Ganesan Shankaranarayanan

Associate Professor

Academic Division: TOIM
781-239-4470

Bio

G. Shankaranarayanan (Shankar) obtained his Ph.D. in Management Information Systems from The University of Arizona, Eller School of Management. His research interests cover three primary areas: (1) Modeling and managing data and metadata in information systems, (2) Managing data quality for decision support, and (3) economic perspectives in data management. His research has appeared in journals including Journal of Data Management, Decision Support Systems, Communications of the ACM, Communications of the AIS, Journal of Information Technology Management, Journal of Computer Information Systems, International Journal of Information Quality, and IEEE Transactions on Knowledge and Data Engineering. His research has won the best paper awards at the International Conference on Information Quality (ICIQ) and at the Workshop of Information Technology and Systems (WITS). He serves as the Area Editor of the International Journal of Information Quality and as an Associate Editor of the ACM Journal for Data and Information Quality. Shankar has taught several courses ranging from introductory courses in information systems to advanced courses in data management and systems design. He received the Computer World Laureate honor from the Computer World Honors Program in 2008.

Academic Degrees

  • Ph D, Eller School of Management, The University of Arizona
  • MS, Louisiana State University
  • MS, Louisiana State University
  • ME, Anna University

Academic Interests

Information Technology; Data Management

Awards & Honors

  • 2016 - Dean's Award for Excellence in Undergraduate Teaching, Babson College
  • 2015 - Babson Professor of the Year, Babson College
  • 2011 - Runner-Up - Best Paper of 2010, Journal of Interactive Marketing
  • 2008 - Computer World Honors Laureate Medal, Computer World Honors
  • 2008 - Best Paper Finalist, European Conference on Information Systems (ECIS)
  • 2007 - Best Paper Award, Workshop on Information Technology and Systems (WITS)
  • 2007 - Stuart Madnick Best Paper Award, International Conference on Information Quality (ICIQ)
  • 2002 - Broderick Prize for Excellence in Graduate Teaching, Boston University School of Management
  • 2002 - Broderick Prize for Excellence in Undergraduate Teaching, Boston University School of Management
  • 2002 - Broderick Prize for Service to the Graduate Program, Boston University School of Management

Courses

Degree Courses 2016-2017

  • MIS 7200: GLOBAL CONNECTIONS THROUGH TECH
  • MIS 3615: CREATING TECH-SAVVY ENTREPRENEURS

Degree Courses 2015-2016

Publications

Journal Articles

  • Shankaranarayanan, G., Blake, R. (2017). From Content to Context: Evolution and Growth of Data Quality Research. ACM Journal of Data and Information Quality, 8(2), 27. link
  • Shankaranarayanan, G., Even, A., Berger, P.D. (2015). Optimizing Data Management with Disparities in Data Value. Journal of International Technology and Information Management, 24(3), 25. link
  • Shankaranarayanan, G., Even, A., Berger, P.D. (2015). A decision-analysis approach to optimize marketing information-system configurations under uncertainty. Journal of Marketing Analytics, 3(1), 14-37.
  • Gordon, S.R., Blake, R., Shankaranarayanan, G. (2014). An Agenda for Case-Based Research. Journal of Information Technology Case and Application Research, 16(2), 61-69. link
  • Gordon, S.R., Blake, R.H., Shankaranarayanan, G. (2013). Case-Based Research in Information Systems: Gaps and Trends. Journal of Information Technology Theory and Application (JITTA), 14(2), 47-68. link
  • Joglekar, N.R., Anderson, E.G., Shankaranarayanan, G. (2013). Accuracy of Aggregate Data in Distributed Project Settings: Model, Analysis and Implications. ACM Journal of Data and Information Quality, 4(3)
  • Su, Y., Shankaranarayanan, G., Talburt, J. (2013). A Process-oriented Methodology for the Assessment of Medical Information Quality in Chinese Hospitals. Advances in Information Sciences and Services, 5(3), 223-233.
  • Blake, R., Shankaranarayanan, G. (2012). Discovering Data and Information Quality Research Insights Gained through Latent Semantic Analysis. International Journal of Business Intelligence Research, 3(1), 1-16.
  • Shankaranarayanan, G. (2009). A Decision-Analysis Approach for Optimizing Design Alternatives in Information Systems. Advances in Management, 2(10), 31-37.
  • Watts, S., Shankaranarayanan, G., Even, A. (2009). Data Quality Assessment in Context: A Cognitive Perspective. Decision Support Systems, 48, 202-211.
  • Shankaranarayanan, G., Even, A. (in press). Utility Cost Perspectives in Managing Data Quality. Journal of Computer Information Systems
  • Even, A., Shankaranarayanan, G., (in press). Dual Assessment of Data Quality in Customer Databases.
  • Gaynor, M., Shankaranarayanan, G. (2008). Implications of Sensors and Sensor-Networks for Data Quality Management. International Journal of Information Quality, 2(1), 75-93.
  • Shankaranarayanan, G., Iyer, B.R. (2008). Managing Knowledge for Decision Support in the Digital Enterprise. Effective Executive, XI(6), 30-36.
  • Shankaranarayanan, G., Even, A. (2008). Synergistic Benefits of Dual Assessment of Data Quality. Journal of the Institute of Scientific and Technical Information for Cooperation, 1(4)
  • Gaynor, M., Myung, D., Hashmi, N., Shankaranarayanan, G., Moulton, S. (2007). An Intelligent Pre-Hospital Patient Care System. International Journal of Electronic Healthcare, 3(1), 107-122.
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2007). Economics Driven Data Management: An Application to the Design of Tabular Datasets. IEEE Transactions on Data and Knowledge Engineering, 19(6), 818-831.
  • Cai, Y., Shankaranarayanan, G. (2007). Managing Data Quality in Interorganizational Data Newtorks. International Journal of Information Quality, 1(3), 254-271.
  • Even, A., Shankaranarayanan, G. (2007). Utility Driven Assessment of Data Quality. The DATA BASE for Advances in Information System, 38(2), 75-93.
  • Even, A., Shankaranarayanan, G. (2007). Utility Driven Configuration of Data Quality in Data Repositories. International Journal of Information Quality, 1(1), 22-40.

Articles

  • Gordon, S.R., Shankaranarayanan, G. (2015, November) Assessing and managing the quality of big data. Babson Insight: Babson College. link

Book Chapters

  • Grewal, D., Roggeveen, A.L., Shankaranarayanan, G. (2015). Marketing and ITS Integration - Developing the Next Generation Managers. In Crittenden, V., Esper, K., Karst, N. and Slegers, R. (Ed.), Bingley: Emerald Group Publishing
  • Blake, R., Gordon, S.R., Shankaranarayanan, G. (2012). The Role of Case Based Research in Information Technology and Systems. In Pedro Isaias and Miguel Baptista Nunes (Ed.), Information Systems Research and Exploring Social Artifacts: Approaches and Methodologies. Hershey, PA: IGI Global

Conference Proceedings

  • Mancha, R., Shankaranarayanan, G. (2017). Educating an Innovative Workforce for the Digital Economy. Atlanta, Georgia, United States
  • Shankaranarayanan, G., Zhu, B. (2016). SPIDEQ: A Prototype for Decision Making with Quality Metadata. Managing DQ Metadata for Decision Support, Boston, Massachusetts, USA
  • Shankaranarayanan, G., Blake, R. (2015). Data and Information Quality: Evolving Themes and Research Trends. Atlanta, Georgia, United States
  • Shankaranarayanan, G., Zhu, B. (2014). Ensuring Positive Impact of DQ Metadata: Implications for Decision Support. Proceedings of the Twentieth Americas Conference on Information Systems (AMCIS 2014), Atlanta, Georgia, USA
  • Shankaranarayanan, G., Zhu, B. (2012). Data Quality Metadata and Decision Making. proceedings of the 45th Hawaii International Conference on System Sciences (HICSS-45),
  • Shankaranarayanan, G., Joglekar, N., Anderson, E.G. (2012). Improving Data Accuracy in Inter-Organizational Data Exchange. Proceedings of the 5th International Conference on Information for Cooperation (COINFO 2012),
  • Shankaranarayanan, G., Iyer, B.R., Stoddard, D.B. (2012). Quality of Social Media Data and Implications of Social Media for Data Quality. Proceedings of the 17th International Conference on Information Quality (ICIQ – 2012),

Others

  • Shankaranarayanan, G., Even, A. (2009). Measuring Data Quality in Context: Idea Group
  • Shankaranarayanan, G., Zhu, B., Cai, Y. (2009). DQ Metadata for Decision Making: Pitfalls and Possibilities
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2009). Inequality in Utility of Customer Data. Las Vegas, Nevada
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2009). Tradeoffs in Managing the Quality of Marketing Data. San Francisco, California
  • Shankaranarayanan, G., Zhu, B., Cai, Y. (2009). Visualizing Data Quality Metadata for Decision Support. San Francisco, California
  • Shankaranarayanan, G., Even, A. (in press). Utility Cost Perspectives in Managing Data Quality: International Association for Computer Information Systems
  • Even, A., Shankaranarayanan, G., , (in press). Dual Assessment of Data Quality in Customer Databases: The Association of Computing Machinery (ACM)
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2008). The Impact of Utility-Cost Tradeoffs on the Design of Data Management Environments: Idea Group
  • Even, A., Shankaranarayanan, G. (2008). Comparative Analysis of Data Quality and Utility Inequality Assessments. Galway
  • Shankaranarayanan, G., Zhu, B., Cai, Y. (2008). Decision Support with Data Quality Metadata. Boston, Massachusetts
  • Even, A., Shankaranarayanan, G. (2008). Impartial versus Utility-driven Assessments of Data Quality: Methodology, Insights, and Implications for CRM
  • Shankaranarayanan, G. (2008). Managing Data Quality and Time Span Coverage for CRM. Las Vegas, Nevada
  • Even, A., Shankaranarayanan, G. (2007). Differentiating between Impartial and Utility-Driven Quality Assessments in Large Datasets. Boston, Massachusetts
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2007). Economics Driven Design of a Data Warehouse. Claremont, California
  • Even, A., Shankaranarayanan, G., Berger, P.D. (2007). Inequality in the Utility of Data and its Implications for Data Management. Montreal
  • Zhu, B., Shankaranarayanan, G., Cai, Y. (2007). Integrating Data Quality Data into Decision Making Process: An Information Visualization Approach. Beijing

Presentations

  • DIGITAL BRAND STRATEGY PROJECT
    Gilleran, R., Shankaranarayanan, G., Stoddard, D. DIGITAL BRAND STRATEGY PROJECT AMCIS, Boston, MA (2017)
  • Educating an Innovative Workforce for the Digital Economy
    Mancha, R., Shankaranarayanan, G. Educating an Innovative Workforce for the Digital Economy Americas Conference on Information Systems, Boston, MA (2017)
  • Trends and Patterns in Data Quality Research
    Shankaranarayanan, G. Trends and Patterns in Data Quality Research BFRF Talk, Babson College, Wellesley, MA (2016)
  • Technology and Social Enterpreneurship
    Shankaranarayanan, G. Technology and Social Enterpreneurship Entrepreneurship Day, Newton, MA (2016)
  • Future of Data Management - Challenges for Analytics
    Shankaranarayanan, G. Future of Data Management - Challenges for Analytics Analytics Leadership Consortium, Boston, MA (2016)
  • Data and Information Quality: Evolving Themes and Research Trends
    Shankaranarayanan, G. Data and Information Quality: Evolving Themes and Research Trends Americas Conference on Information Systems, Puerto Rico (2015)
  • Big Data and Data Quality
    Shankaranarayanan, G. Big Data and Data Quality Chapter Meeting, MIT (2015)
  • Ensuring Positive Impact of DQ Metadata: Implications for Decision Support
    Shankaranarayanan, G., Zhu, B. Ensuring Positive Impact of DQ Metadata: Implications for Decision Support 20th Americas Conference on Information Systems, Savannah, GA (2014)
  • Justifying the Role of DQ Metadata for Decision Support
    Shankaranarayanan, G., Zhu, B. Justifying the Role of DQ Metadata for Decision Support Babson Faculty Research Fund, Wellesley, MA (2014)
  • Improving Data Accuracy in Inter-Organizational Data Exchange
    Shankaranarayanan, G., Joglekar, N., Anderson, E. Improving Data Accuracy in Inter-Organizational Data Exchange 5th International Conference on Information for Cooperation (COINFO), Nanjing, China (2012)
  • Quality of Social Media Data and Implications of Social Media for Data Quality
    Shankaranarayanan, G., Iyer, B., Stoddard, D. Quality of Social Media Data and Implications of Social Media for Data Quality The 17th International Conference on Information Quality (ICIQ 2012), Paris, France (2012)
  • Data Quality Metadata and Decision Making
    Shankaranarayanan, G., Zhu, B. Data Quality Metadata and Decision Making 45th Hawaii International Conference on System Sciences (HICSS-45), Maui, HI (2012)
  • Social Media and Data Quality
    Shankaranarayanan, G. Social Media and Data Quality 6th International Symposium on the Cooperation and Promotion of Information Resourcesin Science and Technology (COINFO 2011), Hangzhou, China (2011)
  • Research in Data Quality: Future Research Directions
    Shankaranarayanan, G. Research in Data Quality: Future Research Directions 5th Interantional Symposium on the Cooperation and Promotion of Information Resources in Science and Technology (COINFO 2010), Beijing, China (2010)
  • Understanding the Synergistic Benefits of Data Quality Assessment Methods
    Shankaranarayanan, G., Even, A. Understanding the Synergistic Benefits of Data Quality Assessment Methods 3rd International Symposium on the Cooperation and Promotion of Information Resources in Science and Technology (COINFO 2008), Beijing, China (2008)
  • Implementing Data Quality for CRM – Trends and Directions
    Shankaranarayanan, G. Implementing Data Quality for CRM – Trends and Directions 2nd Brazilian Conference Data Quality and Relationship Marketing, Sao Paulo, Brazil (2008)
  • Real-Option Design Strategies: Implications for the Design of a Data Warehouse
    Even, A., Shankaranarayanan, G., Berger, P. Real-Option Design Strategies: Implications for the Design of a Data Warehouse INFORMS Annual Meeting, Seattle, Washington, U. S. A. (2007)
  • IPMAP: Current State and Perspectives
    Shankaranarayanan, G., Wang, R. IPMAP: Current State and Perspectives International Conference on Information Quality, Boston, Massachusetts, U. S. A. (2007)
  • Foundations of Data Quality Management and its Application for Customer Relationship Management
    Shankaranarayanan, G., Even, A. Foundations of Data Quality Management and its Application for Customer Relationship Management 1st Conference on Data Quality and Relationship Marketing , Sao Paulo, Brazil (2007)
  • Managing Data Quality for CRM – From Concepts to Economics
    Shankaranarayanan, G., Even, A. Managing Data Quality for CRM – From Concepts to Economics Guest Lecture, Sao Paulo, Brazil (2007)
  • Total Data Quality Management
    Shankaranarayanan, G., Even, A. Total Data Quality Management Guest Speaker Series, Piracicaba, Brazil (2007)
  • Designing Data-Driven Information Products and Systems
    Shankaranarayanan, G., Even, A. Designing Data-Driven Information Products and Systems Combined conference of The Data Management Association (DAMA) and the Wilshire Metadata, Boston, Massachusetts, U. S. A. (2007)