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Operations and Information Management

The Course Catalog includes course descriptions of all courses offered by the Undergraduate School at Babson College. For descriptions of the courses offered in the current or upcoming semesters, please see the Course Listing.

Operations and Information Management

OIM2645 - MODELING WITH EXCEL

MODELING WITH EXCEL

OIM2645 Modeling with Excel
2 credit Advanced Liberal Arts

**Students who took this as MIS2645 cannot register for this course**

Today's employment market requires students to have good Excel modeling skills. Potential employees want newly minted graduates to hit the ground running and this means knowing how to skillfully operate with Spreadsheets. This class will teach intermediate Excel skills using real case studies and hands-on exercises. In particular, you will learn how to use Excel to manage large data sets by using functions like Pivot tables, Vlookup and others.

Prerequisites: none

2 credits

OIM3501 - HEALTH SYSTEMS INNOVATION LAB

HEALTH SYSTEMS INNOVATION LAB

OIM3501: Health Systems Innovation Lab
(Previously MOB3501)
4 advanced management credit

**Students who took this as MOB3501 cannot take this course**

Health Systems Innovation Lab is a learning-by-doing course where students work with health systems innovators and entrepreneurs to identify and solve problems related to the development and implementation of health innovations in the U.S. and abroad. Innovations may relate to care delivery, insurance, tech/biotech/pharma, or global health. Students will be assigned to a high priority project with an organization and will be expected to implement systems thinking and innovation development and implementation frameworks and techniques to address organizational challenges. The students will be expected to interact with the partner organizations regularly to make implementation progress.

In addition to their on-site time, the course will have an in-class component. During each in-class session, the students will be exposed to health systems innovation concepts and how to implement it at their project. The students will also provide and receive feedback from their peers, instructors, and guest lecturers to gain insights on their project progress, thus better understanding their assigned problem and charting a path forward to success.

Prerequisites: (FME1000 and FME1001) or (MOB1000 and MOB1010)

4 credits

OIM3502 - OPERATIONS INNOVATION

OPERATIONS INNOVATION

OIM3502: Operations Innovation
2 advanced management credits

This is an advanced Management methods & skills course focused on opportunity discovery & problem solving in Lean Venture environments. By completing this course students will be fluent with the common & distinguishing features of Operational Innovation in the fields of design, sourcing, production, distribution & order fulfillment.

Prerequisite: SME2002 and SME2012

2 credits

OIM3503 - OPERATIONS FOR ENTREPRENEURS

OPERATIONS FOR ENTREPRENEURS

OIM3503 Operations for Entrepreneurs
(Previously MOB3503)
4 advanced management credits

**Students who took this as MOB3503 cannot register for this course**

This elective course will examine the real-world operational challenges and execution risks associated with getting a venture started and building a start-up operation from scratch. The class will include case-discussions, a semester-long project and guest speakers. The course will provide students with a set of practical frameworks, decision-making techniques and business management tools that can be used in developing their operational processes and managing their operational resources in a start-up. During each session, the students will be exposed to a different operations-related concept which they will apply to their own start-up venture or to the operation of an existing local start-up in the semester-long project.

We will consider the operational challenges experienced by start-up ventures in a variety of industries. Case studies and class discussions will explore operations topics which are unique to start-ups including: Operational Business Models; Start-up Operation Metrics; How to Find a Supplier/Operations Partner; Product/Service Outsourcing Mistakes; Challenges in Achieving Product/Service Quality Control; How to select a Product/Service Distribution Channel; Managing Start-up Inventory; Challenges in meeting Product/Service Demand; Handling Market Uncertainty and Supply Uncertainty; Importance of Operational Flexibility; Bootstrapping Operational Costs; Operational Scalability.

Local entrepreneurs will serve as frequent guest speakers who can provide real-world insights on their own operational challenges, failures and success as they developed their ventures.

This course is an approved elective for the Operations management concentration.

Prerequisites: (SME2001 and SME2002) or permission of the instructor.

4 credits

OIM3508 - FOUNDATIONS OF PROJECT MANAGEMENT

FOUNDATIONS OF PROJECT MANAGEMENT

OIM3508: Foundations of Project Management
(Previously MOB3508)
2 advanced management credits

**Students who took this as MOB3508 cannot register for this course**

This course is an approved elective for the Operations Management concentration. Students taking this foundational course may not also register for MOB 3509, given course content overlap.

According to the Project Management Institute (PMI), there are nearly 250,000 open project

management jobs each year across seven project-intensive industries: business services, construction, finance and insurance, information services, manufacturing, oil and gas, and utilities. As more work becomes project-based, projects grow in complexity, and clients demand accountability and efficiency, graduates with project management skills will be in increasingly high demand. In this course, you will learn foundational skills for leading cross functional teams using up-to-date PM best practices, methodologies, and tools. This course is applicable across career paths such as consulting, information technology, entrepreneurship, new product development and many others. Students will be exposed to both the technical and behavioral skills required to effectively lead project teams -- whether as an official "Project Manager" or an unofficial leader temporarily charged with leading a project implementation.

Foundations of Project Management focuses on what is often referred to as the traditional or "waterfall" approach to project management. Taught primarily via case study discussion, course content is consistent with PMP (Project Management Professional) certification principles. CIO magazine ranked the PMP as the top project management certification, as it demonstrates candidates have the specific skills and experience employers seek. This course satisfies 22 of the 23 educational hours required by PMI to apply for the junior-level PMP certification exam (known as the CAPM); the other hour was satisfied by the PM-related content in the SME prerequisites (below).

Foundations of Project Management makes an attractive future pairing with the "Foundations of Agile" course offering.

Prerequisites: SME2001 and SME2002 and SME2011 and SME2012

2 credits

OIM3509 - PROJECT MANAGEMENT

PROJECT MANAGEMENT

OIM: Project Management
(Previously MOB3509 Project Management)
4 credit - general credit

** Students who took this as MOB3509 cannot register for this course**

According to the Project Management Institute (PMI), there are nearly 250,000 open project management jobs each year across seven project-intensive industries: business services, construction, finance and insurance, information services, manufacturing, oil and gas, and utilities. As more work becomes project-based, projects grow in complexity, and clients demand accountability and efficiency, graduates with project management skills will be in increasingly high demand. In this course, you will learn critical skills for leading cross functional teams using up-to-date PM best practices, methodologies, and tools. This course is applicable across career paths such as consulting, information technology, entrepreneurship, new product development and many others. Students will be exposed to both the technical and behavioral skills required to effectively lead project teams -- whether as an official "Project Manager" or an unofficial leader temporarily charged with leading a project implementation. The course will be taught primarily via case study discussion, with a significant "hands-on" component that includes the authoring of key project plan documents and a solid exposure to Microsoft Project. At the conclusion of this course, students will have satisfied PMI's educational requirements to apply for the Certified Associate in Project Management (CAPM) exam. This course is an approved elective for the Operations Management concentration.

Prerequisites: (SME2001 and SME2002) and (SME2011 and SME2012) or permission of the instructor.

4 credits

OIM3517 - DES THINKING&PROB SOLV BUS IMPACT

DES THINKING&PROB SOLV BUS IMPACT

OIM3517: Design Thinking and Problem Solving for Business Impact
(Previously MOB 3517:Design Thinking and Problem Solving for Business Impact)
4 advanced management credits

**Students who took this course as MOB3517 cannot register for this course.**

The course enables students to work directly with a company on-site in Boston and virtually, on an action-learning project involving new technology initiatives for business impact. The students will work on new use cases on improving partner connections and products for the future. This will be an innovative course, which gives you the opportunity to work using the newest Design Thinking and Problem Solving skills
The course is designed around real time projects involving both customer centric and operational needs. Students will learn Design Thinking and Problem Solving skills that they can apply to any project. There will be a pitch competition with an award for first and second place projects. There is no prerequisite for this course.

Prerequisites: FME1000 and FME1001 or MOB1000 and MOB1010

4 credits

OIM3519 - SIMULATION MODELING IN OPS MANAGEMENT

SIMULATION MODELING IN OPS MANAGEMENT

OIM3519: Simulation Modeling in Operations Management
(Previously MOB3519: Simulation Modeling in Operations Management)
4 advanced management credits

**Students who took this as MOB3519 cannot register for this course**

This course exposes students to simulation modeling techniques of various operational challenges. Simulations imitate realistic business environment and enable participants to explore the impact of their operational decisions. Decision making in simulation models enables decision makers to evaluate alternative decisions, before the changes are implemented in actual operations and prevents potentially costly mistakes. The real value of simulations is actually revealed after the decision is made, which is the critical component of this course.
In this course, students will first identify a problem, collect or analyze the data, formulate and validate the simulation model, and finally simulate alternative outcomes to recommend the appropriate decision. Once the decision is implemented in the model, the future condition of the business environment are randomly changed, and impact of the decision is analyzed and re-assessed. The analysis will use simulation model to evaluate and predict impact of the decision making on profit, society and environment, combined with regulatory and ethical considerations.
The course is composed of four independent simulation building modules, and a final project. Students will work in groups and individually to create four guided simulation models. Final project is a semester-long activity where students will have the opportunity to build simulation model in the field of their interest, or chose from a list of topics proposed by Babson community. During the semester, students will spend approximately equal amount of time on advanced data analytics and operations management topics. The underlying principle of the course is to learn by experience, learn practical model building skills, and emphasis on the analysis of the simulation results, and the impact of various decision alternatives.

Prerequisites: SME2001 and SME2002 and SME2011 and SME2012

4 credits

OIM3522 - SUSTAINABLE OPERATIONS AND INNOVATION

SUSTAINABLE OPERATIONS AND INNOVATION

OIM3522: Sustainable Operations and Innovation
(Previously MOB3522: LEADING AND MANAGING SUSTAINABILITY)
4 advanced management credits

**Students who took this as MOB3522 cannot register for this course**

The purpose of this course is to provide an understanding of the concept of sustainability thinking and the practical process of sustainability-oriented innovations. Sustainability thinking challenges entrepreneurial leaders to enable the transition to a sustainable economic system, by identifying business opportunities and leading transformation of business culture. Students will learn about the systemic view of sustainability on how organizations can create social value while simultaneously delivering realistic economic returns: repurpose, stakeholder involvement, design & implementation of innovations and metrics development. Students will develop practical knowledge and skillset from design thinking and systems thinking as integral disciplines to manage human, financial, and other resources in innovations that transform businesses. Our goal is to provide the basis for a common language and understanding of the intersection between environmental/social issues and sustainability, innovation and entrepreneurship, business strategy, and organizational culture. Ultimately, students will develop their understanding of how to lead the transformation of a conventional business into a sustainable business.

The course is composed of four parts. The first part will give students an overview of the sustainability thinking and allied strategy and the tools for designing the process through which it happens: what dimensions and questions might be considered to evaluate and guide sustainability. Having identified both the challenges and tools associated with sustainability, the second part will make the case for making a product or service sustainable. The third part will shift the discussion to making an organization sustainable and characteristics of sustainability leaders. Finally, the fourth part will reflect on making your life sustainable. Students will explore how to apply ideas from the course to a more sustainable way of living.

Pre-requisite: SME2002 or SUS1201

4 credits

OIM3525 - ENTERPRISE 2.0 BUILDING SOCIAL NETWORKS

ENTERPRISE 2.0 BUILDING SOCIAL NETWORKS

OIM3525: Enterprise 2.0: Building Social Networks to Improve Business Performance
(Previously MIS3525 Enterprise 2.0: Building Social Networks to Improve Business Performance)
4 credit (advanced management)

**Students who took this as MIS3525 cannot take this course**

Enterprise 2.0 is the term to describe organizations that use social media technologies (e.g., Facebook, Twitter, YouTube), strategies, and business practices that enable emergent collaboration. Many organizations are now interested in capturing, distributing and applying the knowledge of their employees for business benefit. Also, companies need to keep track of knowledge outside of their corporate walls, for example, understanding market trends and being aware of what customers are saying about their products. Ultimately, the goal of Enterprise 2.0 is to break down traditional information silos and allow employees and managers to tap into the right people and expertise when they need it.

In this course we will discuss the current state of the Enterprise 2.0 movement. We will also explore how social collaboration tools (often referred to as social media and Web 2.0) are being used by organizations to leverage the "wisdom of the crowds." Organizations are increasingly using tools such as blogs, wikis, social tagging, and social networking tools to achieve emergent collaboration and to break down information silos. Knowledge workers are also using social technologies to build their personal brand and personal network.

Student projects will emphasize a "hands-on" approach to understanding the latest social technologies. We will use social network analysis (SNA) software, a methodology to analyze the structure of social networks, or the people-to-people connections in organizations. SNA is an increasingly popular application used by both management consultants and internal organizational practices (e.g., knowledge management, IS, HR, R&D) to understand information flows and "influencers" inside and outside a company. Another project will have students create a social media campaign for an organization, including providing metrics on how to evaluate the success of the campaign. We will also experiment with mobile applications, such as location-based services (e.g., Foursquare, SCVNGR) on smartphones.

Prerequisite: FME1000 & FME1001

Course Capacity: 25

Usually offered: Fall

4 credits

OIM3536 - SCALING LEAN VENTURE

SCALING LEAN VENTURE

OIM3536: Scaling Lean Ventures
4 advanced management credits

**Students who took this as MOB3536 cannot take this course**

How do you enable an organization to overcome the constraints and risks posed by the nascent & uncertain operating environment found in an entrepreneurial venture? Scaling Lean Ventures is a capstone course for Operations concentrators and elective course for others targeted to 3rd and 4th year undergraduate students with an interest in strategic operations in small to medium sized organizations.

The approach to the course is driven by Lean Principles of Management including "learn by doing". The well-studied Toyota Production System serves us as the root file for many of these principles. Students will be assigned to a high priority project with an organization and will be expected to conceive & implement Lean Start-up principles to relieve the organization of a deeply embedded operating constraint on growth. This is not a consulting experience, but a learn-by-doing partnership for fourteen weeks. The students will be expected to be on site with the partner organizations regularly to make implementation progress.


In addition to their on-site time, the course will have an in-class component. During each in-class session, the students will be exposed to a new TPS concept and discuss how to implement it at their project. The students will also provide and receive feedback from their peers, instructors, and guest lecturers to gain insights on their implementation attempts to-date, thus better understanding their assigned problem and charting a path forward to success.

The partner organizations are from a wide variety of industries, including technology, consumer products, food, legal services, and socially-oriented manufacturing and service companies.

Prerequisites: FME and SME ;Juniors and Seniors status

4 credits

OIM3545 - BUSINESS INTELLIGENCE AND DATA ANALYTICS

BUSINESS INTELLIGENCE AND DATA ANALYTICS

OIM3545 Business Intelligence and Data Analytics
4 credit

**Students who took this as MIS3545 cannot register for this course**

This course is about how organizations and their employees can successfully collect, evaluate and apply information to become better decision makers. It starts with basic concepts regarding business data needs and ends with hands-on experience using Business Intelligence (BI) tools. It takes a variety of experts to start and run a business financial, operational, marketing, accounting, human relations, managerial, etc. Each knowledge base requires up-to-date information to plot strategy or keep it on track. Our ability to capture large volumes of data often outstrips our ability to evaluate and apply the data as management information. These are the challenges we will address in this course so that you can become an intelligent gatherer and user of data in your chosen field.

Prerequisites: SME2012

4 credits

OIM3555 - PLATFORMS, CLOUDS AND NETWORKS

PLATFORMS, CLOUDS AND NETWORKS

OIM3555: Platforms, Clouds and Networks
(Previously MIS3555 Platforms Clouds and Networks)
4 credit

**Students who took this as MIS3555 cannot take this course**

The first generation of Internet applications were focused on creating new business models and applications for reaching customers. These applications and models have evolved into the next generation that is making it easier for enterprises, especially small and medium sized, to compete by building applications on top of the existing infrastructure and applications (Facebook, Google, Amazon, YouTube, etc.) that are now available to them for reuse. In order for managers to design their enterprises for competitive advantage, they need to understand and leverage the new infrastructure. Managers need to understand concepts like architecture, shared services, global work, opensource development, business platforms, network effects and services to create even more powerful business models. As a result of applying these concepts, managers can bring to market new products and services at a faster pace. The core concepts and technologies discussed in this class are important to both consumers and providers of services. We will examine business designs by discussing the underlying technology and how it helps shape strategy using case studies, conceptual papers and interactions with industry experts. In addition, this course highlights the emerging role of a business architect who is responsible for key decisions that positions the firm to compete in network-based businesses.

Prerequisites: SME2012

4 credits

OIM3560 - BLOCKCHAIN AND CRYPTOCURRENCIES

BLOCKCHAIN AND CRYPTOCURRENCIES

OIM3560: Blockchain and Cryptocurrencies
(Previously MIS3560: The Blockchain: Bitcoin, Smart Contracts, and other applications)
4 advanced management credits

**Students who took this as MIS3560 cannot take this course**

MIS3505 and MIS3605 significantly overlap topics covered in MIS3560. Students who take MIS3505 OR MIS3605 cannot take MIS3560.

This course is about an exciting new technology called the blockchain. The blockchain is the technology behind bitcoin and other forms of digital cash. In this course, you will learn about the algorithms and protocols that enable blockchain creation, the theory behind and the potential of cryptocurrencies, how blockchains are used to enforce smart contracts, and how many other blockchain applications work.

This course has no prerequisites.

4 credits

OIM3565 - AGILE EXPERIMENTATION

AGILE EXPERIMENTATION

OIM3565: Agile Experimentation
(Previously MIS3565)
4 advanced management credits

**Students who took this as MIS3565 cannot take this course**

Business leaders and entrepreneurs should be Agile digital experimenters, capable of innovating by combining available technologies and services into digital experiences. In this course, students will learn about Agile digital entrepreneurship and follow an Agile methodology to conceive and create an internet of things (IoT) solution with a clear value proposition.
Agile Experimentation (AgileEx) is an experiential course in which teams of students use agile methodologies to design and prototype viable innovations combining hardware and software elements. The course involves:
Practicing Agile project management methodologies and software, and learning how to scale Agile environments from small startups to large organizations
Designing and building IoT devices with sensors and actuators, and programming hardware (i.e., Arduino microcontrollers)
Designing digital interfaces (e.g., interactions, app mockups, information flows) with software tools
Running experiments and surveying customers to test hypotheses and improve the prototype
Building an innovation that is a feasible and responsible market solution
Presenting your work in a final pitch that showcases your prototype and its market viability
Learning about emerging technologies
The course aims to train business graduates who are confident life-long learners of technology, can work in Agile environments, and can participate in the development of innovative and responsible technological solutions.

Prerequisites: SME2012

4 credits