Do you know where your files are?
It’s up to
you to ensure the CrashPlan application is always functioning. Of course, if you should encounter any issues
or you have questions regarding CrashPlan please contact us at email@example.com or 781-239-HELP (4357).
Let’s verify that your files are
being backed up!
Start by locating the CrashPlan icon indicated below in your
taskbar and double click on that icon. (The taskbar is found on the bottom
right of your desktop or laptop screen.) It is possible that you will not see
the icon because the taskbar icon area is minimized, clicking the notification
area arrow will expand the task bar to show you more icons.
After you’ve double-clicked on the icon (shown above), the CrashPlan
window will appear with basic information about which folder is being backed up. You should verify that your Babson username
is being displayed. This tells you that
your user profile directory is being backed up successfully along with its
corresponding subfolders. You may also
notice other folders in the list such as PSTFILES. This folder is automatically
selected if it detects this folder located on your hard disk.
Are you curious when backup last occurred?
In order to verify when a backup was last performed click
the information icon on the main CrashPlan window:
In the expanded information space shown below, you can see
that 15 minutes ago CrashPlan completed backing up over 4,000 files totaling 10.7 gigabytes of space.
You can also see that the next backup will occur in under a
minute. CrashPlan backs up your files
incrementally, meaning that it is not actually backing up 10.7 gigabytes every
15 minutes. It is backing up only files
that have changed in the last 15 minutes, be those new files and folders you
have created or changes you have made to existing files and folders.