David Charles brings over 16 years of industry experience in data
analytics, business intelligence and management consulting to the
classroom. David is Program Manager of Enterprise Analytics Strategy for
John Deere where he develops and implements strategies and initiatives
maximizing the impact of analytics to drive long-term profitability and meet
corporate objectives. Previously, David led the Consumer Engagement
Analytics team for CVS Health’s Pharmacy Benefits Management (PBM) business
where he developed engagement programs targeting customers with messages and
offers that improved healthcare outcomes. Prior to joining CVS Health, he
developed growth and service delivery strategies for companies in
telecommunications, media, and related high-tech sectors as a strategy
consultant with Altman Vilandrie & Company.
Earlier in his career, David was a
technical project manager for enterprise-wide data integration projects with
Voya Financial (formerly ING) and prior to that, a professional services
consultant for Informatica Corporation.