Jennifer Bailey is an Assistant of Technology and Operations Management. Her areas of expertise and interest include operations management, innovation management, organizational learning and entrepreneurship. In particular, her research focuses on how innovative and entrepreneurial firms manage risk and uncertainty. For innovative firms, her current research examines the innovation development process to identify effective strategies which firms can employ in order to maximize the likelihood of generating innovation breakthroughs, while mitigating innovation risks and leveraging opportunities for learning from failure. Jennifer was the recipient of the 2015 Best Paper Award at the Product Development and Management Association (PDMA) conference for her research on innovation management. For entrepreneurial firms, her research explores effective strategies which can be employed to mitigate the operational risks and challenges faced by start-up ventures.
Jennifer is the Faculty Advisor for the Babson Operations Club and the Faculty Advisor for the Technology, Entrepreneurship and Design (TED) Concentration. She currently teaches Operations Management (SME 2002) and Operations for Entrepreneurs (MOB 3503), as well as Integrated Product Design (MOB 3578) - which is a collaborative business/engineering/design course co-taught by faculty from three colleges: Babson College, Olin College of Engineering and Massachusetts College of Art and Design.
Jennifer received her Ph.D. in Operations Management from Georgia Institute of Technology’s Scheller School of Business. She was a Best PhD Dissertation Award Finalist for the INFORMS (Institute for Operations Research and the Management Sciences) in the Technology, Innovation Management, Entrepreneurship Section and a Best PhD Dissertation Award Finalist for the ISPIM (International Society for Professional Innovation Management). Jennifer spent 10 years in industry prior to beginning her academic career. She holds a B.S.E in Chemical Engineering from the University of Pennsylvania, and a M.S.M in Management, with concentrations in Operations Management and Information Technology Management, from the Georgia Institute of Technology. After completing her engineering degree, she was employed as a Process Engineer with Alumina Partners of Jamaica (ALPART), an international subsidiary of Kaiser Aluminum. After completing her master’s degree she held several operations management related positions which included her roles as a Logistics Project Manager with Ricoh USA, as a Demand Manager for JM Huber and as a Supply Chain Consultant and Project Manager with INFOR, where she led projects for various clients including General Motors Electromotive (GM EMD), Primesource Building Products, Ansell Healthcare and General Motors Service and Parts Operations (GM SPO).
Operations Management; Knowledge Management; Management of Innovation; Learning from Failure; Risk Management