David Sands

  • Adjunct Lecturer
Academic Division: TOIM


Serving 20 years as Executive Vice President and Principal to one of the nation's largest financial services Business Process Outsourcing firms (750+ employees servicing Fortune 50 clientele), David’s career in industry and consulting has focused on instituting quality management/mistake-proofing controls often utilized in manufacturing, within service-based operational environments. This has included development of an ISO 9001 quality management system and registration, as well as establishing audit-proof controls and procedures to comply with stringent regulatory and data security compliance audits.

As a former financial services industry spokesperson, David has performed extensive lobbying efforts at both the local and national levels. This included visits with Representatives of US Congress, Massachusetts and Connecticut Divisions of Banks, Massachusetts Legislature, and Massachusetts Attorney General’s Office.

David serves as Chair of the Operations & Information Management Advisory Board for the Isenberg School of Management, UMASS Amherst. David also serves on the Board Compliance and Risk Management Committee of a large Boston-area nonprofit to leverage his data security and regulatory compliance background.

Academic Degrees

  • MBA, Babson College
  • BBA, University of Massachusetts, Amherst

Academic Interests

Project Management, Operations Management, Quality Management.


  • Degree Courses 2018



  • PRINCE2 Agile Practitioner (2018)
  • Project Management Professional (PMP) (2017)