How to Submit a Request
There are three ways to consult with College Marketing regarding a marketing question or an issue related to a project you are working on:
- Submit a digital support request using the form on this page for general website bugs, content formatting fixes, new user permissions, and short URLs.
- Submit a creative support request for small, basic updates (such as dates, names, or statistics) to existing print or electronic marketing collateral.
- Contact your marketing lead to discuss your marketing request in greater detail. Marketing will review the project details (including objective, audience, etc.) with you and confirm if the project aligns with our primary objective of promoting and extending Babson’s brand. If the project will be executed by the College Marketing team, it will be managed through our online project management tool, JIRA. JIRA offers full transparency on the status and scope of projects under way. On the JIRA website, you can communicate with production staff in real time, view deliverables as soon as they are ready for your feedback, and confirm when you are expected to receive the final product, e.g. printouts, published webpages, etc. If the project will not be executed by College Marketing, we can provide contact information for outside resources that are familiar with our brand guidelines and can provide a cost estimate to approve and pursue directly.
Need some help?
Contact your marketing manager or a member of the marketing team.
Ready to submit a Jira marketing request?
Submit your project details at jira.babson.edu.