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Jennifer Bailey

Assistant Professor

Academic Division: TOIM
781-239-4613

Bio

Jennifer Bailey is an Assistant of Technology and Operations Management. Her areas of expertise and interest include operations management, innovation management, organizational learning and entrepreneurship. In particular, her research focuses on how innovative and entrepreneurial firms manage risk and uncertainty. For innovative firms, her current research examines the innovation development process to identify effective strategies which firms can employ in order to maximize the likelihood of generating innovation breakthroughs, while mitigating innovation risks and leveraging opportunities for learning from failure. Jennifer was the recipient of the 2015 Best Paper Award at the Product Development and Management Association (PDMA) conference for her research on innovation management. For entrepreneurial firms, her research explores effective strategies which can be employed to mitigate the operational risks and challenges faced by start-up ventures. Jennifer is the Faculty Advisor for the Babson Operations Club and the Faculty Advisor for the Technology, Entrepreneurship and Design (TED) Concentration. She currently teaches Operations Management (SME 2002) and Operations for Entrepreneurs (MOB 3503), as well as Integrated Product Design (MOB 3578) - which is a collaborative business/engineering/design course co-taught by faculty from three colleges: Babson College, Olin College of Engineering and Massachusetts College of Art and Design. Jennifer received her Ph.D. in Operations Management from Georgia Institute of Technology’s Scheller School of Business. She was a Best PhD Dissertation Award Finalist for the INFORMS (Institute for Operations Research and the Management Sciences) in the Technology, Innovation Management, Entrepreneurship Section and a Best PhD Dissertation Award Finalist for the ISPIM (International Society for Professional Innovation Management). Jennifer spent 10 years in industry prior to beginning her academic career. She holds a B.S.E in Chemical Engineering from the University of Pennsylvania, and a M.S.M in Management, with concentrations in Operations Management and Information Technology Management, from the Georgia Institute of Technology. After completing her engineering degree, she was employed as a Process Engineer with Alumina Partners of Jamaica (ALPART), an international subsidiary of Kaiser Aluminum. After completing her master’s degree she held several operations management related positions which included her roles as a Logistics Project Manager with Ricoh USA, as a Demand Manager for JM Huber and as a Supply Chain Consultant and Project Manager with INFOR, where she led projects for various clients including General Motors Electromotive (GM EMD), Primesource Building Products, Ansell Healthcare and General Motors Service and Parts Operations (GM SPO).

Academic Degrees

  • Ph D, Georgia Institute of Technology
  • MBA, Georgia Institute of Technology
  • BS, University of Pennsylvania

Academic Interests

Operations Management; Knowledge Management; Management of Innovation; Learning from Failure; Risk Management

Awards & Honors

  • 2015 - Best Paper - Product Development and Management Association conference, Product Development and Management Association
  • 2015 - Dean's Award - Innovation & Excellence in Teaching - Undergraduate , Babson College
  • 2015 - Teaching Award -Unsung Hero of the Year , Babson Student College Activities Board (CAB)
  • 2014 - Finalist - INFORMS Best PhD Dissertation Award (Technology, Innovation Management, Entrepreneurship Section), INFORMS
  • 2014 - Finalist - PhD Dissertation Award - ISPIM Innovation Management , ISPIM - International Society for Professional Innovation Management

Courses

Degree Courses 2016-2017
  • MOB 3578: INTEGRATED PRODUCT DESIGN
  • MOB 3503: OPERATIONS FOR ENTREPRENEURS
Degree Courses 2015-2016
  • MOB 3578: INTEGRATED PRODUCT DESIGN
  • MOB 3503: OPERATIONS FOR ENTREPRENEURS
  • SME 2002: OPERATIONS MANAGEMENT

Publications

Journal Articles

  • Gaimon, C., Bailey, J. (2013). Knowledge Management for the Entrepreneurial Venture. Production and Operations Management, 22(6), 1429-1438.

Presentations

  • Learning from Analyzing Failure: Intra- and Inter-Organizational Learning in the Medical Device Industry
    Bailey, J., Mancha, R. Learning from Analyzing Failure: Intra- and Inter-Organizational Learning in the Medical Device Industry 27th Annual POMS Conference, Orlando, FL (2016)
  • The Impact of Exploration, Exploitation, Learning from Success and Learning from Failure on Generating Breakthrough Innovations
    Bailey, J., Hora, M., Gaimon, C. The Impact of Exploration, Exploitation, Learning from Success and Learning from Failure on Generating Breakthrough Innovations Product Development and Management Association (PDMA), Anaheim, CA (2015)
  • Examining Exploration and Exploitation Strategies with Knowledge-Sharing under Co-opetition
    Bailey, J., Gaimon, C. Examining Exploration and Exploitation Strategies with Knowledge-Sharing under Co-opetition Strategic Management Society, Denver, CO (2015)
  • Creating Space for Innovation: The Babson Design Zone 125
    Fixson, S., Seidel, V., Bailey, J. Creating Space for Innovation: The Babson Design Zone 125 Academy of Management Annual Meeting`, Vancouver, BC (2015)
  • Operational Challenges in Entrepreneurial Ventures
    Bailey, J. Operational Challenges in Entrepreneurial Ventures Questrom School of Business/Norwegian Entrepreneurship program, Boston, MA (2015)
  • "Investigating the drivers and consequences of entrepreneurial risk
    Bailey, J. "Investigating the drivers and consequences of entrepreneurial risk Production and Operations Management Society (POMS), Washingston, DC (2015)
  • Teaching Interdisciplinary Product Design
    Bailey, J. Teaching Interdisciplinary Product Design Production and Operations Management Society (POMS), Washingston, DC (2015)
  • Synchronizing Exploration and Exploitation: Knowledge Creation Challenges in Innovation
    Bailey, J. Synchronizing Exploration and Exploitation: Knowledge Creation Challenges in Innovation INFORMS Annual Meeting 2014, San Francisco, CA (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Academy of Management 2014 Annual Meeting, Philadelphia, PA (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Babson College Entrepreneurship Research Conference, London, ON, Canada (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Carnegie School of Organizational Learning Conference, Pacific Grove, CA (2014)
  • Knowledge Management in Mature versus Entrepreneurial Firms
    Bailey, J., Hora, M. Knowledge Management in Mature versus Entrepreneurial Firms Production and Operations Management Society (POMS) Annual Conference, Denver, CO (2014)
  • The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure
    Bailey, J., Hora, M., Gaimon, C. The ambidexterity paradox: The benefits and perils of exploration, exploitation, and learning from failure Production and Operations Management Society (POMS) Annual Conference, Denver, CO (2014)
  • The Overconfident Entrepreneur’s Role in the Evolution of Innovation
    Bailey, J. The Overconfident Entrepreneur’s Role in the Evolution of Innovation INFORMS Annual Conference, Minneapolis, MN (2013)
  • The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure
    Bailey, J. The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure Darden Cambridge Entrepreneurship and Innovation Research Conference, Charlottesville, VA (2013)
  • The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure
    Bailey, J. The Impact of Exploration, Exploitation and Learning from Experience on Innovation Success and Failure Production and Operations Management Society (POMS) Annual Conference, Denver, CO (2013)