Technology, Operations & Info Mgt
ENTERPRISE 2.0 BUILDING SOCIAL NETWORKS
MIS3525 Enterprise 2.0: Building Social Networks to Improve Business Performance
4 credit (general credit)
This course counts as part of the Business Analytics and ITM Concentrations.
Friday, Feb. 20: 9.00am - 12.30pm
Friday, Feb. 27: 9.00am - 12.30pm
Friday, Mar. 6: online week (asynchronous – no specific meeting time)
Friday, Mar. 13: online week (asynchronous – no specific meeting time)
Friday, Mar. 27: 9.00am - 12.30pm
Friday, Apr. 3: online week (asynchronous – no specific meeting time)
Friday, Apr. 10: 9.00am - 12.30pm
Friday, Apr. 17: 9.00am - 12.30pm
Enterprise 2.0 is the term to describe organizations that use social media technologies (e.g., Facebook, Twitter, YouTube), strategies, and business practices that enable emergent collaboration. Many organizations are now interested in capturing, distributing and applying the knowledge of their employees for business benefit. Also, companies need to keep track of knowledge outside of their corporate walls, for example, understanding market trends and being aware of what customers are saying about their products. Ultimately, the goal of Enterprise 2.0 is to break down traditional information silos and allow employees and managers to tap into the right people and expertise when they need it.
In this course we will discuss the current state of the Enterprise 2.0 movement. We will also explore how social collaboration tools (often referred to as social media and Web 2.0) are being used by organizations to leverage the "wisdom of the crowds." Organizations are increasingly using tools such as blogs, wikis, social tagging, and social networking tools to achieve emergent collaboration and to break down information silos. Knowledge workers are also using social technologies to build their personal brand and personal network.
Student projects will emphasize a “hands-on” approach to understanding the latest social technologies. We will use social network analysis (SNA) software, a methodology to analyze the structure of social networks, or the people-to-people connections in organizations. SNA is an increasingly popular application used by both management consultants and internal organizational practices (e.g., knowledge management, IS, HR, R&D) to understand information flows and “influencers” inside and outside a company. We will also use software tools such as NodeXL & text analysis tools to “listen” to what is being said on social platforms. Another project will have students create a social media campaign for an organization, including providing metrics on how to evaluate the success of the campaign. We will also experiment with mobile applications, such as location-based services (e.g., Foursquare, SCVNGR) on smartphones.
Prerequisite: FME1000 & FME1001
Course Capacity: 25
LEAN FOR SOCIAL INNOVATION
MIS3535 LEAN for Social Innovation
4 credit general credit
The Babson Social Innovation Lab is funded by the Toyota Foundation and brings together a global, interdisciplinary community of students and mentors dedicated to building a better world. With the Lewis Institute and TSSC support, faculty from the Technology, Operations, and Information Management Division at Babson College are creating an action-learning based course using the Toyota Production System approach and philosophy.
This elective course is targeted to 3rd and 4th year undergraduate students with an interest in operations and/or non-profit organizations. The approach to the course is “learn by doing,” i.e., students will be assigned to a project with a non-profit organization and will be expected to implement Toyota Production System (TPS) principles to make improvements in that work area. The students will be expected to be on site with the partner organizations at least 3 hours per week.
In addition to their on-site time, the course will have an in-class component (1 hour). During each course session, the students will be exposed to a new TPS concept and how to implement it at their project. The students will also receive feedback on their most recent implementation attempts and will be provided instruction on the next tasks the students should implement.
Prerequisite: SME2012 Managing Info Tech and Systems
BUSINESS INTELLIGENCE AND DATA ANALYTICS
MIS Business Intelligence and Data Analytics
4 credit – general credit
This course is about how organizations and their employees can successfully collect, evaluate and apply information to become better decision makers. It starts with basic concepts regarding business data needs and ends with hands-on experience using Business Intelligence (BI) tools. It takes a variety of experts to start and run a business – financial, operational, marketing, accounting, human relations, managerial, etc. Each knowledge base requires up-to-date information to plot strategy or keep it on track. Our ability to capture large volumes of data often outstrips our ability to evaluate and apply the data as management information. These are the challenges we will address in this course so that you can become an intelligent gatherer and user of data in your chosen field.
Prerequisites: FME1001 or SME2012
PLATFORMS, CLOUDS AND NETWORKS
MIS3555 Platforms Clouds and Networks
4 credit (general credit)
The first generation of Internet applications were focused on creating new business models and applications for reaching customers. These applications and models have evolved into the next generation that is making it easier for enterprises, especially small and medium sized, to compete by building applications on top of the existing infrastructure and applications (Facebook, Google, Amazon, YouTube, etc.) that are now available to them for reuse. In order for managers to design their enterprises for competitive advantage, they need to understand and leverage the new infrastructure. Managers need to understand concepts like architecture, shared services, global work, opensource development, business platforms, network effects and services to create even more powerful business models. As a result of applying these concepts, managers can bring to market new products and services at a faster pace. The core concepts and technologies discussed in this class are important to both consumers and providers of services. We will examine business designs by discussing the underlying technology and how it helps shape strategy using case studies, conceptual papers and interactions with industry experts. In addition, this course highlights the emerging role of a business architect who is responsible for key decisions that positions the firm to compete in network-based businesses.
Prerequisites: FME1001 or SME2012
COMPUTER AND NETWORK SECURITY
Computer and Network Security
Advanced Liberal Arts
Teaches students the relevance of, purpose to and means behind establishing higher security levels for computers and associated networks. The nature of various security breaches including hacker attacks, email worms and computer viruses are explored. Management's responses including policy and procedure creation, risk management assessment and personnel training program design among others are examined. The tools of both security violators and protectors are explored. This course probes deeply into technical aspects of the hardware and software required to support computer networks. The course uses a combination of readings, case studies, class discussion and guest speakers for learning.
Prerequisites: FME1001 or MIS1000 and QTM1300 or QTM2300
Students who have taken MIS3671 (Computer and Network Security) cannot take this course.
DRUPAL WEB PROGRAMMING ESSENTIALS
Students can enroll in this course from any location: MIS3625 will meet for seven sessions on Tuesday nights from 6:00 - 9:10 PM EST, and students can be present in person or join the class online via "Coursera". The Thursday class content will be undertaken by students in an asynchronic manner according to their own schedule.
MIS3625 Drupal Web Programming Essentials, Bootstrapping Innovation
4 credit advanced liberal arts
Learn web technologies essential for today's high tech landscape. Drupal is used to power websites for the White House, Warner Brothers, 30% of all Universities and Colleges (Babson is using it extensively now as well), the Louvre, Zynga, PayPal, Chris Rock,The House of Representatives, Led Zeppelin, Jennifer Lopez, and many more big name sites. Using the power of LAMP technologies (Linux, Apache, MySql, PHP) and open source, Drupal can accelerate any technology project, website or startup to get up and running fast and for a fraction of the cost. The LAMP skill set will give you extremely valuable skills which the marketplace desperately needs --- in a time when some struggle to find work, these are some of the skills many employers are having trouble locating.”
PROBLEM SOLVING & SOFTWARE DESIGN
Problem Solving & Software Design
(Advanced Liberal Arts)
Teaches students assorted techniques and strategies to identify, approach and solve problems in business and personal areas. Students also learn how to program a computer in order to offer efficient solutions for certain types of problems. These solutions are created with tools, such as Visual Basic and C++, that are used in real companies. Students complete a capstone project to demonstrate their learning, create something of value, and add to their personal portfolio. This course emphasizes hands-on computer skill development in a computer lab setting.
Prerequisites: (QTM1310 OR QTM1311 or QTM1000) and (MIS1000 or SME2012 or FME1001)
Prototyping with IT
(Advanced Liberal Arts)
MIS3660 teaches students the fundamental information management skills that are essential for every business professional. More specifically, students will learn various methods, frameworks and tools that facilitate effective and efficient information management activities. The information management skills are put into practice through the building of an information system prototype. The prototype supports a business process of the student's choosing, and it is built using advanced features of current software tools, such as Microsoft Access. This course emphasizes hands-on computer skill development.
Prerequisite: FME1001 or MIS1000 or SME2012
Advanced Liberal Arts Elective
Prerequisite: MIS1000 or FME1001 or SME2012
Students who have taken MIS1110 or MIS1170 (Introduction to Web Site Development) cannot take this course.
This course is typically offered in the following semesters: Fall, Spring and Summer I
DRUPAL WEB PROGRAMING, BOOTSTRAPPING INN
*** Sudents may opt to take this course on campus or via WebEx.
Drupal Web Programming, Bootstrapping Innovation
2 credit advanced liberal arts
Learn web technologies to rocket your own startup forward, or learn with the aim to understand these tech skills which are essential in every industry. Drupal is used to power websites for the White House, Warner Brothers, 30% of all Universities and Colleges (Babson is using it extensively now as well), the Louvre, Zynga, PayPal, Chris Rock,The House of Representatives, Led Zeppelin, Jennifer Lopez, and many more big name sites. Using the power of LAMP technologies (Linux, Apache, MySql, PHP) and open source, Drupal can accelerate any technology project, website or startup to get up and running fast and for a fraction of the cost. The LAMP skill set will give you extremely valuable skills which the marketplace desperately needs --- in a time when some struggle to find work, these are some of the skills many employers are having trouble locating.
LEADING AND MANAGING SUSTAINABILITY
BUSINESS AND THE ENVIRONMENT
4 credits General Credit
The concept of never-ending growth as stability is a problematic assumption deeply embedded in economics and politics, as well as in business, financial models, and the general economic ethos. We need to reframe growth and its incompatibility with physical systems, limits, and thresholds as a fundamental incompatibility. To avoid a sustainability cliff that we are about to head over, we need to go straight to thinking of our dominant social and economic models.
To jumpstart this thinking, this course reframes both the assumptions and definitions that create societies, economies, and businesses that would continue to support human—and other life—systems indefinitely. It provides you with knowledge and skills to take an innovative, entrepreneurial and systemic view of the interaction of businesses with environment and society. With innovative methods, it prepares future thinkers to design product, service and business model innovations to lead and manage sustainability.
Pre-requisite: OEM2312 or SUS1201
SUPPLY CHAIN MANAGEMENT
MOB3573 Supply Chain Management (FORMERLY OPS3573)
Supply chain management (SCM) is an integrated approach to managing the flow of goods/services, information and financials from the raw materials to the consumer (throughout the supply chain) to satisfy customers' expectations and achieve profitability. Demand Chain management (DCM) takes a more customer focused approach to SCM. This course is designed to provide undergraduate students with an integrated perspective of SCM & DCM to develop the capability to analyze current supply chain operations, to reconfigure the structure of supply chain, and to develop competitive supply chains. Students will identify major barrier to effective supply and demand chain management, recognize best practices in supply and demand chain management, and assess the effect of advanced technologies on supply chain implementation.
Prerequisites: OEM or SME
INTEGRATED PRODUCT DESIGN
MOB 3578 Integrated Product Design
You will work with industrial design students from the Massachusetts College of Art and Design (in Boston) and engineering students from Olin College of Engineering to develop new products through projects that are student-generated. Students learn first-hand about the techniques and contributions different disciplines bring to product design and practice collaboration common in professional design settings. This course provides valuable multidisciplinary preparation for students interested to work in innovation projects in established firms or develop and launch their own consumer products. Class will be held once a week and rotate between all three campuses. Babson students should enroll in MOB 3578. Interested Wellesley students should cross-register in this course at Olin under ENGR3250.
Prerequisites: OEM or (SME2001 and SME2002)
The sophomore management experience MAC and TOM module (SME) integrates two subject streams: Technology and Operations Management (3 credits) and Managerial Accounting (3 credits). This module focuses on the internal organization and processes required for entrepreneurial leaders and managers to successfully test and execute business strategies. To be effective, entrepreneurs and managers must design operations, model the expected performance of operational designs, make decisions that strategically manage costs, and take actions that achieve desired results in an ethical manner. The two streams in this module will help build the skills you need to become ethical entrepreneurial leaders and managers. You will experience how the design of operations impacts measured performance, and how modeling expected results before action is taken leads to improved operational decisions. SME will also provide learning experiences that demonstrate the interconnections between the streams.
SME2002 Managing Operations
3 credit intermediate management
Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. This is especially true today, when we see that significant competitive advantages accrue to those firms that manage their operations effectively. We define operations in the broadest sense, not confining the focus within a set of walls but defining the scope to the thoughts and activities necessary to supply goods and services from their conception to their consumption. This course introduces you to the operational challenges that entrepreneurs and managers face and provides a set of tools to aid you in designing, evaluating and managing business processes to meet your organization’s objectives. Throughout the semester we will explore interconnections between operational actions and management accounting analyses.
MANAGING INFORMATION TECH AND SYSTEMS
SME2013 Managing Information Technology and Systems
3 credit intermediate management
Description: Managing Information Technology and Systems (MITS), part of the second year management curriculum, is designed to introduce students to the foundational concepts in Information Technology and Systems (ITS) and their application in managing innovation, ITS infrastructure, and organizational partners (suppliers/customers) in the context of a medium/large business. The course will integrate primarily with Marketing and Operations using common/linked cases and joint exercises. The pre-requisites for the course is FME (Foundation of Management and Entrepreneurship).