Computer Security

E-mail Spoofing/Hoaxes/Scams

Please be advised that there have been reports of new e-mail scams being sent to Babson e-mail addresses. View a screenshot of a recent scam e-mail. Please remember to take extreme caution when opening any e-mails or clicking on links from unknown senders.

Password Change Policy

ITSD is moving to refine our security measures in response to auditor requests, industry best practices and state/federal regulations. In order to help keep our systems protected we are implementing two new practices to help ensure the security of Babson accounts.

Password Reset Policy

You will be required to update your password more frequently (how often depends on if you are a student, staff or faculty member). The first time you login to Portal or webmail as of that date, you will be redirected to the password reset form on Portal. The form will open in a new window where you will be asked to enter a new password. Please note that you will not be able to continue through Portal without completing this change process. In order to minimize potential interruptions, we recommend that you update your password prior to the date of the mandatory password change (varies per user type).

Password Reset Policy

Forgotten Password Procedure

In order to provide you with an easy and secure way of resetting your forgotten password, we are asking that you provide a secondary e-mail address. This e-mail address will be used to send you a password reset link (the e-mail will be used for this purpose only). If you do not provide a secondary e-mail address you will be required to reset your password in person at the IT Service Center located in Horn 220. A Babson OneCard will be required as means of proper identification. Provide a secondary e-mail address now.

Secondary E-mail Address Policy

CyberSecurity Campaign

In an effort to promote cyber security on campus, ITSD has launched a CyberSecurity Campaign. Please find below some of the campaign posters that are being posted around campus.

Please remember that ITSC will never ask you for your password via e-mail. There have been multiple reports of e-mail scams being sent to Babson e-mail addresses. These messages may request that you respond to the e-mail or click on a link and provide account information, credit card/billing info or your date of birth. Please don’t provide this information to anyone via e-mail.

Securing Your Computer

With the recent proliferation of viruses and worms, it is important for members of the Babson community to take precautions to ensure a safe computing environment. ITSD has taken and will continue to take steps to secure Babson’s network and the Babson-owned computers connected to it. However, as an open institution, Babson does not deny access to computers personally owned by students, faculty and staff. As a result, we are asking all users to take the time to understand how to update their computers, and to take steps to ensure that they are as secure as possible. The most important things you can do to secure your computer are:

1. Install, Use and Update Virus Protection

2. Keeping Up-to-Date with Critical Updates on Your Operating System

Microsoft regularly issues updates to its operating systems. If you are on campus, these updates are pushed to your machine automatically by the IT Service Center.

3. Keep Your Private Information Private

As you browse the web, many sites attempt to collect information about what you are doing. Some of this is benign, such as cookies which maintain user information, and some is not so benign, such as attempts to capture your username and password, or other private information. Spyware is the term commonly applied to these malicious programs. Sometimes Spyware is installed on your system by websites you browse to, or it may be installed when you download software from the web.

To protect yourself from Spyware, you can install an anti-Spyware program, which is similar to an anti-Virus program. While ITSD does not offer or support anti-Spyware software at the moment, there are a number of shareware and freeware programs available. Three popular anti-Spyware programs are Malwarebytes, Spybot Search & Destroy, and Ad-Aware. To download these programs, you can go to their publisher’s websites:

Note: The above programs do not scan your files in real-time. It is therefore recommended that you update them and run a spyware scan at least once a month. Remember, a proactive approach can help you avoid serious problems, but given the nature of computer hackers, there is no way to guarantee complete security. However, following these steps can significantly limit your exposure to problems.

What If My Computer Becomes a Network Problem?

If your computer becomes infected with one of these worms or viruses and starts to negatively impact the network, we will attempt to contact you to help you correct the problem. However, there may be situations where the damage caused is sufficient that we can’t delay. In those cases, ITSD may deny your computer access to the Babson network until such time as the computer is fixed. If you suspect that your computer has been denied access to the network, contact the IT Service Center at x4357 (HELP) and they can help you proceed.

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