Winn Claybaugh & John Kanski of Paul Mitchell Schools & Salty Dawg Pet Salons 

“You can’t fire your way into building a better team of people. That’s why culture matters.”

Our 25th episode is our hairiest yet! In 2018 they asked themselves, “Why not?” and began extending the “Be Nice” culture of Paul Mitchell Schools (Winn as dean and co-founder, John as a ‘zee) to a new venture, Salty Dawg Pet Salons. Now they’re creating more opportunity for their Paul Mitchell students while delivering stress-free grooming to “paw-rents.” Along their franchising journeys, they’ve picked up priceless lessons about culture and leadership that will benefit ANY entrepreneur. 

Join Ab and Vini to hear Winn and John’s views on the primacy of culture in any organization — and best practices for scaling culture in expanding franchises. How to bring out the best in people at work by addressing 3 basic human needs. Why the “circle of influence” is critical to effective leadership. How well-established brands might actually limit opportunities for ‘zees. And what to do about bored employees.

Read or listen to Winn’s book Be Nice (or Else!): and what’s in it for you