David Sands

Adjunct Lecturer

Academic Division: TOIM


After serving 20 years as Executive Vice President and Principal to one of the nation's largest financial services Business Process Outsourcing firms (750+ employees servicing Fortune 50 clientele), David founded A.R.I. Quality Consulting to bring project management and operational/quality management best practices to small-medium sized organizations. David’s career in industry and consulting has focused on instituting quality management/mistake-proofing controls often utilized in manufacturing, within service-based operational environments. This has included development of an ISO 9001 quality management system and registration, as well as establishing audit-proof controls and procedures to comply with stringent regulatory and data security compliance audits. As a former financial services industry spokesperson, David has performed extensive lobbying efforts at both the local and national levels. This included visits with Representatives of US Congress, Massachusetts and Connecticut Divisions of Banks, Massachusetts Legislature, and Massachusetts Attorney General’s Office. David serves on the Operations & Information Management Advisory Board for the Isenberg School of Management, UMASS Amherst. David also serves on the Board Compliance and Risk Management Committee of a large Boston-area nonprofit to leverage his data security and regulatory compliance background.

Academic Degrees

  • MBA, Babson College
  • BBA, University of Massachusetts, Amherst

Academic Interests

Project Management, Operations Management, Quality Management.


  • PRINCE2 Agile Practitioner
    Axelos (2018)
  • Project Management Professional (PMP)
    Project Management Institute (2017)