What To Do When You’re New: How to Be Comfortable, Confident and Successful in New Situations 


All business and leadership success starts with being new. To get a job you attend networking events and meet recruiters. Once hired, you’re new to your work group, and new again with every promotion, transfer and restructuring. You’re a newcomer every time you meet a new client, attend conferences, or participate in company training programs. In fact, you likely find yourself new to someone or somebody every day. 
But have you ever found yourself uncomfortable and anxious performing these critical newcomer skills? Reluctant to introduce yourself to someone you really would like to meet? Struggled to remember the names of people you’ve just met? Afraid to approach a stranger and ask a question? Worried about starting relationships and “fitting in”? Anxious about performing in new groups? 
This recorded presentation will give an overview of the five key newcomer skills: 
  • Introducing yourself to strangers
  • Remembering names
  • Asking questions
  • Starting new relationships
  • Performing new roles and tasks in front of unfamiliar people 
These are the skills that bring you success in new situations. If you perform these five skills well you make good first impressions, get up to speed quickly, and build the relationships you need to be connected, productive, and successful. 
This recorded presentation also provides a preview into Professor Keith Rollag’s new book What to Do When You’re New: How to Be Comfortable, Confident, and Successful in New Situations

About the Presenter ​

Keith Rollag is an Associate Professor of Management and Chair of the Management Division at Babson College. His teaching focuses on organizational behavior, teamwork and leadership, and his research focuses primarily on newcomer socialization and training, organizational culture, social networks and leadership development. Professor Rollag is a faculty director of Babson Executive Education’s Leadership and Influence program and author of the recently published book, What to Do When You’re New: How to Be Comfortable, Confident, and Successful in New Situations
​​​​ ​​​​​​