Technology, Operations & Info Mgt
DESIGN AND SYSTEMS THINKING
DES3600 Design and Systems Thinking
2 credit advanced liberal arts
Over the past two decades, a combination of changes in political, technological, and cultural arenas have dramatically increases the need for companies, organizations, and individuals to innovate. In the future, generating and implementing new solutions, be they products, processes, or organizations, will require at the minimum two sets of skills. First, with many markets saturated with offerings exhibiting vast amounts of product variety, simply offering a new feature is unlikely to succeed. Instead, solutions that help their users accomplish their deep-seated goals will prevail. Consequently, a deep and detailed understanding of the underlying emotions and aspirations of the users that design thinking helps to develop, is sine-qua-non condition for success. Second, technological and political developments have made the world a much more interconnected place. People and devices today are much more connected than in the past. Similarly, many problems have grown in complexity, and require involvement and consideration of various stakeholder groups and how they might be affected. As a result, a systems understanding is the second required skill set. This course will introduce students to these two skill sets.
MODELING WITH EXCEL
MIS2645 Modeling with Excel
2 credit Advanced Liberal Arts
Today's employment market requires students to have good Excel modeling skills. Potential employees want newly minted graduates to hit the ground running and this means knowing how to skillfully operate with Spreadsheets. This class will teach intermediate Excel skills using real case studies and hands-on exercises. In particular, you will learn how to use Excel to manage large data sets by using functions like Pivot tables, Vlookup and others.
ENTERPRISE 2.0 BUILDING SOCIAL NETWORKS
MIS3525 Enterprise 2.0: Building Social Networks to Improve Business Performance
4 credit (general credit)
Enterprise 2.0 is the term to describe organizations that use social media technologies (e.g., Facebook, Twitter, YouTube), strategies, and business practices that enable emergent collaboration. Many organizations are now interested in capturing, distributing and applying the knowledge of their employees for business benefit. Also, companies need to keep track of knowledge outside of their corporate walls, for example, understanding market trends and being aware of what customers are saying about their products. Ultimately, the goal of Enterprise 2.0 is to break down traditional information silos and allow employees and managers to tap into the right people and expertise when they need it.
In this course we will discuss the current state of the Enterprise 2.0 movement. We will also explore how social collaboration tools (often referred to as social media and Web 2.0) are being used by organizations to leverage the "wisdom of the crowds." Organizations are increasingly using tools such as blogs, wikis, social tagging, and social networking tools to achieve emergent collaboration and to break down information silos. Knowledge workers are also using social technologies to build their personal brand and personal network.
Student projects will emphasize a “hands-on” approach to understanding the latest social technologies. We will use social network analysis (SNA) software, a methodology to analyze the structure of social networks, or the people-to-people connections in organizations. SNA is an increasingly popular application used by both management consultants and internal organizational practices (e.g., knowledge management, IS, HR, R&D) to understand information flows and “influencers” inside and outside a company. Another project will have students create a social media campaign for an organization, including providing metrics on how to evaluate the success of the campaign. We will also experiment with mobile applications, such as location-based services (e.g., Foursquare, SCVNGR) on smartphones.
Prerequisite: FME1000 & FME1001
Course Capacity: 25
Usually offered: Fall
SCALING LEAN VENTURES
MIS 3535: Scaling Lean Ventures
(Formally titled Lean for Social Innovation)
4 general credits
How do you enable an organization to overcome the constraints and risks posed by the nascent & uncertain operating environment found in an entrepreneurial venture? Scaling Lean Ventures is a capstone course for Operations concentrators and elective course for others targeted to 3rd and 4th year undergraduate students with an interest in strategic operations in small to medium sized organizations.
The approach to the course is driven by Lean Principles of Management including “learn by doing”. The well-studied Toyota Production System serves us as the root file for many of these principles. Students will be assigned to a high priority project with an organization and will be expected to conceive & implement Lean Start-up principles to relieve the organization of a deeply embedded operating constraint on growth. This is not a consulting experience, but a learn-by-doing partnership for fourteen weeks. The students will be expected to be on site with the partner organizations regularly to make implementation progress.
In addition to their on-site time, the course will have an in-class component. During each in-class session, the students will be exposed to a new TPS concept and discuss how to implement it at their project. The students will also provide and receive feedback from their peers, instructors, and guest lecturers to gain insights on their implementation attempts to-date, thus better understanding their assigned problem and charting a path forward to success.
The partner organizations are from a wide variety of industries, including technology, consumer products, food, legal services, and socially-oriented manufacturing and service companies.
Prerequisites: FME and SME (except SME2041); Juniors and Seniors status
MANAGING W/INFORMATION TECHNOLOGY
Managing with Information Technology
MIS3540 teaches students how to effectively manage information and information technology (IT). These management efforts involve various aspects. Some efforts involve identifying a firm's information requirements, and assessing how these requirements vary across management levels or functional areas. This is followed by determining how IT may support these requirements. Other efforts involve understanding common tactical and strategic uses of IT in various firm settings, ranging from small entrepreneurial ones to large global firms. Still other efforts involve assessing alternative methods for acquiring IT, and understanding the general manager's role in developing systems. The course uses a combination of readings, case studies, class discussion and guest speakers for learning.
Prerequisites: MIS1000 and MOB1000, or FME1001
This course is typically offered in the following semester: Fall
BUSINESS INTELLIGENCE AND DATA ANALYTICS
MIS Business Intelligence and Data Analytics
4 credit – general credit
This course is about how organizations and their employees can successfully collect, evaluate and apply information to become better decision makers. It starts with basic concepts regarding business data needs and ends with hands-on experience using Business Intelligence (BI) tools. It takes a variety of experts to start and run a business – financial, operational, marketing, accounting, human relations, managerial, etc. Each knowledge base requires up-to-date information to plot strategy or keep it on track. Our ability to capture large volumes of data often outstrips our ability to evaluate and apply the data as management information. These are the challenges we will address in this course so that you can become an intelligent gatherer and user of data in your chosen field.
PLATFORMS, CLOUDS AND NETWORKS
MIS3555 Platforms Clouds and Networks
4 credit (general credit)
The first generation of Internet applications were focused on creating new business models and applications for reaching customers. These applications and models have evolved into the next generation that is making it easier for enterprises, especially small and medium sized, to compete by building applications on top of the existing infrastructure and applications (Facebook, Google, Amazon, YouTube, etc.) that are now available to them for reuse. In order for managers to design their enterprises for competitive advantage, they need to understand and leverage the new infrastructure. Managers need to understand concepts like architecture, shared services, global work, opensource development, business platforms, network effects and services to create even more powerful business models. As a result of applying these concepts, managers can bring to market new products and services at a faster pace. The core concepts and technologies discussed in this class are important to both consumers and providers of services. We will examine business designs by discussing the underlying technology and how it helps shape strategy using case studies, conceptual papers and interactions with industry experts. In addition, this course highlights the emerging role of a business architect who is responsible for key decisions that positions the firm to compete in network-based businesses.
THE BLOCKCHAIN: BITCOIN, SMART CONTRACTS
MIS3560: The Blockchain: Bitcoin, Smart Contracts, and other applications
This course is about an exciting new technology called the blockchain. The blockchain is the technology behind bitcoin and other forms of digital cash. In this course, you will learn about the algorithms and protocols that enable blockchain creation, the theory behind and the potential of cryptocurrencies, how blockchains are used to enforce smart contracts, and how many other blockchain applications work.
This course has no prerequisites.
THE MOBILE APP
MIS3610 The Mobile App
2 credit advanced liberal arts
Have you ever considered building a mobile app as an entrepreneurial venture or for a firm you hope to work for? Do you have an app in process that you would like to make stronger? Are you interested in honing your skills in design thinking, agile methodology and other modern-day approaches to project management and development? Do you want to better understand what it takes to successfully move an application from idea to market? If you answered “yes” to any of these questions, this course is for you!
This project-based course will guide you and your team through the process of developing a strong app idea, assessing the feasibility and viability of that idea, prototyping your app, building a requirements list to hand off to development, entering into a successful development relationship, packaging your app for commercial distribution and marketing your app.
During each session, you will learn about your next project step. You will then apply the learnings both inside and outside of class to advance your project.
You will begin your project with a design thinking exercise. You will then move through your project applying agile principles. We conclude the course with “app pitches” to outside experts who will give you professional feedback on your idea.
CREATING TECH-SAVVY ENTREPRENEURS
***This course will take place for 4 1/2 days over Spring Break. Exact days and times TBA
MIS3615 Creating Tech-Savvy Entrerpreneurs: A Tech Entrepreneurship Boot Camp
2 credit (Advanced Liberal Arts)
The objective of this boot camp is to create an environment for entrepreneurs learn about the role of technology in entrepreneurial endeavors. The role of technology, specifically, information technology, in the context of entrepreneurship is two-fold. On one side, technology is necessary for the management and execution of the venture. On the other hand, technology may be the very focus of the entrepreneurial venture. For both cases, we believe that entrepreneurs need exposure to the foundational concepts of building a technology product. The boot camp is hence designed to cover such foundation concepts including design thinking, agile management, and code development. The boot camp will help entrepreneurs develop an appreciation for these foundational concepts as well as understand how to leverage these concepts for entrepreneurial success.
COMPUTER AND NETWORK SECURITY
Computer and Network Security
Advanced Liberal Arts
Teaches students the relevance of, purpose to and means behind establishing higher security levels for computers and associated networks. The nature of various security breaches including hacker attacks, email worms and computer viruses are explored. Management's responses including policy and procedure creation, risk management assessment and personnel training program design among others are examined. The tools of both security violators and protectors are explored. This course probes deeply into technical aspects of the hardware and software required to support computer networks. The course uses a combination of readings, case studies, class discussion and guest speakers for learning.
Prerequisites: FME1001 or MIS1000 and QTM1000
Students who have taken MIS3671 (Computer and Network Security) cannot take this course.
DRUPAL WEB PROGRAMMING ESSENTIALS
Students can enroll in this course from any location: MIS3625 will meet for seven sessions on Tuesday nights from 6:00 - 9:10 PM EST, and students can be present in person or join the class online via "Coursera". The Thursday class content will be undertaken by students in an asynchronic manner according to their own schedule.
MIS3625 Drupal Web Programming Essentials, Bootstrapping Innovation
4 credit advanced liberal arts
Learn web technologies essential for today's high tech landscape. Drupal is used to power websites for the White House, Warner Brothers, 30% of all Universities and Colleges (Babson is using it extensively now as well), the Louvre, Zynga, PayPal, Chris Rock,The House of Representatives, Led Zeppelin, Jennifer Lopez, and many more big name sites. Using the power of LAMP technologies (Linux, Apache, MySql, PHP) and open source, Drupal can accelerate any technology project, website or startup to get up and running fast and for a fraction of the cost. The LAMP skill set will give you extremely valuable skills which the marketplace desperately needs --- in a time when some struggle to find work, these are some of the skills many employers are having trouble locating.”
USER INTERFACE DESIGN
MIS3635 USER INTERFACE DESIGN
2 credit Advanced Liberal Arts
Prerequisites: MIS3690 or written permission by the professor
PROBLEM SOLVING & SOFTWARE DESIGN
Problem Solving & Software Design
(Advanced Liberal Arts)
Teaches students assorted techniques and strategies to identify, approach and solve problems in business and personal areas. Students learn how to write computer programs to offer efficient solutions for certain types of problems using a computer programming language of the instructor’s choice (currently Python). Students complete a capstone project to demonstrate their learning, create something of value, and add to their personal portfolio. This course emphasizes hands-on computer skill development in a computer lab setting. The examples and problems used in this course are drawn from diverse areas such as text processing, webpage scraping, web development and data analytics.
Prerequisites: (QTM1000) and (SME2012). Students are expected to be able to open command prompt window or terminal window, edit a text file, download and install software, and understand basic programming concepts.
MIS3645: Agile Methodology
4 credit advanced liberal arts
Traditional methods for software development have failed in the current age. Software development today requires managing the development in the midst of unpredictable changes forcing development teams to be flexible, responsive, and non-sequential. This course is designed to provide students with a comprehensive understanding of the agile methodology. The course will introduce students to the different components the agile methodology starting with building a product backlog, tracking project progress, sprint planning, scrum and sprint execution, and ending with sprint retrospectives and backlog refinement In the process, the course emphasizes key scrum concepts such as the importance of empirical feedback, self-management of teams, as well as the need to deliver a high-quality product in each short iteration. While the course covers the methodology for building software (what to do to build), it will provide a brief overview of design-thinking (how to think about software), as well as overlap with project management (how to manage the process).
Prototyping with IT
(Advanced Liberal Arts)
MIS3660 teaches students the fundamental information management skills that are essential for every business professional. More specifically, students will learn various methods, frameworks and tools that facilitate effective and efficient information management activities. The information management skills are put into practice through the building of an information system prototype. The prototype supports a business process of the student's choosing, and it is built using advanced features of current software tools, such as Microsoft Access. This course emphasizes hands-on computer skill development.
Prerequisite: FME1001 or MIS1000
Advanced Liberal Arts Elective
This course is typically offered in the following semesters: Fall, Spring and Summer I
OPERATIONS FOR ENTREPRENEURS
MOB3503 Operations for Entrepreneurs
4 credit - general credit
This elective course will examine the real-world operational challenges and execution risks associated with getting a venture started and building a start-up operation from scratch. The class will include case-discussions, a semester-long project and guest speakers. The course will provide students with a set of practical frameworks, decision-making techniques and business management tools that can be used in developing their operational processes and managing their operational resources in a start-up. During each session, the students will be exposed to a different operations-related concept which they will apply to their own start-up venture or to the operation of an existing local start-up in the semester-long project.
We will consider the operational challenges experienced by start-up ventures in a variety of industries. Case studies and class discussions will explore operations topics which are unique to start-ups including: Operational Business Models; Start-up Operation Metrics; How to Find a Supplier/Operations Partner; Product/Service Outsourcing Mistakes; Challenges in Achieving Product/Service Quality Control; How to select a Product/Service Distribution Channel; Managing Start-up Inventory; Challenges in meeting Product/Service Demand; Handling Market Uncertainty and Supply Uncertainty; Importance of Operational Flexibility; Bootstrapping Operational Costs; Operational Scalability.
Local entrepreneurs will serve as frequent guest speakers who can provide real-world insights on their own operational challenges, failures and success as they developed their ventures.
This course is an approved elective for the Operations management concentration.
Prerequisites: Second Year Management Experience (SME) or permission of the instructor.
MOB3509 Project Management
4 credit - general credit
As more work becomes project-based, projects grow in complexity, and clients demand accountability and efficiency, graduates with project management skills are in great demand. In this course, you will learn critical skills for leading cross functional teams using up-to-date methodologies and tools. This course is applicable across career paths such as consulting, information technology, entrepreneurship, new product development and many others. Students who take this course will be prepared to plan and implement change efforts in industries including financial services, retail, healthcare, and a range of service industries. The course will be taught using class discussions, readings and in-class exercises. In addition, there will be a hands-on component where students will meet directly with project managers in the real world who are living the concepts discussed in class. At the conclusion of this course, students may apply to take the Project Management Institute (PMI) exam to become a Certified Associate in Project Management (CAPM). This course is an approved elective for the Operations management concentration.
Prerequisites: (SME2001 and SME2002) and (SME2011 and SME2012) or permission of the instructor.
LEADING AND MANAGING SUSTAINABILITY
LEADING AND MANAGING SUSTAINABILITY
4 credits General Credit
The purpose of this course is to provide an understanding of the concept of sustainability thinking and the practical process of sustainability-oriented innovations. Sustainability thinking challenges entrepreneurial leaders to enable the transition to a sustainable economic system, by identifying business opportunities and leading transformation of business culture. Students will learn about the systemic view of sustainability on how organizations can create social value while simultaneously delivering realistic economic returns: repurpose, stakeholder involvement, design & implementation of innovations and metrics development. Students will develop practical knowledge and skillset from design thinking and systems thinking as integral disciplines to manage human, financial, and other resources in innovations that transform businesses. Our goal is to provide the basis for a common language and understanding of the intersection between environmental/social issues and sustainability, innovation and entrepreneurship, business strategy, and organizational culture. Ultimately, students will develop their understanding of how to lead the transformation of a conventional business into a sustainable business.
The course is composed of four parts. The first part will give students an overview of the sustainability thinking and allied strategy and the tools for designing the process through which it happens: what dimensions and questions might be considered to evaluate and guide sustainability. Having identified both the challenges and tools associated with sustainability, the second part will make the case for making a product or service sustainable. The third part will shift the discussion to making an organization sustainable and characteristics of sustainability leaders. Finally, the fourth part will reflect on making your life sustainable. Students will explore how to apply ideas from the course to a more sustainable way of living.
Pre-requisite: SME2002 or SUS1201