Faculty Profiles

Anne Donnellon

  • Professor Emeritus
Academic Division: Management
781-239-4314

Bio

Dr. Donnellon is an Associate Professor of Management at Babson College. She teaches leadership, negotiation, teamwork, and organizational design in the Graduate School of Business and in Babson Executive Education. She has served as curriculum coordinator in the MBA program and is the recipient of the Kennedy Award for Teaching Excellence. She is the author of Team Talk: The Power of Language in Team Dynamics, published by Harvard Business School Press. The book has been translated into several languages, and has served as the basis for both an interactive corporate training product entitled Teams That Work, and two Harvard ManageMentor books, Leading Teams and Keeping Teams on Target.

Dr. Donnellon is the co-author of The Post-Bureaucratic Organization and has also published numerous articles in journals such as Administrative Science Quarterly, Strategy and Leadership, and the Journal of Product Innovation Management. Her several book chapters include "Power, Politics and Influence: Savvy and Substance in Organizations" in the Portable MBA in Management. She has developed many teaching cases on companies as diverse as Honeywell, 3M, Petroleos de Venezuela, Standard & Poors, Gillette, and YPF S.A.

Dr. Donnellon teaches in many executive education programs and has consulted to numerous companies including AT&T, Bell Northern, Chubb & Son, Dow Chemical, EMC, Lucent Technologies, McKinsey, and Pfizer, Inc. She has also worked with several small, entrepreneurial firms and led management development seminars for entrepreneurs through the Small Business Association of New England, the Center for Women and Enterprise, and the International Fund for Ireland.

A popular speaker, Dr. Donnellon has addressed such organizations as Caisse d’Epargne, Conference Board, Fidelity Investments, Merrimack Pharmaceuticals, Molecular Technology, and New England Media Group. The subjects ranged from performance management, organizational change, entrepreneurial leadership, cross-functional teamwork, and women’s leadership.

Her international work includes seminars and speeches for St. Gobain, Invest Northern Ireland, Chalmers Institute of Technology and the University of Gothenburg, Petroleos de Venezuela, Siemens, the Royal Bank of Canada, and Bell Northern.

Dr. Donnellon's areas of expertise include: leadership and influence, negotiation and conflict management, teamwork, and organizational change. Current research projects focus on influence in global organizations and women's networks.

Previous to joining the Babson faculty, Dr. Donnellon taught at Harvard Business School for six years, and the University of Colorado. She earned her B.A. at the University of Cincinnati, her M.A. at Columbia University, and her Ph.D. at Pennsylvania State University.

Academic Degrees

  • Ph D, The Pennsylvania State University
  • MA, Teachers College, Columbia University
  • BA, University of Cincinnati

Academic Interests

Diversity; Cross-functional Teams; Negotiations; Organizational Design; Women and Business

Awards & Honors

  • 2008 — Golden Bridge Award 2008,
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Publications

Journal Articles

  • Donnellon, A., Ollilab, S., Middleton, K.W. (2014). Constructing entrepreneurial identity in entrepreneurship education. The International Journal of Management Education. Vol: 12, Issue: 3, Page: 490-499. Elsevier Ltd. link
  • Middleton, K.W., Donnellon, A. (2014). Personalizing Entrepreneurial Learning: A Pedagogy for Facilitating the Know Why. Entrepreneurship Research Journal. Vol: 4, Issue: 2, Page: 167–204. Walter de Gruyter GmbH. link
  • Donnellon, A., Langowitz, N.S. (2009). Leveraging Women's Networks for Strategic Value . Strategy & Leadership. Vol: 37, Issue: 3, Page: 29-36.
  • Donnellon, A., Langowitz, N. (in press). Leveraging Women’s Networks for Strategic Value. Strategy & Leadership.
  • Donnellon, A., Harris, J., De Long, D. (2001). Do you have what it takes to be an e-manager?. Strategy & Leadership. Vol: 29, Issue: 4, Page: 10-14.
  • Donnellon, A., Landry, E.M. (1999). Teaching Negotiation from a Feminist Perspective. Negotiation Journal. Vol: 15, Issue: 1, Page: 21-29.
  • Landry, E.M., Donnellon, A. (1999). Teaching Negotiation with a Feminist Perspective. Negotiation Journal. Page: 21-19.
  • Donnellon, A. (1996). Listen to Teams. Insights: Northeast Human Resource Association Quarterly Newsletter. Issue: Summer 1996, Page: 4-5.
  • Donnellon, A., Kolb, D.M. (1994). Constructive for Whom? The Fate of Diversity Disputes in Organizations. Journal of Social Issues. Page: 139-155.
  • Donnellon, A., Margolis, J. (1994). The Delicate Art of Designing Interdisciplinary Teams. Design Management Journal. Vol: 5, Issue: 3, Page: 8-14.
  • Donnellon, A. (1993). Crossfunctional Teams in Product Development: Accommodating the Structure to the Process. Journal of Product Innovation Management. Vol: 10, Issue: 5, Page: 377-392.
  • Donnellon, A., Manz, C., Keating, D.E. (1990). Preparing for an Organizational Change to Employee Self-Management: The Management Transition. Organizational Dynamics. Issue: Autumn 1990, Page: 15-26.
  • Donnellon, A., Gioia, D.A., Sims, H.P. (1989). Communication and Cognition in Appraisal: A Tale of Two Paradigms. Organizational Studies. Vol: 10, Issue: 4, Page: 503-530.
  • Donnellon, A., Gray, M.G., Bougon, M.B. (1986). Communication, Meaning and Organized Action. Administrative Science Quarterly. Vol: 3, Issue: 1, Page: 43-55.
  • Donnellon, A., Gray, B., Bougon, M.G. (1985). Organizations as Constructions and Destructions of Meaning. Journal of Management. Vol: 11, Issue: 2, Page: 77-92.
  • Donnellon, A., Levine, V., Gioia, D.A., Sims, H.P. (1984). Scripts and Speech Acts in Administrative Behavior: The Interplay of Necessity, Chance, and Free Will. Educational Administration Quarterly. Vol: 20, Page: 93-110.

Books

  • Donnellon, A. (1996). Team Talk: The Power of Language in Team Dynamics. Harvard Business School Press .
  • Donnellon, A., Hecksher, C. (1994). Post-Bureaucratic Organization. Sage Publications.

Cases and Teaching Notes

  • Donnellon, A. (2013). Marketing Weber Bank: Confidential Role Instructions for Bill Tucker, VP of Marketing for Weber Bank: Goldman Sachs 10,000 Small Businesses Program.
  • Donnellon, A. (2013). Marketing Weber Bank: Confidential Role Instructions for Monica Martinez, CEO of Martinez Integrated Marketing: Goldman Sachs 10,000 Small Businesses Program.
  • Donnellon, A. (2013). West Lake Avenue: Confidential Instructions for Alice Sullivan: Goldman Sachs 10,000 Small Businesses Program.
  • Donnellon, A. (2013). West Lake Avenue: Confidential Instructions for Jessie Thomas: Goldman Sachs 10,000 Small Businesses Program.
  • Donnellon, A. (2008). Campbell and Bailyn’s Boston Office: Managing the Reorganization: Harvard Business School case. No. 2182.
  • Donnellon, A. (2008). Campbell and Bailyn’s Boston Office: Managing the Reorganization Teaching Note: Harvard Business School Teaching Note No. 2183..
  • Donnellon, A. (2006). -Music, Incorporated, Management Consulting Project (B): Babson College case 101-C07b.
  • Donnellon, A. (2006). D-Music, Incorporated, Management Consulting Project (A): Babson College case 101-C07A.
  • Donnellon, A. (2006). D-Music, Incorporated, Management Consulting Project Teaching Note: Babson College case 101-T07.
  • Donnellon, A. (2006). Gerry McKernan and United Optical Ltd: Babson College case 103 C06.
  • Donnellon, A. (2002). John Williams and Causeway Information Systems, Ltd: Babson College case.
  • Donnellon, A. (2001). Dow Chemical: Evolution of an E-Strategy (A) and (B): Babson College case.
  • Donnellon, A. (2000). ATL (A) – (D): Babson College case.
  • Donnellon, A. (2000). Grupo ASSA (A)- (D): Babson College case.
  • Donnellon, A. (1999). Diana Mondino and Viviana Zocco at S&P Argentina. Babson College case no. 107-C99.
  • Donnellon, A. (1999). Luis Giusti and the Transformation of Petróleos de Venezuela, S. A: Babson College case no. BAB-002.
  • Donnellon, A. (1999). Quality at Gillette Argentina: Babson College case no. 124-C99.
  • Donnellon, A. (1999). YPF S.A.: Shaping a New Culture: Babson College case no. BAB-014.
  • Donnellon, A. (1994). Action Teams at 3M: Babson College.
  • Donnellon, A. (1994). Designing, Leading and Managing Teams: An Interview with Robert Hershock: Babson College. European Case Clearinghouse.
  • Donnellon, A., Margolis, J. (1991). Mod IV Product Development Team: 5-491-086, Harvard Business School Case Services.
  • Donnellon, A., Margolis, J. (1991). Mod IV Product Development Team: 9-491-030, Harvard Business School Case Services.
  • Donnellon, A. (1990). In the Shadow of the City: -491-093, Harvard Business School Case Services.
  • Donnellon, A., Reed, J., Richardson, N. (1990). In the Shadow of the City: 9-490-093, Harvard Business School Case Services.
  • Donnellon, A., Margolis, J. (1990). Jonah Creighton (A) and (B): 9-490-090, Harvard Business School, Case Services.
  • Donnellon, A., Margolis, J. (1990). Jonah Creighton (A) and (B): -490-090, Harvard Business School, Case Services.
  • Donnellon, A., Margolis, J. (1990). Jonah Creighton (A) and (B): No. 5-491-094, Harvard Business School, Case Services.
  • Donnellon, A., Margolis, J. (1990). Jonah Creighton (A) and (B): No. 5-491-094, Harvard Business School, Case Services.
  • Donnellon, A. (1987). e Chicago Bond Sales Department: 5-489-075, Harvard Business School Case Services.
  • Donnellon, A. (1987). The Chicago Bond Sales Department: 9-488-020, Harvard Business School Case Services.

Book Chapters

  • Fetters, M., Greene, P., Donnellon, A., Bliss, R.T. (2018). Goldman Sachs 10,000 Small Businesses as a Public-Private Partnership : The Future of Management Education: Educating for Economic and Social Impact. Page: 15. Edgar Elgar. link
  • Donnellon, A., Eisenman, E.J. (2014). Exercises to practice reflection: Cultural Artifacts: Teaching Entrepreneurship: A Practice-Based Approach. Page: 280-284. Edward Elgar Pub.
  • Donnellon, A. (2014). Exercises to practice reflection: Reflecting on entrepreneurial experience: Teaching Entrepreneurship: A Practice-Based Approach. Page: 276-279. Edward Elgar Pub.
  • Donnellon, A. (2002). ower, Politics and Influence: Savvy and Substance in Organizations: Portable MBA in Management Second Edition. John Wiley and Sons.
  • Landry, E.M., Donnellon, A. (2000). Teaching Negotiation with a Feminist Perspective: Teaching Negotiation: Ideas and Innovations. PON Books.
  • Donnellon, A. (1994). 3M's Occupational Health and Environmental Safety Division: Action Teams: Effective Behavior in Organizations. Issue: 6. Irwin.
  • Donnellon, A. (1994). Team Work: Linguistic Models of Negotiating Differences: Research in Negotiation in Organizations. Vol: 4, Page: 95-147. JAI Press.
  • Donnellon, A., Scully, M.T. (1994). Teams, Evaluation and Rewards: Will the Post-bureaucratic Organization be Post-meritocratic?: The Post-Bureaucratic Organization. Page: 63-90. Sage Publications.
  • Donnellon, A., Manz, C., Keating, D. (1993). On the road to teams: Overcoming the middle management brick wall: Business Without Bosses. Page: 23-40. John Wiley & Sons.
  • Donnellon, A. (1993). Power, Politics, and Influence: Substance and Savvy in Organizations: Portable MBA in Management, Organizations and Leadership. Page: 113-146. John Wiley & Sons.
  • Donnellon, A., Sigman, S.J. (1989). Discourse Rehearsal: Interaction Simulating Interaction: Communication and Simulation: From Two Fields to One Theme. Page: 69-90. Multilingual Matters, Ltd., .
  • Donnellon, A. (1986). Language and Communication in Organizations: Social Cognition In Organizations. Page: 136-164. Jossey-Bass.

Book Reviews

  • Donnellon, A., Steckler, N. (1993). Review of Organizational Communication by Peter Manning : The Academy of Management Review.
  • Donnellon, A. (1990). Review of Break-Away Thinking by Ian I. Mitroff: The Academy of Management Executive. Vol: 4, Issue: 1.
  • Donnellon, A. (1986). Review of Publishing in the Organizational Sciences by L.L. Cummings and P. Frost: Administrative Science Quarterly.

Reports

  • Greene, P.G., Bliss, R.T., Ceru, D.J., Donnellon, A., Fetters, M.L., Hernandez, B., Zimelis, A. (2014). Stimulating Small Business Growth: Progress Report on Goldman Sachs 10,000 Small Businesses. Babson College. link

Other

  • Donnellon, A. (2010). Managing Teams : Harvard Business School Press, The Pocket Mentor series, content expert.
  • Donnellon, A., Margolis, J.D. (2009). Medisys Corp: The IntensCare Product Development Team: Harvard Business School. Issue: 4059.
  • Donnellon, A., Margolis, J.D. (2009). Medisys Corp: The IntensCare Product Development Team: Harvard Business School. Issue: 4062.
  • Donnellon, A. (2002). Leading Teams: Harvard ManageMentor. link
  • Donnellon, A. (2000). Keeping Teams on Target: Harvard ManageMentor. link
  • Donnellon, A. (1996). Teams That Work. Harvard Business School Publishing Company.
  • Donnellon, A. (1994). Designing, Leading and Managing Teams: An Interview with Robert Hershock: Babson College. European Case Clearinghouse.

Articles - Circular or newsletter (e.g., Babson Insight)

  • Donnellon, A. (2001). Too busy chopping down trees to sharpen the ax?: Mind the perils of organizational growth. Vol: 1.
  • Donnellon, A. (2001). Too busy chopping down trees to sharpen the ax?: Mind the perils of organizational growth: Babson Entrepreneurial Review.
  • Donnellon, A., Harris, J.G. (2000). Back to the Future: Six Traditional Competencies for Successful E-Managers: Andersen Consulting’s Institute for Strategic Change, The Role of the E-Manager, Research Note. Issue: 3.
  • Donnellon, A., Harris, J.G. (2000). Entrepeneurship and the E-Manager: Some “Old” Lessons for New Internet Ventures: Andersen Consulting’s Institute for Strategic Change, The Role of the E-Manager, Research Note. Issue: 4.
  • Donnellon, A., Harris, J.G. (2000). Personal Attributes of Effective E-Managers: Andersen Consulting’s Institute for Strategic Change, The Role of the E-Manager, Research Note. Issue: 6.
  • Donnellon, A., Harris, J.G. (2000). So You Wanna be an E- Business Czar: Andersen Consulting’s Institute for Strategic Change, The Role of the E-Manager, Research Note. Issue: 5.

Presentations

  • Entrepreneurial Identity Construction - what does existing literature tell us? Williams-Middleton, K. Ollila, S. Donnellon, A. Institute of Small Business and Entrepreneurship Conference, Institute of Small Business and Entrepreneurship Conference, Dublin (2012)
  • Educating Students for New Venture Creation at Babson Donnellon, A. Entrepreneurship Learning Forum, Gothenburg Sweden (2012)
  • Beyond the Explicit: Excavating a Pedagogical Approach to Knowledge for Entrepreneurial Action Donnellon, A. Williams-Middleton, K. European Academy of Management Annual Meeting , European Academy of Management Annual Meeting in Rotterdam (2012)
  • Integration and its Challenges in Two MBA Programs Donnellon, A. Meeting on Fostering Integration in MBA Programs, Gothenberg, Sweden (2010)
  • Trust & Collaboration Donnellon, A. Human Resource Executives Conference, Portland OR (2008)
  • Seeing Yourself in Action: An Innovative Way to Link Experience, Theory and Practice through Technology Landry, E. Donnellon, A. Manwaring, M. Organizational Behavior Teaching Society for Management Educators, Babson College (2008)
  • Negotiation Strategies for Program Managers Donnellon, A. Women Program Managers, Columbus OH (2008)
  • Overcoming Barriers to Team Work Donnellon, A. Cross-functional Teamwork, Cambridge, MA (2007)
  • Expanding Women’s Networks Donnellon, A. Shubert, J. Conference Board Workshop On Women, New York (2007)
  • Crossfunctional Teamwork Donnellon, A. Leadership Conference, Cambridge, MA (2006)
  • Managing Growth and Transition Donnellon, A. Shubert, J. Workshop for Women Entrepreneurs in Technology, Belfast, Northern Ireland (2006)
  • Crossfunctional Teamwork and Diversity Donnellon, A. Diversity and Teams, Indiana (2002)
  • Through the Looking Glass of Gender: A Feminist Pedagogy for Teaching Negotiation Landry, E. Donnellon, A. Annual Meeting of the Academy of Management, Cincinnati, Ohio (1996)
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