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Operations and Information Management

The Course Catalog includes course descriptions of all courses offered by the Undergraduate School at Babson College. For descriptions of the courses offered in the current or upcoming semesters, please see the Course Listing.

Operations and Information Management



OIM3573: Supply Chain Management
(Previously MOB3573 Supply Chain Management)
4 Advanced Management Credits

**Students who took this course as MOB3573 cannot register for this course**

Supply chain management (SCM) is an integrated approach to managing the flow of goods/services, information and financials from the raw materials to the consumer (throughout the supply chain) to satisfy customers' expectations and achieve profitability. Demand Chain management (DCM) takes a more customer focused approach to SCM. This course is designed to provide undergraduate students with an integrated perspective of SCM & DCM to develop the capability to analyze current supply chain operations, to reconfigure the structure of supply chain, and to develop competitive supply chains. Students will identify major barrier to effective supply and demand chain management, recognize best practices in supply and demand chain management, and assess the effect of advanced technologies on supply chain implementation.

Prerequisites: SME2001 and SME2002

4 credits



OIM3578 Integrated Product Design
(Previously MOB3578)
4 advanced management credits

**Students who took this as MOB3578 cannot register for this course**

You will work with industrial design students from the Massachusetts College of Art and Design (in Boston) and engineering students from Olin College of Engineering to develop new products through projects that are student-generated. Students learn first-hand about the techniques and contributions different disciplines bring to product design and practice collaboration common in professional design settings. This course provides valuable multidisciplinary preparation for students interested to work in innovation projects in established firms or develop and launch their own consumer products. Class will be held once a week and rotate between all three campuses.

Babson students should enroll in MOB3578.

Interested Wellesley students should cross-register in this course at Olin under ENGR3250.

Prerequisites: (SME2001 and SME2002) and EPS4515 or EPS4527 or DES3600

Students must have completed ONE (1) of the following courses.

Students who have completed a course from Olin College, from the prerequisite course list, must contact the Registrar for a Pre-Requisite Waiver.

ENGR 2250 (Olin College) User-oriented Collaborative Design
ENGR 1200 (Olin College) Design Nature
ENGR 2199 (Olin College) Engineering for Humanity
ENGR 3220 (Olin College) Human Factors and Interface Design

4 credits



OIM3580: Artificial Intelligence in Business
(Previously MIS3580)
4 advanced management credits

**Students who took this as MIS3580 cannot register for this course**

This elective is intended to introduce you to a variety of different types of artificial intelligence and to many of the issues involved in their business application. We will cover a variety of AI tools, from machine learning to natural language processing to "deep learning." We will learn about both the functions performed by these technologies and the business issues they generate - including the roles to be performed by humans in organizations of the future.
Some introductory material is provided by online videos on AI in general. We will have several external experts as guest speakers during sessions. No programming or detailed technology background is required, although you should be interested in new technology and will need to study materials about how AI works.
The objective is to equip you to be a manager or professional who makes use of this technology, not a developer of itor a translator of business requirements to professional data scientists. The course is also intended to encourage some students to go on for more technical training in AI. Specific learning objectives are listed for each session.

Prerequisites: SME2012

4 credits



OIM3610 The Mobile App
(Previously MIS3610)
2 credit advanced liberal arts

**Students who took this as MIS3610 cannot register for this course**

Have you ever considered building a mobile app as an entrepreneurial venture or for a firm you hope to work for? Do you have an app in process that you would like to make stronger? Are you interested in honing your skills in design thinking, agile methodology and other modern-day approaches to project management and development? Do you want to better understand what it takes to successfully move an application from idea to market? If you answered "yes" to any of these questions, this course is for you!

This project-based course will guide you and your team through the process of developing a strong app idea, assessing the feasibility and viability of that idea, prototyping your app, building a requirements list to hand off to development, entering into a successful development relationship, packaging your app for commercial distribution and marketing your app.

During each session, you will learn about your next project step. You will then apply the learnings both inside and outside of class to advance your project.

You will begin your project with a design thinking exercise. You will then move through your project applying agile principles. We conclude the course with "app pitches" to outside experts who will give you professional feedback on your idea.

Prerequisite: SME2012

2 credits



***This course will take place for 4 1/2 days over Spring Break. Exact days and times TBA

OIM3615 Creating Tech-Savvy Entrepreneurs: A Tech Entrepreneurship Boot Camp
(Previously MIS3615)
2 credit (Advanced Liberal Arts)

**Students who took this as MIS3615 cannot take this course**

The objective of this boot camp is to create an environment for entrepreneurs learn about the role of technology in entrepreneurial endeavors. The role of technology, specifically, information technology, in the context of entrepreneurship is two-fold. On one side, technology is necessary for the management and execution of the venture. On the other hand, technology may be the very focus of the entrepreneurial venture. For both cases, we believe that entrepreneurs need exposure to the foundational concepts of building a technology product. The boot camp is hence designed to cover such foundation concepts including design thinking, agile management, and code development. The boot camp will help entrepreneurs develop an appreciation for these foundational concepts as well as understand how to leverage these concepts for entrepreneurial success.

Prerequisite: None

2 credits



OIM3620: Cybersecurity
(Previously MIS3620: Computer and Network Security)
4 Advanced Liberal Arts credits

**Students who took this as MIS3620 cannot register for this course**

Teaches students the relevance of, purpose to and means behind establishing higher security levels for computers and associated networks. The nature of various security breaches including hacker attacks, email worms and computer viruses are explored. Management's responses including policy and procedure creation, risk management assessment and personnel training program design among others are examined. The tools of both security violators and protectors are explored. This course probes deeply into technical aspects of the hardware and software required to support computer networks. The course uses a combination of readings, case studies, class discussion and guest speakers for learning.

Prerequisites: SME2012 and QTM1000

4 credits



2 credit Advanced Liberal Arts

**Student who took this as MIS3635 cannot register for this course**

OIM3635 takes a deep dive into user interface design for web-based projects, apps and sites. Students will learn the key aspects of what makes a solid and usable interface on the desktop, a tablet and a mobile device. This course will explore advanced techniques in cascading style sheets (CSS), as well as leverage JavaScript libraries such as jQuery. As part of the course, students will learn about the principles of design, how they relate to solid interface design, and the importance of the UI as it relates to generating and maintaining your business. The course will also introduce the concepts and tools to make working prototypes and wireframes using tools like Balsamiq and Lucidchart. This course will underscore the importance of UI for all types of web-based projects, looking at theory as well as taking a hands-on approach. It is designed for those that are interested in taking web-based projects to the next level as well as those that are interested in how the choices you make as a designer can affect your business.

Prerequisites: MIS3690 or MIS3640

2 credits



OIM3640:Problem Solving & Software Design
(4 Advanced Liberal Arts Credits)

**Students who took this as MIS3640 cannot take this course**

Teaches students assorted techniques and strategies to identify, approach and solve problems in business and personal areas. Students learn how to write computer programs to offer efficient solutions for certain types of problems using a computer programming language of the instructor's choice (currently Python). Students complete a capstone project to demonstrate their learning, create something of value, and add to their personal portfolio. This course emphasizes hands-on computer skill development in a computer lab setting. The examples and problems used in this course are drawn from diverse areas such as text processing, webpage scraping, web development and data analytics.

Prerequisites: (QTM1000) and (SME2012). Students are expected to be able to open command prompt window or terminal window, edit a text file, download and install software, and understand basic programming concepts.

4 credits



OIM3645: Agile Methodology
(Previously MIS3645)
4 credit advanced liberal arts

**Students who took this as MIS3645 cannot take this course**

Traditional methods for software development have failed in the current age. Software development today requires managing the development in the midst of unpredictable changes forcing development teams to be flexible, responsive, and non-sequential. This course is designed to provide students with a comprehensive understanding of the agile methodology. The course will introduce students to the different components the agile methodology starting with building a product backlog, tracking project progress, sprint planning, scrum and sprint execution, and ending with sprint retrospectives and backlog refinement In the process, the course emphasizes key scrum concepts such as the importance of empirical feedback, self-management of teams, as well as the need to deliver a high-quality product in each short iteration. While the course covers the methodology for building software (what to do to build), it will provide a brief overview of design-thinking (how to think about software), as well as overlap with project management (how to manage the process).

Prerequisites: SME2012

4 credits



OIM3690 Web Technologies
Advanced Liberal Arts Elective
4 credits

**Students who took this course as MIS3690 cannot register for this course**

OIM3690 introduces students to web site development. Students will learn general design and programming skills that are needed for web site development. Students will explore languages and tools of the world wide web (WWW), including the hyper-text markup (HTML), cascading style sheet (CSS), and JavaScript languages. Some related design concepts are also discussed, in addition to aspects concerning design methodology and project management. As part of the course requirements, each student will publish a website to a hosting service, which charges a hosting service and domain registration fee of $20-30. (Students will be responsible to pay this fee separate from the tuition charges during the term.) The various tools may include FrontPage, text editors, and graphics design editors. This course emphasizes hands-on computer skill development in a computer lab setting.

Prerequisite: SME2012

This course is typically offered in the following semesters: Fall, Spring and Summer

4 credits



OIM4520: Innovation Dynamics & Disruption
2 advanced management credits

IBM was the largest firm in the mainframe computer industry. However, a startup called Digital Equipment Corporation (DEC) came and displaced IBM in the next generation of products called mini-computers. Then another startup called Apple created an entirely new personal computer industry. IBM was fast becoming obsolete. Yet, IBM avoided being disrupted by also entering the PC industry in 1981 and then dominating it. However, by the early 1990s, many more startups and large enterprises Compaq, Dell, HP, and others had entered the PC industry with lower prices and more profitable business models. In 1993, IBM posted the then-biggest loss in the history of corporate America $8 billion. CEO Lou Gerstner made the brave decision to abandon the core of its B2C business model building and selling low-margin PCs, computer chips, printers and other hardware. IBM's new focus would be to get back to its historic roots and its core B2B providing IT expertise and computing services. Today, IBM is leading the Artificial Intelligence, Machine Learning and Quantum Computing future.

The game between Big, Medium and Small enterprises is never ending and the dynamics of competition and innovation changes the world that we live in. This course focuses on: How startups are able to disrupt incumbent large enterprises through innovation and fewer resources? How can startups use crises as a fertile time to disrupt the large enterprises? What classic mistakes do incumbent large enterprises make to allow disruption to happen? How can large enterprises avoid disruption? How can large enterprises reinvent themselves out of a crisis? How can medium sized enterprises survive when they are sandwiched between large enterprises with a lot of resources and nimble startups? How do Entrepreneurs and Entrepreneurial Leaders navigate uncertainty? How do Entrepreneurs and Entrepreneurial Leaders jump-start growth?

Prerequisites: None

2 credits



The sophomore management experience MAC and TOM module (SME) integrates two subject streams: Technology and Operations Management (3 credits) and Managerial Accounting (3 credits). This module focuses on the internal organization and processes required for entrepreneurial leaders and managers to successfully test and execute business strategies. To be effective, entrepreneurs and managers must design operations, model the expected performance of operational designs, make decisions that strategically manage costs, and take actions that achieve desired results in an ethical manner. The two streams in this module will help build the skills you need to become ethical entrepreneurial leaders and managers. You will experience how the design of operations impacts measured performance, and how modeling expected results before action is taken leads to improved operational decisions. SME will also provide learning experiences that demonstrate the interconnections between the streams. SME2002 Managing Operations 3 credit intermediate management Managing operations is vital to every type of organization, for it is only through effective and efficient utilization of resources that an organization can be successful in the long run. This is especially true today, when we see that significant competitive advantages accrue to those firms that manage their operations effectively. We define operations in the broadest sense, not confining the focus within a set of walls but defining the scope to the thoughts and activities necessary to supply goods and services from their conception to their consumption. This course introduces you to the operational challenges that entrepreneurs and managers face and provides a set of tools to aid you in designing, evaluating and managing business processes to meet your organization's objectives. Throughout the semester we will explore interconnections between operational actions and management accounting analyses.

3 credits



SME2012 Managing Information Technology and Systems
3 credit intermediate management

Description: Managing Information Technology and Systems (MITS), part of the second year management curriculum, is designed to introduce students to the foundational concepts in Information Technology and Systems (ITS) and their application in managing innovation, ITS infrastructure, and organizational partners (suppliers/customers) in the context of a medium/large business. The course will integrate primarily with Marketing and Operations using common/linked cases and joint exercises. The pre-requisites for the course is FME (Foundation of Management and Entrepreneurship).

Prerequisite: FME1000

3 credits



4 credits



0 credits