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The Course Catalog includes course descriptions of all courses offered by F. W. Olin Graduate School of Business. For descriptions of the courses offered in the current or upcoming semesters, please see our Course Listing

 

 Graduate Course Catalog

 
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Technology, Operations & Info Mgt

ANALYTICAL MANAGERS AND ORGANIZATIONS

MBA7545 Analytical Managers and Organizations 3 credit blended elective F2F meeting dates: Saturday, October 11th and Saturday, November 15th (all day sessions) This course is designed to teach MBA students what it means to be an analytical manager, and how to build the capabilities required to be a highly analytical organization. It addresses the non-statistical topics in analytical decision-making at the individual level (including framing the problem and communicating the results), which should complement statistically-oriented courses at Babson. It also addresses the key factors (in the DELTTA model—data, enterprise, leadership, targets, technology, and analysts) necessary to succeed with analytics at the organizational level. It incorporates new course content specifically relevant to big data and analytics based on it. The course specifically delves into how both large and entrepreneurial organizations are addressing big data and analytics, and focuses in particular on how digital and online firms use and manage analytics. We’ll discuss various industries’ and functions’ use of analytics, but the only one addressed in any depth is web analytics for digitally-oriented businesses. Prerequisites: none

INFO TECH FOR ENTREPRENEURIAL LEADERS

BL GLOBAL CONNECTIONS THROUGH TECH

F2F Meetings: February 20th and February 21st MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 sessions (including final exam), plus a 3 hour online session, and a 2 hour integrated session with ECN7201. The integrated session is typically scheduled for the final Saturday of the semester - details will be confirmed on the first day of class. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

GLOBAL CONNECTIONS THROUGH TECH

MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 sessions (including final exam), plus a 3 hour online session, and a 2 hour integrated session with ECN7201. The integrated session is typically scheduled for the final Saturday of the semester - details will be confirmed on the first day of class. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

BL1 GLOBAL CONNECTIONS THROUGH TECH

MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 sessions (including final exam), plus a 3 hour online session, and a 2 hour integrated session with ECN7201. The integrated session is typically scheduled for the final Saturday of the semester - details will be confirmed on the first day of class. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

BL2 GLOBAL CONNECTIONS THROUGH TECH

MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 sessions (including final exam), plus a 3 hour online session, and a 2 hour integrated session with ECN7201. The integrated session is typically scheduled for the final Saturday of the semester - details will be confirmed on the first day of class. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

SF1 GLOBAL CONNECTIONS THROUGH TECH

MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 sessions (including final exam), plus a 3 hour online session, and a 2 hour integrated session with ECN7201. The integrated session is typically scheduled for the final Saturday of the semester - details will be confirmed on the first day of class. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

THE BUS OF HEALTH INFO TECHNOLOGY

MIS7515 The Business of Health Information Technology 1.5 credit blended elective This MBA course describes the burgeoning field of health information technology (HIT), and will equip students to be more successful in seeking jobs and careers in the field. In the US, federal stimulus spending contains at least $20 billion for HIT, and there are estimates that at least 50,000 additional HIT jobs will be necessary to implement systems based on this spending. The course will acquaint students with the basic systems used in HIT, including electronic medical records, healthcare coding and classification standards, networks for information exchange between providers and payers, and health care informatics and analytics. The emphasis will be not on the technical details of these systems, but on the business, entrepreneurial, and managerial implications of them. The course will be an intensive half-course elective and will be offered in the late spring of 2011. Sessions will be a mixture of cases, readings, and guest lectures. Student performance will be assessed through class participation, a group presentation, and a short paper. Prerequisites: Evening: (MOB7010 AND MIS7500) OR MBA8500 or OPS7200 Fast Track: MBA7335 or (ECN7201 and MIS7200) One Year: MBA7210 or OPS7200 Two Year: MBA7320 or OPS7303 or OPS7200

COMPETING ON ANALYTICS

Meeting Dates: Saturday, March 28 9:00 – 3:30, Saturday, April 11 9:00 – 3:30, Saturday, April 18 9:00 – 3:45 MIS9530 COMPETING ON ANALYTICS 1.5 Credit (Intensive Elective) As a manager, you are confronted with a series of decisions. Business Intelligence (BI) applications provide you with databases and query tools that allow you to analyze data in order to make more informed, fact-base decisions. These applications also provide portals or dashboards so you can share the information throughout your organization and track progress to goals. In this hands-on course, we will explore some of these systems and see first hand how they can help to provide directions when faced with finance, sales, marketing or operational decisions. We will read articles and cases about companies that have implemented BI systems and we will discuss the benefits they have reaped from doing so. We will also discuss the ethical issues of collecting and storing consumer data.

BOS LEADING INNOV:CREATING ORGANIC GROW

This class will meet on the following dates from 6:15 PM - 9:30 PM at the Boston Campus May 28th May 30th June 4th June 6th June 11th MOB7524 Leading Innovation: Creating Organic Growth 1.5 Credit Graduate Elective There is a new trend among medium and large-sized enterprises to create internal Innovation Experts that drive organic growth. These Innovation Catalysts are the equivalent of the 6-Sigma Black Belts on the Quality side. One great example is Intuit, Inc. Catalysts at Intuit help other Intuit managers and employees work on innovation initiatives throughout the enterprise. Initially, in 2009, Intuit started out with 10 Innovation Catalysts and by 2011 they had more than 100 of them coaching, mentoring and advancing organic growth projects throughout Intuit. Similarly, starting in 2009 and over a ten-year period, Whirlpool created more than 1000 trained I-mentors, who could facilitate innovation projects and help people move their ideas into the marketplace. This course will prepare you: • To be either an Innovation Project Manager or an Innovation Expert (Coach) or an Innovation Champion (Mentor) within a large/medium sized enterprise • To be conversant with the Lingua-Franca of Innovation, i.e., the Tools & Methods of Innovation • To understand the key links between Strategy, Innovation and Leadership • To understand and nurture the Innovators’ DNA – Questioning, Observing, Listening, Associating, Experimenting and Networking • To manage the Innovation Process and help teams navigate their Innovation Journeys • To help executives Create and Nurture a Culture of Innovation • To build an Innovation Sandbox within your enterprise.

EXTENDED ENTERPRISE MANAGEMENT

MOB7535 (formerly OPS7520) Extended Enterprise Management Examines the design and management of complex supply chains and market demand systems in a global, rapid-response business environment. Major focus is understanding industries as large systems of many organizations that now depend on complex networked alliances. Will focus on how traditional strategies and operations are changing rapidly. Subjects include market drivers of the supply chain, role of logistics and distribution in the networked economy, information technologies that links markets to supply and demand chains. Will analyze wide variety of industries. A major objective of the course is to understand how to manage the shift from PUSH strategies to PULL strategies across the entire supply chain. Targeted at general managers. Also core to the consulting and other career paths, and is a strategic companion to OPS7572. Prerequisite: NONE

MANAGING TECHNOLOGICAL INNOVATION

MOB7540 Managing Technological Innovation (MTI) MTI is designed for general managers in organizations that use or create modern technologies. It focuses on technology in real human environments, not engineering or technical processes. Past technology innovation was based on 20th Century physical manufacturing in fixed supply chains. Modern technology innovation rests on complex global networks, both commercial and social. Making cars requires radically different management practices compared to scaling global apps across 6 billion mobile phones. This course brings students through three phases. Strategic: how to map complex ecosystems so one can see exactly why Apple wins and Nokia loses. Development: how to translate "soft" value in the marketplace into "hard" products, solutions, and management processes. Human: what kind of personal skills and continuous learning are required to manage in these environments? Students work on projects they choose to apply lessons from class. Prerequisite: None

PRODUCT DESIGN & DEVELOPMENT

MOB7555 Product Design and Development Product Design and Development (PDD) is an integrated management course that provides students with a solid, field-based understanding of the fundamentals of conceiving, evaluating, and developing successful new products. It is a roll-up-your-sleeves, team-based environment for learning how to translate a new product idea into a product concept and design. In the course, you will learn, through doing, what "Design Thinking" is, which is becoming critical for managers to thrive in the emerging "Creative Economy." The course takes teams of graduate students through the entire process of product development from market and user analysis to idea generation and concept development, to concept selection and refinement, to product design and prototype manufacturing. Several workshops are integrated to support the teams with specific tasks such as sketching, brainstorming, and model building. The course culminates in the MBA Product Design Fair where teams present their products. Teams of students select and/or are assigned product design opportunities that are carried out in collaboration with participating client companies. Alternatively, students propose new product ideas for consideration as course projects. The course deals with three key areas: uncovering, understanding, and articulating user needs, understanding and implementing good design strategies and thinking, and structuring and managing the development process. While the main focus is on manufactured products, the course can accommodate the design of certain kinds of services and software products. Guest speakers are part of the course. (4.5 credit hours) Additional Course Information: - One Friday workshop will be necessary - Additional work will need to be completed in the Product and Design Lab - Classes meet twice a week. A small number of class sessions will extend beyond 1 hour and 45 minutes. When this occurs, other will be shortened by an equal amount. Finally, a number of sessions are available for project work outside of the classroom. Prerequisite: NONE This course is typically offered in the following semester: Fall

INOVATION PROCESSES

Meeting Dates: Friday, March 27 6:00 – 9:00 Saturday, March 29 9:00 – 5:00 Saturday, April 11 9:00 – 5:00 MOB9521 Innovation Processes 1.5 credit Intensive Elective Over the past two decades, a combination of changes in political, technological, and cultural arenas have dramatically affected the way in which companies, organizations, and individuals innovate. In this course, we will explore the critical parameters of various innovation processes, learn about their advantages and disadvantages, and compare the contexts in which these processes operate. The goal of this course is to develop an understanding of what it takes to design and operate various innovation processes. In the first offering of the course, the emphasis will be placed on open innovation processes, design thinking and lean start-up, and coordination issues of complex innovation processes. This course is positioned between our existing offerings Product Design and Development (MOB-7555), which provides an in-depth experience on the project level, and Leading Innovation: Creating Organic Growth (MOB-9525), which discusses managerial and strategic challenges on the firm level in the context of industry and competition. In contrast, the new course Innovation Processes will focus on the mechanisms of how design and manage effective innovation processes.

LEADING INNOV: CREATING ORGANIC GROWTH

Meeting Dates: January 17th and January 24th (8:30 AM - 6:00 PM) MOB 9525: Leading Innovation: Creating Organic Growth 1.5 credit intensive elective Innovation Catalysts at Intuit help other Intuit managers and employees work on innovation initiatives throughout the enterprise. Initially, in 2009, Intuit started out with 10 Innovation Catalysts and by 2011 they had more than 100 of them coaching, mentoring and advancing organic growth projects throughout Intuit. Similarly, starting in 2009 and over a ten-year period, Whirlpool created more than 1000 trained I-mentors, who could facilitate innovation projects and help people move their ideas into the marketplace. There is now a new trend among medium and large-sized enterprises to create internal Innovation Experts that drive organic growth. These Innovation Catalysts are the equivalent of the 6-Sigma Black Belts on the Quality side. This course will prepare you: • To be either an Innovation Project Manager or an Innovation Expert (Coach) or an Innovation Champion (Mentor) within a large/medium sized enterprise • To be conversant with the Lingua-Franca of Innovation, i.e., the Tools & Methods of Innovation • To understand the key links between Strategy, Innovation and Leadership • To understand and nurture the Innovators’ DNA – Questioning, Observing, Listening, Associating, Experimenting and Networking • To manage the Innovation Process and help teams navigate their Innovation Journeys • To help executives Create and Nurture a Culture of Innovation • To build an Innovation Sandbox within your enterprise.

STRAT FOR INNOV&ORGANIC GROWTH

Meeting Dates: Saturday, July 12th - 8:00 AM - 6:00 PM Saturday, July 19th - 8:00 AM - 6:00 PM MOB9525 Strategies for Innovation & Growth 1.5 credit Intensive Elective This course focuses on developing capabilities for innovation and growth in the context of large enterprises. Achieving growth through innovation is probably the biggest "buzz word" that is floating around in corporate circles and business media today. Unfortunately, it is also the most poorly understood and misused term. Hence, corporations around the world are struggling to institutionalize innovation. Like all large-scale enterprise wide programs, Innovation also suffers from the same fate as prior programs like TQM, reengineering, 6-sigma, Balanced Scorecard and others. Few firms have truly leveraged these to spur growth and competitiveness. We will look at enterprises that have successfully incorporated innovation into their cultural DNA. These firms have survived for decades and in some cases more than 100 years by navigating through massive upheavals in technologies, markets, products, and processes. These firms have been built to last, i.e., organizational innovation. This course looks at how some of these firms have organized themselves for innovation and growth. We will explore in depth three major concepts: (1) Innovation Life Cycle, (2) Innovation Platforms and (3) Organizational Innovation. These concepts will cover the three main questions about institutionalizing innovation: (1) what type of innovation should a firm focus on and why? (2) how to implement the chosen innovation? and (3) who in the firm should be doing it? ***Please note that MOB9525 will NOT be offered in Spring 2012; it will be offered in Spring 2011, Summer 2011, and Fall 2011.***

DESIGN & INNOV IN SERVICE INDUSTRIES

Meeting Dates: March 28 and April 4th (8:30 AM - 6:30 PM) MOB9526 Strategies for Service Innovation 1.5 credit Intensive Elective All countries go through life cycles-agriculture, manufacturing and services. The majority of the developed world can be considered today to be primarily services based. However, services which were at one time a differentiator for most businesses are more or less commoditized today. This course builds on the existing knowledge and science of service businesses and goes into understanding post-service economy based competition. Several trends have emerged over the last 15 years: (1) Move from Services to Experiences; (2) Emergence of new Digital and Networked Economies; (3) Information and Knowledge Intense Economies; (4) the rise of the new TIME industry, i.e., the convergence of the Telecom, Information, Media and Entertainment industries and (5) The rise of innovation in third world countries and their role in transforming the lives of poor people around the globe. This course explores the innovations that are driving all these trends as primarily applied to a broad section of service industries-Airlines, Retail, Financial, B2B, TIME and even Not-for-Profits. Further, this course provides several tools and techniques to capture the notion of customer value, define and design innovative services and deliver great experiences for the target market. ***Please note that MOB9526 will NOT be offered in Spring 2012; it will be offered in Spring 2011, Summer 2011, and Fall 2011.***

DELIVERING VALUE THROUGH OPERATIONS

BL TECHNOLOGY AND OPERATIONS MANAGEMENT

F2F Meeting Dates: April 24th and April 25th.

TECHNOLOGY AND OPERATIONS MANAGEMENT

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