Kristen Getchell
- Associate Professor
- The Karani Term Chair
Academic Division: Marketing
Academic Degrees
- Ph D, Indiana University of Pennsylvania
- M.A., Dartmouth College
- BA, University of Connecticut, College of Liberal Arts and Sciences
Academic Interest / Expertise
Business Communication; Storytelling; CompositionAwards & Honors
- 2023 — Outstanding Article of the Year, Business and Professional Communication Quarterly
- 2021 — Dean's Award for Recognition of Excellence in Teaching: Campus-Wide Programs, Babson College
- 2019 — Distinguished Book of the Year, Association of Business Communication
- 2017 — Deans Award for Recognition of Teaching Excellence , Babson College
- 2017 — WPA Research Grant Award, Council of Writing Program Administrators
- 2015 — Excellence in Partnership and Collaboration Award, Curry College
- 2014 — Excellence in Research Collaboration Award , Curry College
- 2011 — Excel Service Award, Greater Pittsburgh Literacy Council
Courses
Degree Courses 2025
- COM 3500 BUSINESS STORYTELLING
- COM 3504 COMMUNICATING IN GLOBAL VIRTUAL TEAMS
- COM 7501 STRATEGIC WRITING FOR MANAGERS
Degree Courses 2024
- COM 3522 BUSINESS WRITING
- COM 7501 STRATEGIC WRITING FOR MANAGERS
- COM 7503 COMMUNICATING AND COLLABORAT VIRT TEAMS
- COM 3504 COMMUNICATING IN GLOBAL VIRTUAL TEAMS
Degree Courses 2023
- COM 3522 BUSINESS WRITING
- SES 2000 SOCIO-ECOLOGICAL SYSTEMS
- COM 7501 STRATEGIC WRITING FOR MANAGERS
- COM 7503 COMMUNICATING AND COLLABORAT VIRT TEAMS
Publications
Journal Articles
- Getchell, K.M., Onyemah, V.I. (in press). How the Use of Camera During Virtual Sales Calls Impacts Relative Performance. Journal of Selling.
- Getchell, K.M., Dubinsky, J., Lentz, P. (2023). A Critique of Transmission Communication Models in Introductory Management and Organizational Behavior Textbooks. Journal of Management Education. Sage.
- Beitelspacher, L.S., Getchell, K.M. (2023). The Adoption of Conscientiousness in Business to Business Relationships. Industrial Marketing Management. Vol: 109, Page: 221-231.
- Carradini, S., Getchell, K.M., Cardon, P., Fleischmann, C. (in press). Evidence-based Recommendations for Recorded Meetings Policies. Business Horizons. link
- Amicucci, A.N., Getchell, K.M., Welsh, S. (2022). Writers as readers: Incoming College students reflect on reading. Reader. Lafayette College.
- Logemann, M., Aritz, J., Cardon, P., Schwartz, S., Fleischmann, C., Getchell, K.M., Helens-Hart, R., Li, X., Palmer-Silveira, J., , S., Stapp, J. (2022). Standing Strong Amid a Pandemic: A Global Team Project Stands up to a Real-Life Test during the Public Health Crisis. British Journal of Educational Technology. Wiley. link
- Getchell, K.M., Carradini, S., Cardon, P., Fleischmann, C., Aritz, J., Ma, H., Stapp, J. (2022). Artificial Intelligence in Business Communication: The Changing Landscape of Research and Teaching. Business and Professional Communication Quarterly. Sage. link
- Getchell, K.M., Pachamanova, D.A. (2022). Writing to Learn: A Framework for Structuring Writing Assignments to Support Analytics Course Learning Goals. INFORMS Transactions on Education. Vol: 22(2), Issue: Special Issue on The Education Science of Delivering Analytics Education. INFORMS. link
- Lentz, P., Getchell, K.M., Dubinsky, J., Kerr, M. (2021). Pronouns, Positioning, and Persuasion in Top Nonprofits’ Donor Appeals. International Journal of Business Communication. Sage. link
- Dubinsky, J., Getchell, K.M. (2021). The Disappearance of Business Communication in Professional Writing Programs. Journal of Business and Technical Communication. Vol: 36, Issue: 1. Sage.
- Getchell, K.M., Beitelspacher, L.S. (2020). Better Marketing for our Female Marketers: Gendered Language in the Forbes CMO List. Business Horizons. Elsevier.
- Getchell, K.M., Lentz, P.J. (2020). Perspective as a Threshold Concept in Business Communication. International Journal for the Scholarship of Teaching and Learning. Georgia Southern University. link
- Getchell, K.M., Gonso, K. (2019). Valuing the Process: Building a Foundation for Collaborative Peer Review. Teaching English in the Two-Year College (NCTE). Vol: 44, Issue: 1. NCTE.
- Getchell, K.M., Illich, L. (2016). An accurate representation of what?: Students' perceptions of standardized writing assessment. Crosspol. Vol: 2, Issue: 1. link
- Getchell, K.M., Amicucci, A.N. (2014). Responding with the golden rule: A cross-institutional peer review experiment. Teaching English in the Two-Year College. Vol: 42, Issue: 1, Page: 55-64. National Council of Teachers of English (NCTE). link
Books
- Lentz, P., Rentz, K., Getchell, K.M. (2024). Business Communication: A Problem-Solving Approach: Business Communication: A Problem-Solving Approach. Issue: 3e. McGraw Hill.
- Getchell, K.M., Lentz, P.J. (2018). Rhetorical Theory and Praxis in the Business Communication Classroom : Rhetorical Theory and Praxis in the Business Communication Classroom. Routledge.
Book Chapters
- Getchell, K.M., Lentz, P. (2018). Introduction: Breaking New Ground in Business Communication Pedagogy: Rhetorical Theory and Praxis in the Business Communication Classroom. Routledge.
- Getchell, K.M. (2018). The occasion to post: Connecting kairos with entrepreneurship in the business writing classroom: Rhetorical Theory and Praxis in the Business Communication Classroom. Routledge.
Book Reviews
- Getchell, K.M. (2011). Situating writing assessment practices: A review of a Guide to College Writing Assessment: Journal of Writing Assessment. Vol: 4, Issue: 1. link
Other
- Cardon, P., Fleischmann, C., Carradini, S., Getchell, K.M., Stapp, J., Aritz, J. (2023). Acceptance of AI-Based Meeting Tools: Psychological Safety as a Foundation for Smart Collaboration. SocArXiv.
- Cardon, P., Getchell, K.M., Carradini, S., Fleischmann, C., Stapp, J. (2023). Generative AI in the Workplace: Employee Perspectives of ChatGPT Benefits and Organizational Policies: Generative AI in the Workplace: Employee Perspectives of ChatGPT Benefits and Organizational Policies. link
- Getchell, K.M. (2022). A Review of the Work of Joanne Yates: Business Communications’ Own Standard-Bearer: International Journal of Business Communication. Vol: 59, Issue: 4.
- Cardon, P., Fleischmann, C., Aritz, J., Elhaddaoui, T., Getchell, K.M. (2020). What Happens to Global Virtual Teams When Pandemic Hits? : Association of Business Communication Western Bulletin. link
- Iyer, B.R., Getchell, K.M. (2019). The Classroom of the Future: How Chatbots can Enhance the Student Experience: The Teaching Professor. Magna Publishers. link
- Iyer, B.R., Getchell, K.M., Fleischmann, F. (2018). Humanizing Tech May Be the New Competitive Advantages. MIT Sloan Management Review. link
- Iyer, B.R., Getchell, K.M. (2018). Why APIs Should Be Regulated: Why APIs Should Be Regulated. MIT Sloan Management Review. link
- Whalen, D.J., Getchell, K.M. (2017). Bright as the stars in the Albuquerque desert sky: Classroom tested business communication assignments: Business and Professional Communication Quarterly. Vol: 80, Issue: 2. Sage.
- Zlotkowski, L., Getchell, K.M., Conway, S. (2015). Rebranding an early intervention system through education and collaboration: Rebranding an early alert system through education and collaboration. Vol: 12, Issue: 2. E-Source for College Transitions, University of South Carolina. link
Presentations
Professional Services
- Eastern US Regional Vice President Association of Business Communication (2021 - Present)