Babson College will be altering regular operations due to the ongoing impact of the Coronavirus (COVID-19).

Student Complaint Information

Babson College has been approved by the New England Board of Higher Education to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA) effective July 23, 2018. NC-SARA centralizes the authorization process for state approval of distance education courses and programs offered across state lines by colleges and universities.

The following disclosures and policies pertain to students who enoll in Babson College distance education courses or programs.

Students are encouraged to seek resolution to any complaint/grievance from within the applicable school’s processes. Students are to refer to the handbook for their specific school (undergraduate or graduate) to familiarize themselves with the applicable policies and procedures for resolving a complaint/grievance. If a student has exhausted the school’s complaint/grievance procedures and the complaint/grievance has not been resolved, the student may file a complaint with the Massachusetts Department of Higher Education (MDHE). That agency is responsible for further consideration and resolution.

School specific complaint/grievance policies and procedures are as follows:

Student Complaint Procedure and Form (pdf)

2019-2020 Graduate Student Handbook (pdf)

2019-2020 Undergraduate Student Handbook (pdf)

For more information on how to send a complaint to MDHE, visit the Office of Higher Student Complaint page or contact:

SARA Coordinator – Massachusetts Massachusetts Department of Higher Education One Ashburton Place, Suite 1401 Boston, MA 02108-1696 617-994-6950

Massachusetts Board of Higher Education

Babson College does not maintain state websites and is not responsible for the content on those sites. Information on these sites may change without Babson College’s knowledge.