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Steven Gordon

Professor

Academic Division: TOIM
781-239-4571

Bio

Dr. Gordon’s current research interests relate to the role of information systems in supporting corporate innovation and in fostering social movements. He has been published widely in the academic press and is the editor of three text books and two research anthologies. He serves on the Advisory Boards of the International Journal of e-Politics and the Journal of Information Technology Case and Application Research, where he was previously Editor-in-Chief. Before arriving at Babson, Dr. Gordon founded and served as president of Beta Principles, Inc., a developer and marketer of accounting software and reseller of computer hardware. He has also consulted to the airline industry at Simat, Helliesen & Eichner, Inc (now SH&E). He holds a Ph.D. in Transportation Systems from the Massachusetts Institute of Technology.​

Academic Degrees

  • Ph D, Massachusetts Institute of Technology (M.I.T.)
  • MS, Massachusetts Institute of Technology
  • BS, Massachusetts Institute of Technology
  • BS, Massachusetts Institute of Technology

Academic Interests

Information Technology Support for Innovation; Computer and Information Security; Case-Based Research

Awards & Honors

  • 2005 - The Role of Information Technology in Managing the Innovation Process, Babson Board of Research
  • 1994 - James Perry Term Chair

Courses

Degree Courses 2016-2017
  • MIS 2645: MODELING WITH EXCEL
  • MIS 3690: WEB TECHNOLOGIES
Degree Courses 2015-2016
  • MIS 3620: COMPUTER AND NETWORK SECURITY
  • SME 2012: MANAGING INFORMATION TECH AND SYSTEMS
  • MIS 3640: PROBLEM SOLVING & SOFTWARE DESIGN

Publications

Journal Articles

  • Gordon, S.R., Blake, R., Shankaranarayanan, G. (2014). An Agenda for Case-Based Research. Journal of Information Technology Case and Application Research, 16(2), 61-69. link
  • Gordon, S.R., Blake, R.H., Shankaranarayanan, G. (2013). Case-Based Research in Information Systems: Gaps and Trends. Journal of Information Technology Theory and Application (JITTA), 14(2), 47-68. link
  • Gordon, S.R., Tarafdar, M., Cook, R., Maksimoski, R., Rogowitz, B. (2008). Improving the Front End of Innovation with Information Technology. Research Technology Management, 51(3), 50-58.
  • Gordon, S.R. (2008). The Case for Case-Based Research. Journal of Information Technology Case and Application Research, 10(1), 1-6.
  • Gordon, S.R., Tarafdar, M. (2007). How Do a Company's Information Technology Competences Influence Its Ability to Innovate?. Journal of Enterprise Information Management, Vol. 20(No. 3), 271-290.
  • Gordon, S.R., Tarafdar, M. (2007). Understanding the Influence of Information Systems Competencies on Process Innovation: A Resource-Based View. Journal of Strategic Information Systems, 16(4), 353-392.
  • Mulligan, P., Gordon, S.R. (2003). Restructuring in Financial Services: A Transaction Cost Perspective. e-Service Journal, 3(1)
  • Gordon, S.R., Mulligan, P. (2003). Restructuring in Financial Services: A Transaction Cost Perspective. e-Service Journal

Books

  • Gordon, S.R., Gordon, J.R. (2004). Information Systems: A Management Approach: Wiley
  • Gordon, S.R., Smith, L.M., Smith, K. (2003). Essentials of Accounting Information Systems: Leyh Publishing

Articles

  • Gordon, S.R., Shankaranarayanan, G. (2015, November) Assessing and managing the quality of big data. Babson Insight: Babson College. link

Book Chapters

  • Gordon, S.R. (2015). Experimenting with a flipped classroom. In Victoria L. Crittenden, Kathryn Esper, Nathanial Karst, and Rosa Slegers (Ed.), Evolving Entrepreneurial Education: Innovation in the Babson Classroom.: Emerald Group Publishing
  • Gordon, S.R. (2015). The editor is often a coach. In Liebowitz, Jay (Ed.), A Guide to Publishing for Academics.: Taylor & Francis LLC
  • Blake, R., Gordon, S.R., Shankaranarayanan, G. (2012). The Role of Case Based Research in Information Technology and Systems. In Pedro Isaias and Miguel Baptista Nunes (Ed.), Information Systems Research and Exploring Social Artifacts: Approaches and Methodologies. Hershey, PA: IGI Global
  • Gordon, S.R., Tarafdar, M. (2007). How Portals Support Innovation. In Arthur Tatnall (Ed.), Encyclopaedia of Portal Technology and Applications.: Idea Group Publishing
  • Gordon, S.R., Mulligan, P. (2005). An Infocratic Perspective on the Future Delivery of Personal Financial Services.Encyclopedia of Information Science and Technology.: Idea Group Publishing
  • Gordon, S.R., Mulligan, P. (2004). The Impact of Information Technology on Customer and Supplier Relationships in the Financial Services.Information Technology and e-Business in the Financial Services.: Ivy League Publishing
  • Gordon, S.R., Mulligan, P. (2003). The Coming Infocracy: New Organizational Forms for the Delivery of Personal Financial Services.Computing Information Technology: The Human Side.: Idea Group Publishing
  • Mulligan, P., Gordon, S.R. (2003). The Coming Infocracy: New Organizational Forms for the Delivery of Personal Financial Services. In Steven R. Gordon (Ed.), Computing Information Technology: The Human Side.

Working Papers

  • Gordon, S.R. (2015). Fostering Social Movements with Social Media. link

Reports

  • Gordon, S.R., Dotan, H., Parise, S.A., Volpe, E. (2012). Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement and Organizational Knowledge

Others

  • Gordon, S.R., Dotan, H., Parise, S.A., Volpe, E. (2013). Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge?
  • Mulligan, P., Gordon, S.R. (2004). An Infocratic Perspective on the Future Delivery of Personal Financial Services

Presentations

  • Panel discussion
    Gordon, S., Drollette, D., Dietrich, D., Weissman, J. Panel discussion BIG Business: The Influence of Data & Analytics on Consumers and Companies, Wellesley, MA (2014)
  • Flipping the Classroom - Faculty portal video
    Gilleran, R., Gordon, S. Flipping the Classroom - Faculty portal video , Wellesley, MA (2013)
  • Flipping the Classroom - Faculty retreat presentation
    Gilleran, R., Gordon, S. Flipping the Classroom - Faculty retreat presentation , Wellesley, MA (2013)
  • Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge
    Gordon, S. Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge Babson Faculty Research Chat, Phoenix, AZ (2012)
  • Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge?
    Gordon, S., Dotan, H., Parise, S., Volpe, E. Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge? CIST 2012, Phoenix, AZ (2012)
  • Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge
    Gordon, S. Does Organizational Support of Social Media Affect Worker Satisfaction, Involvement, and Organizational Knowledge Conference on Information Systems and Technology, Phoenix, AZ (2012)
  • Trends and Gaps in teh Use of Cse-Based Research in Information Systems and Technology Research
    Gordon, S. Trends and Gaps in teh Use of Cse-Based Research in Information Systems and Technology Research BFRF Lunch Series, Babson College, Babson Park, MA (2011)
  • Does Social Network System Use Affect Work Outcomes Through the Development and Strengthening of Workplace Friendships?
    Gordon, S. Does Social Network System Use Affect Work Outcomes Through the Development and Strengthening of Workplace Friendships? TOIM Brown Bag Seminar, Babson College, Babson Park, MA (2011)
  • The Role of Case Based Research in Information Technology Systems
    Gordon, S. The Role of Case Based Research in Information Technology Systems IADIS International Workshop on Information Systems Reaerch Trends, Approaches and Methodologies, Rome, Italy (2011)
  • How Can Social Media and Web 2.0 Technologies Abet Innovation?
    Gordon, S. How Can Social Media and Web 2.0 Technologies Abet Innovation? BFRF Lunch Series, Babson College, Babson Park, MA (2011)
  • Understanding Employee Use of Web 2.0 Tools for Front End of Innovation Activities
    Gordon, S. Understanding Employee Use of Web 2.0 Tools for Front End of Innovation Activities DIGIT 2010(2010)
  • A Comparative Analysis of Evolving Service Organization Structures
    Gordon, S., Mulligan, P. A Comparative Analysis of Evolving Service Organization Structures POMS 2008, La Jolla, CA (2008)
  • A Comparative Analysis of Evolving Service Organization Structures
    Mulligan, P., Gordon, S. A Comparative Analysis of Evolving Service Organization Structures Production and Operations Management Society’s 2008 national conference, Undisclosed (2008)
  • Understanding How Information Technology Facilitates the ‘Front End’ of the Innovation Process
    Gordon, S., Tarafdar, M. Understanding How Information Technology Facilitates the ‘Front End’ of the Innovation Process Organizations and Society in Information Systems (OASIS) 2007 Workshop,, Montreal, Canada (2007)
  • Improving the Front End of Innovation with Information Technology
    Gordon, S. Improving the Front End of Innovation with Information Technology Undisclosed, UMass Dartmouth (2007)
  • Improving the Front End of Innovation with Information Technology
    Gordon, S. Improving the Front End of Innovation with Information Technology Babson Faculty Research Chat, Wellesley, MA (2007)
  • Understanding How Information Technology Facilitates Organizational Innovation
    Gordon, S., Tarafdar, M. Understanding How Information Technology Facilitates Organizational Innovation Organizations and Society in Information Systems (OASIS) 2006 Workshop, Milwaukee, Wisconsin (2006)
  • IT and Innovation
    Gordon, S. IT and Innovation Undisclosed, Undisclosed (2006)
  • How Information Technology Capabilities Influence Organizational Innovation: Exploratory Findings From Two Case Studies
    Gordon, S., Tarafdar, M. How Information Technology Capabilities Influence Organizational Innovation: Exploratory Findings From Two Case Studies ECIS 2005, Undisclosed (2005)
  • How IT Makes Organizations More Innovative: The Influence of IT Capabilities on Organizational Innovation
    Gordon, S., Tarafdar, M. How IT Makes Organizations More Innovative: The Influence of IT Capabilities on Organizational Innovation AMCIS-2004, Undisclosed (2004)