From Classroom to Career
For Amanda Iglesias ’09, MS’10, her journey to HubSpot began in a Babson classroom.
As a graduate student in Babson’s Master of Science in Entrepreneurial Leadership (MSEL) program, she took a course with adjunct professor Bob Stringer. Well-connected to Boston’s entrepreneurial ecosystem, Stringer brought startup leaders into the classroom as guest lecturers to discuss entrepreneurial leadership and management. One of those guests was Brian Halligan, CEO of HubSpot. As a class, they discussed a case study about HubSpot’s business model with Halligan—the person who designed the business.
As Iglesias and her classmates filed out of the classroom, Halligan handed out business cards and invited students to reach out during their job searches. That’s exactly what Iglesias did. “If I hadn’t built that connection in class, I wouldn’t have reached out to him,” said Iglesias, who ultimately joined HubSpot shortly after completing the MSEL program. “And, if I hadn’t reached out, I wouldn’t be here today.”
Growing with HubSpot
More than six years since joining the company, Iglesias has held a variety of roles within the organization. She started as a customer support engineer, which she credits as being “an amazing entry path into understanding our customers and product.” She soon moved into a role as an inbound marketing consultant, working with marketers to help them effectively leverage HubSpot’s software to achieve their goals. She then spent time as a product manager, and spearheaded the assimilation of a software acquisition into HubSpot’s consulting strategy.
As HubSpot’s software evolved, Iglesias transitioned into a program manager role, leading the migration of customers from the legacy (original) software to its new version. “We ultimately rewrote our entire software application,” said Iglesias. “My job was to usher our customers into the better software solution.”
As the migration project wound down, Iglesias was seeking a new challenge and moved to the support side of the business; today, she works as a team development manager, working on decentralized human resources programs that help entry-level HubSpotters develop the skills and broad foundation of experience they need to be successful. For Iglesias, it has been a full-circle experience; she’s working on programs that build an internal career path very much like the one she has been able to follow at HubSpot.
“That has become a model for the team,” said Iglesias. “It’s cool to know my personal experience is now one of the strategies we use to hire.”
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When asked her favorite thing about working at HubSpot, Iglesias didn’t have one answer; she had several. “I couldn’t prioritize just one,” she said, listing the opportunities, the autonomy, the collaboration, the business model, and the people as reasons HubSpot has been an interesting and fulfilling place to build a career.
“Another thing that makes HubSpot genuinely remarkable is that, as a business, it understands at the end of the day, you can have whatever lofty goal or strategy you want to achieve, but it’s not possible without the buy-in and empowerment of your employees,” said Iglesias. “It’s remarkable how much everyone cares about the business and the people that are doing the hard work to help us all be successful.”
Along her career journey with HubSpot, Iglesias has offered advice and insight to fellow Babson alumni interested in joining the company. “I’ve had a lot of conversations with Babson folks, be they undergraduates looking for internships or alumni looking for a change,” said Iglesias. The first thing she tells them: HubSpot’s not for everyone. “It’s a very fast-paced environment; not a place where you can put your hand out and ask, ‘What should I work on next?’”
A number of Babson alumni work at HubSpot in a variety of functions, doing what Iglesias calls “remarkable work.” And, at varying points in her career, Iglesias has been able to interact with them all and share a sense of Babson comradery: “It’s been nice to see a familiar face and be able to collaborate at a higher level.”