Graduate Courses

All courses within a cluster must be taken at the same location. MIS7200 will meet for 7 face-to-face sessions, plus a 3 hour online session, and an integrated session with ECN7201. Integrated Saturday Session: Date TBA. MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

Meeting Dates: Friday, November 15th (6:30 PM - 9:30 PM Friday, November 22nd (6:30 PM - 9:30 PM) Saturday, November 23rd (9:00 AM - 2:00 PM Saturday, December 7th (9:00 AM - 2:00 PM) MIS9530 COMPETING ON ANALYTICS 1.5 Credit (Intensive Elective) We are swimming in data. According to Eric Schmidt, Executive Chairman of Google, "from the dawn of civilization until 2003, humankind generated five exabytes of data. Now we produce five exabytes every two days and the pace is accelerating." As a manager, you will be confronted with a series of decisions. In this hands-on course, you will gain experience using Business Intelligence (BI) tools to enable you to make more informed decisions as well as to spot patterns leading to insights resulting in a competitive advantage. A BI system is comprised of a database, query tools, and a visualization component so you can share insights and track progress to goals. The course begins with a discussion of how analytical organizations have benefited from mining data. We then discuss how to analyze structured data, or data that fits nicely into today's popular relational databases. The course concludes with a discussion of big data and the new databases and tools that have recently emerged to support big data analysis. Big data is data that exceeds the processing capacity of conventional database systems. The data is too big, moves too fast, or doesn’t fit the structure of companies' current database architectures. It includes data from social media, sensors, RFID tags, and smartphones. McKinsey Global Institute is predicting a shortage of over a million managers and analysts with the know-how to use the analysis of big data to make effective decisions. Help to fill that gap by enrolling in Competing on Analytics.

MOB7535 (formerly OPS7520) Extended Enterprise Management Examines the design and management of complex supply chains and market demand systems in a global, rapid-response business environment. Major focus is understanding industries as large systems of many organizations that now depend on complex networked alliances. Will focus on how traditional strategies and operations are changing rapidly. Subjects include market drivers of the supply chain, role of logistics and distribution in the networked economy, information technologies that links markets to supply and demand chains. Will analyze wide variety of industries. A major objective of the course is to understand how to manage the shift from PUSH strategies to PULL strategies across the entire supply chain. Targeted at general managers. Also core to the consulting and other career paths, and is a strategic companion to OPS7572. Prerequisite: NONE

Face-to-Face Dates: September 26 - 28th MIS7200 | GLOBAL CONNECTIONS THROUGH TECHNOLOGY 2 credits This course is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment.

Face-to-Face Dates: April 18-20 MIS7200 | GLOBAL CONNECTIONS THROUGH TECHNOLOGY 2 credits This course is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment.

All of the courses in a cluster must be taken at the same location. MIS7200 will meet for 7 face-to-face sessions, plus a 3 hour online session, and an integrated session with ECN7201. Integrated Saturday Session: Date TBA. MIS7200 (2 credits)–Global Connections through Technology (GCTT) is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment. MIS7200 is part of Cluster D and must be taken with ECN7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. MIS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. MIS7200 is equivalent to MIS7500 Deploying Information Technology Strategically or MBA8500 Leading Dynamic Organizations in the Information Age.

MOB7540 Managing Technological Innovation (MTI) MTI is designed for general managers in organizations that use or create modern technologies. It focuses on technology in real human environments, not engineering or technical processes. Past technology innovation was based on 20th Century physical manufacturing in fixed supply chains. Modern technology innovation rests on complex global networks, both commercial and social. Making cars requires radically different management practices compared to scaling global apps across 6 billion mobile phones. This course brings students through three phases. Strategic: how to map complex ecosystems so one can see exactly why Apple wins and Nokia loses. Development: how to translate "soft" value in the marketplace into "hard" products, solutions, and management processes. Human: what kind of personal skills and continuous learning are required to manage in these environments? Students work on projects they choose to apply lessons from class. Prerequisite: None

MOB7555 Product Design and Development Product Design and Development (PDD) is an integrated management course that provides students with a solid, field-based understanding of the fundamentals of conceiving, evaluating, and developing successful new products. It is a roll-up-your-sleeves, team-based environment for learning how to translate a new product idea into a product concept and design. In the course, you will learn, through doing, what "Design Thinking" is, which is becoming critical for managers to thrive in the emerging "Creative Economy." The course takes teams of graduate students through the entire process of product development from market and user analysis to idea generation and concept development, to concept selection and refinement, to product design and prototype manufacturing. Several workshops are integrated to support the teams with specific tasks such as sketching, brainstorming, and model building. The course culminates in the MBA Product Design Fair where teams present their products. Teams of students select and/or are assigned product design opportunities that are carried out in collaboration with participating client companies. Alternatively, students propose new product ideas for consideration as course projects. The course deals with three key areas: uncovering, understanding, and articulating user needs, understanding and implementing good design strategies and thinking, and structuring and managing the development process. While the main focus is on manufactured products, the course can accommodate the design of certain kinds of services and software products. Guest speakers are part of the course. (4.5 credit hours) Additional Course Information: - One Friday workshop will be necessary (scheduled for Friday, October 11, 2013) - Additional work will need to be completed in the Product and Design Lab - Classes meet twice a week. A small number of class sessions will extend beyond 1 hour and 45 minutes. When this occurs, other will be shortened by an equal amount. Finally, a number of sessions are available for project work outside of the classroom. Prerequisite: NONE This course is typically offered in the following semester: Fall

Face-to-Face Dates: October 3 - 5th MIS7200 | GLOBAL CONNECTIONS THROUGH TECHNOLOGY 2 credits This course is an information technology course that educates knowledge workers to use information and technology to think and act entrepreneurially to create and sustain social and economic value in a global environment.

Meeting Dates: September 21st 8:30 AM – 6:00 PM September 28th 8:30 AM – 6:00 PM MOB9525 Strategies for Innovation & Growth 1.5 credit Intensive Elective This course focuses on developing capabilities for innovation and growth in the context of large enterprises. Achieving growth through innovation is probably the biggest "buzz word" that is floating around in corporate circles and business media today. Unfortunately, it is also the most poorly understood and misused term. Hence, corporations around the world are struggling to institutionalize innovation. Like all large-scale enterprise wide programs, Innovation also suffers from the same fate as prior programs like TQM, reengineering, 6-sigma, Balanced Scorecard and others. Few firms have truly leveraged these to spur growth and competitiveness. We will look at enterprises that have successfully incorporated innovation into their cultural DNA. These firms have survived for decades and in some cases more than 100 years by navigating through massive upheavals in technologies, markets, products, and processes. These firms have been built to last, i.e., organizational innovation. This course looks at how some of these firms have organized themselves for innovation and growth. We will explore in depth three major concepts: (1) Innovation Life Cycle, (2) Innovation Platforms and (3) Organizational Innovation. These concepts will cover the three main questions about institutionalizing innovation: (1) what type of innovation should a firm focus on and why? (2) how to implement the chosen innovation? and (3) who in the firm should be doing it?

Meeting Dates: October 12th 8:30 AM – 6:00 PM October 19th 8:30 AM – 6:00 PM MOB9526 Strategies for Service Innovation 1.5 credit Intensive Elective All countries go through life cycles-agriculture, manufacturing and services. The majority of the developed world can be considered today to be primarily services based. However, services which were at one time a differentiator for most businesses are more or less commoditized today. This course builds on the existing knowledge and science of service businesses and goes into understanding post-service economy based competition. Several trends have emerged over the last 15 years: (1) Move from Services to Experiences; (2) Emergence of new Digital and Networked Economies; (3) Information and Knowledge Intense Economies; (4) the rise of the new TIME industry, i.e., the convergence of the Telecom, Information, Media and Entertainment industries and (5) The rise of innovation in third world countries and their role in transforming the lives of poor people around the globe. This course explores the innovations that are driving all these trends as primarily applied to a broad section of service industries-Airlines, Retail, Financial, B2B, TIME and even Not-for-Profits. Further, this course provides several tools and techniques to capture the notion of customer value, define and design innovative services and deliver great experiences for the target market.

OPS7572 Supply and Demand Network Management (formerly Supply and Demand Chain Management) 3 credit elective This course will benefit not only those who expect to assume operating roles, but also those who wish to work on strategy, finance, accounting and sales/marketing, and who ultimately expect to build companies. That's because every business, regardless of size or industry, requires supply and demand chains to function. Effective supply chain management (SCM) integrates the management of goods/services, information, and financial data, from raw materials through to the consumer.  The top level objective is to satisfy or exceed customers’ demands and expectations, yet do so profitably.  This course is designed to provide students with an integrated perspective of SCM and to develop the capability to analyze existing supply chain operations with intent to develop plans for improvement.  Such improvements will be designed with the end goal of enhancing the company’s competitiveness through more effective operational execution.  Students will learn to recognize best practices in supply chain management, identify possible barriers to high-performing supply chains, and assess the effectiveness of advanced technologies to potentially improve supply chain execution.  There is one prerequisite for this course - completion of an Introductory Operations course. Prerequisites: Evening: MBA8530 or OPS7000 or OPS7200 Fast Track: MBA7335 or (ECN7201 and MIS7200) One Year: MBA7210 or OPS7200 Two Year: MBA7320 or OPS7303 or OPS7200 This course is usually offered in the fall

Courses within a cluster must all be taken at the same location. OPS7200 Technology & Operations Management (TOM) (2 credits) OPS7200 will meet for 7 face-to-face sessions, plus a 3 hour online session, and an integrated session with ACC7201 on Saturday, September 28th (8:00AM – 12 Noon). This course introduces students to the fundamental components of a firm’s operating systems, be it a mature enterprise or an early stage company. The course introduces the new methods and models to analyze, diagnose and improve operations activities for both manufacturing and service firms. We examine key issues for competitiveness including operations strategy, innovation, product and process design and development, global supply chain management, quality management, and sustainable operations. Developing a strong appreciation for the contribution of technology and operations to a company's market success is an essential element of effective decision-making for entrepreneurs and leaders of all types of organizations. * OPS7200 is part of Cluster C and must be taken with ACC7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. * OPS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. * OPS7200 is equivalent to OPS7000 Managing Operations or MBA8530 Managing Operations and Costs.

Face-to-Face Dates: August 8-10 OPS7200 | TECHNOLOGY AND OPERATIONS MANAGEMENT 2 credits This course introduces students to the fundamental components of a firm's operating systems, be it a mature enterprise or an early stage company. The course introduces the new methods and models to analyze, diagnose and improve operations activities for both manufacturing and service firms. We examine key issues for competitiveness including operations strategy, innovation, product and process design and development, global supply chain management, quality management, and sustainable operations. Developing a strong appreciation for the contribution of technology and operations to a company's market success is an essential element of effective decision-making for entrepreneurs and leaders of all types of organizations.

Face-to-Face Dates: August 8-10 OPS7200 | TECHNOLOGY AND OPERATIONS MANAGEMENT 2 credits This course introduces students to the fundamental components of a firm's operating systems, be it a mature enterprise or an early stage company. The course introduces the new methods and models to analyze, diagnose and improve operations activities for both manufacturing and service firms. We examine key issues for competitiveness including operations strategy, innovation, product and process design and development, global supply chain management, quality management, and sustainable operations. Developing a strong appreciation for the contribution of technology and operations to a company's market success is an essential element of effective decision-making for entrepreneurs and leaders of all types of organizations.

MIS7557 Platforms Clouds and Networks 3 Credit Grad Elective The first generation of Internet applications were focused on creating new business models and applications for reaching customers. These applications and models have evolved into the next generation that is making it easier for enterprises, especially small and medium sized, to compete by building applications on top of the existing infrastructure and applications (Facebook, Google, Amazon, YouTube, etc.) that are now available to them for reuse. In order for managers to design their enterprises for competitive advantage, they need to understand and leverage the new infrastructure. Managers need to understand concepts like architecture, shared services, global work, opensource development, business platforms, network effects and services to create even more powerful business models. As a result of applying these concepts, managers can bring to market new products and services at a faster pace. The core concepts and technologies discussed in this class are important to both consumers and providers of services. We will examine business designs by discussing the underlying technology and how it helps shape strategy using case studies, conceptual papers and interactions with industry experts. In addition, this course highlights the emerging role of a business architect who is responsible for key decisions that positions the firm to compete in network-based businesses. Prerequisites: Evening: (MOB7010 AND MIS7500) OR MBA8500 or MIS7200 Fast Track: MBA7335 or (ECN7201 and MIS7200) One Year: MBA7210 or MIS7200 Two Year: MBA7320 or MIS7304 or MIS7200

Face-to-Face Dates: August 15-17 OPS7200 | TECHNOLOGY AND OPERATIONS MANAGEMENT 2 credits This course introduces students to the fundamental components of a firm's operating systems, be it a mature enterprise or an early stage company. The course introduces the new methods and models to analyze, diagnose and improve operations activities for both manufacturing and service firms. We examine key issues for competitiveness including operations strategy, innovation, product and process design and development, global supply chain management, quality management, and sustainable operations. Developing a strong appreciation for the contribution of technology and operations to a company's market success is an essential element of effective decision-making for entrepreneurs and leaders of all types of organizations.

Saturday Meeting Dates for Cluster A will be February 9, 2013 OPS7200 (2 credits)–Technology & Operations Management (TOM) This course introduces students to the fundamental components of a firm’s operating systems, be it a mature enterprise or an early stage company. The course introduces the new methods and models to analyze, diagnose and improve operations activities for both manufacturing and service firms. We examine key issues for competitiveness including operations strategy, innovation, product and process design and development, global supply chain management, quality management, and sustainable operations. Developing a strong appreciation for the contribution of technology and operations to a company's market success is an essential element of effective decision-making for entrepreneurs and leaders of all types of organizations. All of the courses in a cluster must be taken at the same location. OPS7200 will meet for 7 sessions (including final exam), plus a 4 hour online session, and a 2 hour integrated session with ACC7201. OPS7200 is part of Cluster C and must be taken with ACC7201 during the same semester unless otherwise waived from the course through completion of old core courses, advanced standing credit, or passing a waiver exam. OPS7200 is a prerequisite for Cluster F MOB7202 and MBA7201. OPS7200 is equivalent to OPS7000 Managing Operations or MBA8530 Managing Operations and Costs.

XXX7580 Independent Research ******Independent research is available for all academic divisions.Registration is manual for students through Graduate Programs and Student Affairs****** Independent Research provides an opportunity to conduct in-depth research in areas of a student's own specific interest. Students may undertake Independent Research for academic credit with the approval of a student-selected faculty advisor, the appropriate division chair, and Graduate Programs and Student Affairs. Please note that a student is responsible for recruiting a faculty advisor through the student's own initiative and obtain the advisor's prior consent/commitment before applying for an independent research project. Authorization for such a project requires submission of a formal proposal written in accordance with standards set forth by the Graduate School. The research project normally carries 1.5 or 3 credits. For more information and a proposal outline please visit: www.babson.edu/grad/gpsa

OPS7572 Supply and Demand Network Management (formerly Supply and Demand Chain Management) 3 credit elective This course will benefit not only those who expect to assume operations roles, but also those who wish to work on strategy, finance, and sales/marketing, and those who expect to build companies. That's because every business, regardless of size or industry, has a supply and demand network without which it can't function. The network critically enables - or constrains - the business' capabilities, and consumes huge amounts of resources. As such, unlike in the past, it is hard for a company to succeed if its network is failing. Rather than teach day-to-day tasks that are increasingly automated, the course will address how managers must re-think the drivers of "good strategy" in this new environment. How, for example, do you innovate when other companies provide inputs that a decade ago would have been considered your own core competencies? How do you forecast demand when a "batch size of one" is finally realistically approachable - or when product and process development needs necessitate huge investments by your company and by others years before sales will materialize? How do you move sustainability from your corporate social responsibility "brag book" and embed it into the everyday work of your company and that of your partners? The only prerequisites for this course are a decent understanding of (not expertise in) Operations, a significant interest in strategy, and a passion for changing the nature of business. Prerequisites: Evening: MBA8530 or OPS7000 or OPS7200 Fast Track: MBA7335 or (ECN7201 and MIS7200) One Year: MBA7210 or OPS7200 Two Year: MBA7320 or OPS7303 or OPS7200 This course is usually offered in the fall