georgia Institute of Technology. Jennifer spent 10 years in industry prior to beginning her academic career. After completing her engineering degree, she was employed as a Process Engineer with Alumina Partners of Jamaica (Alpart), an international subsidiary of Kaiser Aluminum. After completing her master’s degree she held several operations management related positions which included her roles as a Logistics Project Manager with Ricoh USA, as a Demand Manager for JM Huber and as a Supply Chain Consultant and Project Manager with INFOR, where she led projects for various clients including General Motors Electromotive (GM EMD), Primesource Building Products, Ansell Healthcare and General Motors Service and Parts Operations (GM SPO).