Because your meeting experience is as important to us as it is to you, we don’t just provide customer service—we provide platinum-level service.

This means that our charge is to flawlessly execute all of the finest details regarding your meeting and stay with us.

Key Elements of Platinum Service:

  • Personalized and Attentive Service
  • Anticipating Needs
  • Effective Problem Solving
  • Unconditional Guarantee

Because it makes a difference, we put our staff through rigorous training and empower them to make decisions that will improve your meetingdining, or accommodations experience.

From interactions with our dedicated conference planners to our dining and reception staff and more, we want your experiences with us to be consistently excellent. We strive to make each engagement with us spectacular. 

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