Thomas Davenport

  • Professor
  • President's Distinguished Professor of Information Technology & Management
Academic Division: TOIM
781-239-4485

Bio

Tom Davenport is the Presidents Distinguished Professor of Information Technology and Management at Babson College, cofounder of the International Institute for Analytics, Fellow at the MIT Initiative on the Digital Economy, and Senior Advisor to Deloitte Analytics. He teaches analytics/big data in executive programs at Babson, Harvard Business School and School of Public Health, and MIT Sloan School.

Davenport pioneered the concept of competing on analytics with his best-selling 2006 Harvard Business Review article and 2007 book. His most recent book (with Julia Kirby) is Only Humans Need Apply: Winners and Losers in the Age of Smart Machines. He wrote or edited seventeen other books and over 100 articles for Harvard Business Review, Sloan Management Review, The Financial Times, and many other publications. He is a regular contributor to the Wall Street Journal. He has been named one of the top 25 consultants by Consulting News, one of the 100 most influential people in the IT industry by Ziff-Davis, and one of the worlds top fifty business school professors by Fortune magazine.

Academic Degrees

  • Ph D, Harvard University
  • MA, Harvard University
  • BA, Trinity University

Awards & Honors

  • 2017 — Top Ten Big Data, Data Science Influencers on LinkedIn, KD Nuggets
  • 2016 — #1 Voice for 2016 in Education, LinkedIn
  • 2016 — Babson Faculty Scholarship Award, Babson College
  • 2016 — Ten "Must Reads" for 2017, Harvard Business Review
  • 2015 — "Highly Commended Award", Emerald Literati Network
  • 2013 — Top 50 business school professors in the world, Poets & Quants/Fortune magazine
  • 2007 — Named one of the 100 most influential people in the information technology industry , editors of several Ziff-Davis publications
  • 2005 — Named one of top 3 business/technology analysts in the world, Optimize magazine
  • 2004 — Best paper awards for Business Process Management Journal and Journal of Enterprise Information Management,
  • 2004 — Named one of the top 25 consultants in the world , Consulting magazine
  • 2001 — Attention Economy named one of 30 best business books of the year,
  • 2001 — Invited to attend Fortune Magazines Brainstorm 2001: The Smartest People We Know conference in Aspen,
  • 2001 — Named one of 25 E-Business Gurus, Darwin magazine
  • 2000 — Named one of 10 Masters of the New Economy", CIO magazine
  • 1996 — Board of Judges, McKinsey Prize (best article), Harvard Business Review
  • 1995 — Invited to give State of the Art video presentation for Australian Association for Computing Machinery,
  • 1995 — Judge, Arthur D. Little Process Management Award,
  • 1994 — Judge, CIO 100 (best 100 firms in IT management),
  • 1993 — Commencement address, Boston University M.S. in Management Information Systems
  • 1993 — Ernst & Youngs first Value Creation Award , Ernst & Young
  • 1993 — Process Innovation voted one of 10 best business books of 1993, Library Journal
  • 1992 — Outstanding Harvard Dissertations , Harvard
  • 1990 — Richard Beckhard Award , Sloan Management Review
  • 1980 — Post-Doctoral Fellowship, National Institute of Mental Health
  • 1980 — Post-Doctoral Fellowship,, National Institute of Mental Health
  • 1976 — Graduate Fellowship, National Science Foundation
  • 1976 — Phi Beta Kappa, Blue Key, Trinity University
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Courses

  • Degree Courses 2018

    • MIS 7545 BL COGNITIVE TECHNOLOGIES
    • MBA 7545 SF ANALYTICAL MANAGERS AND ORGANIZATION
  • Degree Courses 2017

    • MIS 7545 COGNITIVE TECHNOLOGIES
    • MBA 7509 DECISIONS

Publications

Articles - Regular column in journal or newspaper

  • Davenport, T.H. (2018). Five online columns in Forbes. Forbes magazine. link
  • Davenport, T.H. (2017). "When Jobs Become Commodities": MIT Sloan Management Review. Page: 2. link
  • Davenport, T.H. (2016). Five articles/posts in online Fortune: Five online articles in Fortune Magazine. Fortune Magazine/Time Warner. link
  • Davenport, T.H. (2016). Seven digital articles in Harvard Business Review: Harvard Business Review. Harvard Business Publishing. link
  • Davenport, T.H. (2016). Two posts per month in Data Informed--17 in 2016: Data Informed website. Wellesley Information Services. link
  • Davenport, T.H. (2015). Lessons from the cognitive front lines: early adopters of IBM's Watson. The Wall Street Journal. link
  • Davenport, T., Iyer, B.R. (2015). Bringing Outsourcing back -- to Machines,. Bala Iyer. link

Book

  • Davenport, T.H. (2018). The Cognitive Corporation. MIT Press.
  • Davenport, T.H., Harris, J.G. (2017). Competing on Analytics, Revised and Updated. Page: 320. Harvard Business Review Press.
  • Davenport, T.H., Kirby, J. (2016). Only Humans Need Apply: Winners and Losers in the Age of Smart Machines. Harper Business.
  • Davenport, T.H. (2014). Big Data at Work: Dispelling the Myths, Uncovering the Opportunities. Page: 240. Harvard Business Review Press.
  • Davenport, T.H., Kim, J. (2013). Keeping Up with the Quants: Your Guide to Understanding and Using Analytics. Page: 240. Harvard Business Review Press.
  • Davenport, T.H., Manville, B. (2012). Judgement Calls: Twelve Stories of Big Decisions and the Teams that got them Right. Page: 288. Harvard Business School Publishing Corporation.
  • Davenport, T.H. (2012). Enterprise Analytics: Optimize Performance, Process, and Decisions through Big Data: FT Press Operations Management Series. Issue: 1st, Page: 304. Pearson FT Press.
  • Davenport, T.H., Harris, J., Morison, R. (2010). Analytics at Work: Smarter Decisions, Better Results: Harvard Business Review. Page: 240. Harvard Business Review Press.
  • Davenport, T.H., Harris, J. (2007). Competing on Analytics: The New Science of Winning. Harvard Business School Press.
  • Davenport, T.H., Voelpel , S., Leibold, M. (2006). Strategic Management in the Innovation Economy. Wiley.
  • Davenport, T.H. (2005). Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers. Harvard Business School Press.
  • Davenport, T.H., Prusak, L. (2003). Whats the Big Idea?: Creating and Capitalizing on the Best Management Thinking. Harvard Business School Press.

Journal Article

  • Davenport, T.H., Ronanki, R. (2018). The Real World of Artificial Intelligence. Harvard Business Review. Harvard Business Publishing. link
  • Davenport, T.H., Mahidhar, V. (in press). What's Your AI Strategy?. MIT Sloan Management Review.
  • Davenport, T.H., Glover, W.J. (in press). The Augmentation of Healthcare Decision Making. British Medical Journal (BMJ) Innovations.
  • Davenport, T.H. (2017). To robo or not to robo? The rise of automated financial advice. Journal of Financial Transformation. Issue: 46, Page: 46-53. Henley Business School/Capco Institute. link
  • Davenport, T.H. (2017). The rise of cognitive work (re)design: Applying cognitive tools to knowledge-based work. Deloitte Review . Issue: 21. Deloitte University Press. link
  • Davenport, T.H., DalleMule, L. (2017). "What's Your Data Strategy?". Harvard Business Review. Harvard Business Publishing. link
  • Kokina, J., Davenport, T.H. (2017). The Emergence of Artificial Intelligence: How Automation is Changing Auditing. Journal of Emerging Technologies in Accounting. Vol: 14, Issue: 1, Page: 115-122. American Accounting Association. link
  • Kokina, J., Davenport, T.H. (in press). The emergence of artificial intelligence: How automation is changing auditing. Journal of Emerging Technologies in Accounting. American Accounting Association. link
  • DalleMule, ., DalleMule, L. (in press). A Framework to Build and Run a Data Management Function. Harvard Business Review. Harvard Business Publishing.
  • Davenport, T.H., Phillips, J. (2016). The Future of Marketing Automation. Applied Marketing Analytics. Vol: 2, Issue: 3, Page: 213-224. Henry Stewart Publications LLP. link
  • Davenport, T.H., Kudyba, S.H. (2016). Designing and Developing Analytics-Based Data Products. MIT Sloan Management Review. Vol: 58, Issue: 1, Page: 83-88. MIT. link
  • Davenport, T.H. (2016). Rise of the Strategy Machines. MIT Sloan Management Review. Vol: 58, Issue: 1, Page: 48-49. MIT. link
  • Iyer, B.R., Davenport, T.H. (2016). A New Way for Entrepreneurs to Think About IT. Harvard Business Review. Harvard Business Publishing. link
  • Davenport, T.H., Kirby, J., , . (2016). Just How Smart Are Smart Machines. MIT Sloan Management Review. Vol: 2016, Issue: Spring. link
  • Davenport, T.H., Kirby, J. (2015). Beyond Automation. Harvard Business Review. Harvard Business School Publishing. link
  • Davenport, T.H., Sarma, S. (2014). Setting standards for the Internet of Things. Harvard Business Review. Harvard Business School Publishing. link
  • Davenport, T.H. (2014). How strategists use "big data" to support internal business decisions, discovery and production. Strategy & Leadership. Emerald Insight.
  • Davenport, T.H. (2014). What Businesses Can Learn From Sports Analytics. MIT Sloan Management Review. Massachusetts Institute of Technology. link
  • Davenport, T.H. (2014). Ten kinds of stories to tell with data. Harvard Business Review. link
  • Davenport, T.H. (2013). Analytics 3.0. Harvard Business Review. Vol: December. Harvard Business School Publishing. link
  • Davenport, T.H. (2013). Keep Up with Your Quants. Harvard Business Review. Vol: July-August. Harvard Business School Publishing. link
  • Davenport, T.H., Patil, D.J. (2012). Data Scientist: The Sexist Job of the 21st Century. Harvard Business Review. Harvard Business School Publishing. link
  • Davenport, T.H., Barth, P., Bean, R. (2012). How 'Big Data' is Different . MIT Sloan Management Review. Vol: 54, Issue: 1, Page: 22-24. link
  • Molinksy, A., Davenport, T.H., Iyer, B.R., Davidson, C.N. (2012). Three Skills Every 21st-Century Manager Needs. Harvard Business Review. Vol: 90, Issue: 1, Page: 139-143. Harvard Business School Publishing. link
  • Davenport, T.H. (2011). Helping Organizations Create Better Judgment. Havard Business Review.
  • Davenport, T.H., Snabe, J. (2011). How Fast and Flexible Do You Want Your Information, Really. MIT Sloan Management Review.
  • Davenport, T.H., Lucker, J., DalleMule, L. (2011). Know What Your Customers Want Before They Do. Harvard Business Review.
  • Iyer, B.R., Parise, S.A., Davenport, T.H. (2011). Putting Social Media to Work at Cognizant. Ivey Business Journal. Vol: July/August.
  • Davenport, T.H. (2011). Rethinking Knowledge Work: A Strategic Approach. McKinsey Quarterly. Issue: 1.
  • Davenport, T.H. (2010). Business Intelligence and Organizational Decisions. International Journal of Business Intelligence Research.
  • Davenport, T.H., Harris, J., Shapiro, J. (2010). Competing on Talent Analytics. Harvard Business Review.
  • Davenport, T.H. (2009). How to Design Smart Business Experiments. Harvard Business Review. Issue: Feb.
  • Davenport, T.H. (2009). Make Better Decisions . Harvard Business Review.
  • Davenport, T.H., Iyer, B.R. (2009). Should You Outsource Your Brain?. Harvard Business Review. Issue: Feb.
  • Davenport, T.H., Harris, J. (2009). The Prediction Lovers Handbook. MIT Sloan Management Review. Issue: Winter.
  • Davenport, T.H. (2009). The Rise of Strategic Analytics. Analytics.
  • Davenport, T.H., Harris, J. (2009). What People Want, and How to Predict It. MIT Sloan Management Review. Issue: Winter.
  • Davenport, T.H., Hongsermeier, T.M. (2008). Collaborative Treatment: Guiding and Capturing Decisions at Partners HealthCare. Inside Knowledge.
  • Davenport, T.H., Prusak, L., Strong, B. (2008). Managing Knowledge: One Size Doesnt Fit All. MIT Sloan Management Review/Wall Street Journal.
  • Davenport, T.H., Iyer, B.R. (2008). Reverse Engineering Googles Innovation Machine. Harvard Business Review.
  • Davenport, T.H. (2007). Analytics, Humans and Black Boxes. Business Intelligence Review.
  • Davenport, T.H. (2007). Business Intelligence and the Business Experiment. Business Intelligence Review.
  • Davenport, T.H., Harris , J. (2007). Competing with Multi-Channel Marketing Analytics. Advertising Age. Vol: 78, Issue: 14, Page: 16-17.
  • Davenport, T.H. (2007). Ideas for Better Governing. Ripon Forum.
  • Davenport, T.H., Harris, J. (2007). IT for Analytical Competition. Architecture and Governance. Vol: 3, Issue: 1.
  • Davenport, T.H., Harris, J. (2007). The Dark Side of Customer Analytics. Harvard Business Review.
  • Davenport, T.H. (2006). Competing on Analytics. Harvard Business Review.
  • Davenport, T.H., Prusak, L. (2006). How Much Knowledge Should a Business Give Away?. European Business Forum.
  • Davenport, T.H., Cross, R., Praise, S. (2006). How to Prevent a Knowledge Loss Crisis. MIT Sloan Management Review.
  • Davenport, T.H., Steeley, C.P. (2006). Integrating Business Intelligence and Knowledge Management at Intel. Knowledge Management Review. Vol: 8, Issue: 6, Page: 10-15.
  • Parise, S.A., Cross, R., Davenport, T.H. (2006). Strategies for Preventing a Knowledge-Loss Crisis. MIT Sloan Management Review. Issue: Summer .
  • Davenport, T.H., Harris, J. (2005). Automated Decision-Making Comes of Age. MIT Sloan Management Review. Vol: 46, Issue: 4, Page: 83-89.
  • Davenport, T.H. (2005). The Coming Commoditization of Processes. Harvard Business Review.

Essays - Practitioner book chapter or contribution, new, editorially reviewed

  • Davenport, T.H., Libert, B., Beck, M. (2018). Robo-Advisors Are Coming to Consulting and Corporate Strategy. Harvard Business Review. link
  • Davenport, T.H., Bean, R. (2017). How Machine Learning Is Helping Morgan Stanley Better Understand Client Needs. Harvard Business Review. link
  • Davenport, T.H. (2017). How Analytics Has Changed in the Last Ten Years--And How It's Stayed the Same. Harvard Business Review. link
  • Davenport, T.H., Bean, R. (2017). How P&G and American Express Are Approaching AI. Harvard Business Review. link
  • Davenport, T.H. (2016). 11 Deloitte essays related to analytics, cognitive technology: Eleven essays on analytics and cognitive. Deloitte University Press. link

Book Chapter

  • Davenport, T.H. (2017). The Analytics Team: INFORMS Analytics Body of Knowledge. Page: 33. Wiley. link
  • Davenport, T.H. (2015). An alternative approach to data management: Getting Data Right. O'Reilly Media. link
  • Shapiro, J., Davenport, T.H. (2013). The Rise of Talent Analytics : Positioned: Strategic Workforce Planning That Gets the Right Person in the Right Job. Page: 203-212. AMACOM, a division of American Management Association.
  • Davenport, T.H., Lange, J.E. (2011). Prediction Logic: Analytics for Entrepreneurial Thinking: The New Entrepreneurial Leader: Developing Leaders Who Shape Social and Economic Opportunity. Page: 62-75. Berrett-Koehler Publishers.
  • Davenport, T.H. (2010). Personal Knowledge Management and Knowledge Worker Capabilities: Personal Knowledge Management: Individual, Organisational, and Social Perspectives. Gower.

Essays - Practitioner book chapter or contribution, revised, editorially reviewed

  • Davenport, T.H. (2017). Why Trump Doesn't Tweet About Automation. Harvard Business Review. link

Electronic Products (e.g., software, multimedia)

  • Davenport, T.H. (2016). Managing with Analytics Simulation. Harvard Business School Publishing.

Research Reports

  • Davenport, T.H. (2014). Analytics in Sports: The New Science of Winning. SAS Institute, Inc.. link
  • Davenport, T.H. (2013). At the Big Data Crossroads: turning towards a smarter travel experience. Amadeus IT Group. link
  • Davenport, T.H. (2013). The Rise of Data Discovery. Teradata Corporation. link
  • Davenport, T.H., Dych, J. (2013). Big Data in Big Companies. SAS Institute Inc.. link

Other (please explain)

  • Davenport, T.H., Iyer, B.R. (2013). Move Beyond Enterprise IT to an API Strategy: HBR Blog Network. Vol: August 6. Harvard Business Review.

Cases and Teaching Notes - Refereed cases, published in case journal

  • Davenport, T.H., Iansiti, M., Serels, A. (2013). Managing with Analytics at Procter & Gamble. Page: 20. Harvard Business Publishing.
  • Davenport, T.H. (2013). Recorded Future: Analyzing Internet Ideas about What Comes Next. Page: 11. Harvard Business Publishing.
  • Davenport, T.H., vom Brocke, J., Rosemann, M. (2009). Process Management for Knowledge Works: Business Process Management Handbook.
  • Davenport, T.H., Strong, B., Prusak, L. (2008). Organizational Governance of Knowledge and Learning: Knowledge and Process Management. Vol: 15, Issue: 2.

Working Papers

  • Parise, S.A., Beers, M., Davenport, T.H. (in press). Workspace Design and Networks: Babson College Working Knowledge white paper.

Essays - Academic book chapter or contribution, new, editorially reviewed

  • Davenport, T.H. (2006). Information Technologies for Knowledge Management: Knowledge Creation and Management: New Challenges for Managers. Oxford University Press.
  • Davenport, T.H., Prusak, L. (2004). Knowledge Management in Consulting: The Contemporary Consultant: Handbook of Management Consulting. Thomson Southwestern.

Presentations

  • The Rise of the Digital WorkforceDavenport, T. Digital Workforce Summit, New York (2017)
  • Four Eras of AnalyticsDavenport, T. Harvard Analytics Academy, Harvard University in Cambridge (2017)
  • Analytics and Cognitive Technology in Health CareDavenport, T. IT Leadership in Health Care, Harvard School of Public Health (2017)
  • The Cognitive CorporationDavenport, T. MIT CIO Summit, MIT, Cambridge MA (2017)
  • Analytics and Cognitive Technology in MarketingDavenport, T. Effectiveness Week, London (2016)
  • The Evolution of Customer IntelligenceDavenport, T. Dreamforce, San Francisco (2016)
  • Four Eras of AnalyticsDavenport, T. FICO Advanced Analytics Leadership Forum, Dallas (2016)
  • Artificial Intelligence and StrategyDavenport, T. Practice and Research in Strategic Management, New York (2016)
  • Only Humans Need ApplyDavenport, T. O'Reilly Artificial Intelligence Conference, New York (2016)
  • Four Eras of AnalyticsDavenport, T. Big Data, Better Decisions, Brighter Future, Cork, Ireland (2016)
  • Only Humans Need ApplyDavenport, T. Latin American Entrepreneurship Conference, Santiago, Chile (2016)
  • Beyond Automation: How Humans Can Add Value to Very Smart MachinesDavenport, T. International Conference on Information Systems, Fort Worth, TX (2015)
  • Beyond Automation: How Humans Can Add Value to Very Smart MachinesDavenport, T. ACS Thought Leaders Summit, Sydney (2015)
  • The Future of Human LaborDavenport, T. Drucker Forum, Vienna (2015)
  • Analytics 3.0 and the Future of Big DataDavenport, T. Big Data Summit, Gyeongii, South Korea (2015)
  • Big Data and AnalyticsDavenport, T. An Audience with Tom Davenport, Cork, Ireland (2015)
  • Analytics 3.0 and Decision AutomationDavenport, T. Dreamforce 2015, San Francisco (2015)
  • Analytics and Automation in Accounting--The New AAA?Davenport, T. AAA Annual Meeting, Chicago, IL (2015)
  • Analytics and Big Data in AccountingDavenport, T. Annual Meeting, Chicago (2015)
  • Managing Technological Disruption in Health CareDavenport, T. Cerner CEO Summit, Newport, RI (2015)
  • Analytics in FinanceDavenport, T. Latin American CEO Summit, Dallas (2015)
  • Analytics 3.0 and the Future of Big DataDavenport, T. Big Data Summit, Las Vegas (2015)
  • Analytics 3.0 and the Future of Big DataDavenport, T. Big Data Summit, Jakarta, Indonesia (2015)
  • "Analytics 3.0"Davenport, T. Georgia Tech Business Analytics and Big Data Forum, Atlanta (2015)
  • Automation and the Future of Knowledge WorkDavenport, T. Big Data and the Knowledge Worker: Impacts on Labor and the Economy, Boston (2015)
  • Analytics 3.0 and the Future of Big DataDavenport, T. TDWI Annual Conference, Las Vegas (2015)
  • The Future of Big DataDavenport, T. HSM Management Summit, Sao Paulo, Brazil (2014)
  • The Analytics of ThingsDavenport, T. Internet of Things Global Summit, Washington, DC (2014)
  • Analytics in FinanceDavenport, T. Controller Forum 2014, Stuttgart, Germany (2014)
  • Marketing and Customer AnalyticsDavenport, T. Europe's Customer Festival, London (2014)
  • Big Data in MarketingDavenport, T. Argyros, T. , (2013)
  • Big Data in Big CompaniesDavenport, T. MIT Center for Digital Business Annual Conference, Cambridge, MA (2013)
  • Analytics 3.0Davenport, T. , Cambridge, MA (2013)
  • Analytics 3.0Davenport, T. Deans Lecture, (2013)
  • Big Data in Big Companies: Analytics 3.0Davenport, T. International Institute for Analytics Annual Summit, Chicago, IL (2013)
  • Analytics in Health CareDavenport, T. , Boston, MA (2013)
  • Big DataDavenport, T. MIT CIO Summit, (2013)
  • Research on Big DataDavenport, T. BI Congress III, Orlando, FL (2012)
  • Big Data Analytics at WorkDavenport, T. Marketing Science Institute , Cambridge, MA (2012)
  • Big vs. Small Data Analytics Davenport, T. Berkeley CIO Leadership Program, (2012)
  • Analytics in HealthcareDavenport, T. Harvard School of Public Health, (2012)
  • Big vs. Small Data Analytics Davenport, T. MIT Center for Digital Business, (2012)
  • AnalyticsDavenport, T. SAS Premier Business Leadership Series , Berlin, Hong Kong, and Las Vegas (2011)
  • Organizing Analytics in RetailDavenport, T. International Institute for Analytics Retail Analytics Research Council, Boston, MA (2011)
  • Analytics in Human ResourcesDavenport, T. HR50 Conference, New York, NY (2011)
  • What's Next for AnalyticsDavenport, T. Predictive Analytics World, New York, NY (2011)
  • Business Analytics and Business IntelligenceDavenport, T. Business Intelligence Congress, Brussels, Belgium (2011)
  • Analytical Performance Management and Other Analytical Topics for CFOsDavenport, T. CFO Magazine Performance Management Conference, Dallas, TX (2011)
  • Analytics in Health and Life SciencesDavenport, T. SAS HLS Summit, Cary, NC (2011)
  • Analytics in ManufacturingDavenport, T. Deloitte Manufacturing Summit, Palm Beach, FL (2011)
  • Analytics at WorkDavenport, T. Twin Cities Business Intelligence Association, Minneapolis (2010)
  • Analytics at WorkDavenport, T. INFORMS Practice Conference, Orlando, FL (2010)
  • Analytics in RetailDavenport, T. National Retail Federation, New York, NY (2010)
  • Workspace Design and NetworksParise, S. Beers, M. Davenport, T. Babson College Working Knowledge conference, Wellesley, MA (2007)
  • UndisclosedDavenport, T. Competing on Analytics conference series , 15 cities and 4 countries (2007)
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