A former practicing attorney, Melissa teaches negotiation in Babson’s graduate and undergraduate programs and serves as campus-wide director of learning assessment. She has also taught negotiation courses at Harvard University and Simmons College. Recent professional activities include co-chairing international negotiation pedagogy conferences at Harvard Law School and ESSEC Business School (France); serving as a Visiting Academic Leader at Tecnológico de Monterrey, Mexico; facilitating negotiation and mediation curriculum development efforts at Balkan-region universities; and delivering a keynote and workshop at a mediation conference in Moscow, Russia. Melissa is an associate editor of Negotiation Journal and has published a number of articles and book chapters on negotiation.
From 2001-2009, Melissa served as the Director of Curriculum Development at the Program on Negotiation at Harvard Law School (PON). Melissa originally studied negotiation at Harvard Law School with Getting to YES co-authors Roger Fisher and Bruce Patton and was trained as a mediator through the Harvard Mediation Program. She has mediated dozens of legal and commercial disputes.
Prior to her academic career, Melissa practiced law at private firms in San Francisco and Silicon Valley, focusing on commercial litigation, intellectual property counseling, and dispute resolution, with clients ranging from start-ups to Fortune 500 companies. As an independent consultant, Melissa has taught negotiation theory and skills to thousands of students and clients from around the world, including Fidelity Investments, General Electric, International Finance Corporation, Bank of Norway, MARS Inc., Red Cross, Boston College, University of Texas, Massachusetts Continuing Legal Education, and numerous public school districts.
Other areas of expertise include: Commercial Negotiations, Legal Negotiations, Negotiation Pedagogy, Curriculum Design and Learning Assessment.
Alternative Dispute Resolution; Negotiations