Community FAQ and Resource Guide
For questions or concerns not addressed through our communications, please email email@example.com.
Where can I go if I'm not feeling well when Babson Health Services is closed?
If you are not feeling well, are still on campus, and Babson Health Services is closed, please call one of the following preferred urgent care centers:
Newton-Wellesley Urgent Care Center - Waltham
Address: 9 Hope Avenue (located in the Children’s Hospital Building), Waltham, MA 02453
Carewell Urgent Care, Needham
922 Highland Avenue, Needham, MA 02494
CVS Pharmacy - Minute Clinic
188 Linden St. (located in Linden Square), Wellesley, MA 02481
What should I do if I contract COVID-19 or am caring for someone who has?
Please visit our page dedicated to questions related to contracting COVID-19, or caring for someone who has.
What can I expect from online coursework?
Babson is using Webex, a virtual meeting application that allows you to see, speak to, and communicate with remote participants, in real time. Your professor can share documents and interactive media, invite students to share content, and engage with you and your classmates in real-time participation. These sessions will be conducted during the normal class schedule and recorded unless otherwise noted by your professor.
I am an undergraduate student. Will I continue to get letter grades or will my courses now be pass-fail?
For the Spring 2020 semester you can either continue to earn letter grades for all of your courses; or select any or all of your courses to be taken using pass-fail grades. Those who wish to receive pass/fail should have submitted their request by April 29.
If you are unable to engage in a course and complete course requirements, please discuss your situation in a timely manner with your professor and class dean to determine if an “incomplete” should be taken.
How do letter grades, and "pass" or "fail" grades, affect my GPA?
Letter grades continue to have the same GPA weight and appropriate application of degree credits.
A “pass” grade in a course earns credits toward your degree, as appropriate meets academic requirements, and does not affect your GPA. A grade of “fail” has the same significant impact as an “F” letter grade, it will lower your GPA and credits will not be applied toward your degree.
If I chose pass-fail, how will I be graded?
Your professor’s course level grading rubric and expectations for learning still apply. To earn a “pass grade” you must earn the equivalent of a passing letter grade. Please seek guidance from the student handbook or your professor as needed.
Half-semester courses that ended before we shifted to all courses being online are not eligible for pass-fail grading.
Will I still be eligible for the Dean's List if I chose pass-fail?
To be eligible for the Dean’s List this semester you must earn a semester GPA of 3.3 and be enrolled in a minimum of 12-credits of courses that are receiving letter grades. As an example, you are eligible for the Dean’s List with 16-credits of letter grades and 4-credits of pass/fail.
I am a graduate student. Can I choose how I want to be graded?
For the spring 2020 semester, you can either continue to earn letter grades for all of your courses, or select any or all of your courses to be taken using pass/fail grades. Those who wish to receive pass/fail should have submitted their request by April 29.
What support is available to students who have never taken an online course?
To read detailed instructions on how to use Webex, or to try out a test session, visit the student portal. For additional inquiries and support, please contact the IT Support center at 781-239-4357 or for questions that do not require an urgent response, email firstname.lastname@example.org.
Can students still access all of the same resources and support?
All student support offices from Academic Services, Health Services, Counseling and Psychological Services, Glavin Office of International Education, Career Development Center, Student Financial Services, Public Safety, and deans’ offices among others will remain open and available throughout the academic year. We will be here to provide assistance, answers, support, and encouragement. As you all have been asked to adapt, we, too, will adapt to support and help you to navigate the remainder of the semester.
Will summer session courses be offered in person or online only?
All summer 2020 undergraduate courses will be offered online only, but can help you to accelerate towards a degree and, ultimately, career start. Registration for undergraduate summer courses is now open and enrollment continues to grow. Additionally, seniors who are considering graduate school as a next step should consult Graduate Admissions as Babson has several programs which may be of interest.
What changes have been made to Babson's Study Abroad programs?
Based on the guidance of our partners and the US Department of State’s Level 3 Global Travel Advisory we have advised all students who were studying abroad to return home. The Glavin Office of International Education is working directly with these students to assist with the decisions they are facing.
How can I return my textbook rentals at the end of the semester?
At the end of the semester you can sign into your rental account at: https://www.bkstr.com/babsonstore/myaccount/signin and print a free return shipping label to ship back to your store. On the Rentals page, click “Return all Rentals by Mail” to begin. To avoid any late fees, return all rented books to the bookstore by the return date on your receipt or packing slip.”
What are current plans for the fall semester?
We are developing a reentry plan using all appropriate data, guidelines and information provided by state, local and federal agencies, as well as seeking counsel and support from faculty, staff, administration and Babson’s alumni network.
We will continue to deliver the Babson experience in safe and effective ways, including a mix of learning modalities which accommodate the complexity presented by this global health situation. This includes fully online modalities, face-to-face if safe to do, and a mix of the two if phased approaches to return are required. We plan for students to have the flexibility to move between online and face-to-face options as the situation unfolds, and all learning will continue in the fall. We have many details to plan and communicate, and we ask for your continued patience and support as we determine our approaches for reentry to our physical campus.
The decision to reopen our physical campus is intrinsically connected with the impact of this virus in our state, as well as around the globe.
What are the graduate school’s plans for Fall?
We are open for fall semester and intend to begin on-campus classes as scheduled. We have examined and are enhancing our safety protocols and operations, and are developing policies and procedures for masks, physical distancing, and de-densification of buildings. Our Facilities team has deployed advanced cleaning and disinfecting protocols for classrooms, common areas and other spaces, in keeping with Center for Disease Control (CDC) recommendations.
Please keep in mind the current situation is evolving. We are contingency planning for multiple scenarios, ranging from face-to-face classes with social distancing, face-to-face classes with the option to participate virtually, face-to-face classes with the ability to immediately shift to online and back if needed, to fully-online. Regardless, we will maintain academic continuity so all students can make progress on their degrees.
We will share a detailed return to campus plan by July 1. We are evaluating additional measures that we believe will enhance the safety of our community, such as specialized virtual onboarding programs and expansion of our health services capacity. We have extended the deposit deadline to July 8 so that you can receive this detailed plan and feel more confident in your decision to enroll in Babson this fall.
How do I declare my intent to enroll this fall or to defer my enrollment?
In order to enroll in Fall 2020 or defer, both first and second deposits are due on or before July 8, 2020.
To enroll in Fall 2020, visit the Babson Bridge now through July 8, 2020 and click on “declare your decision”. Select “I plan to enroll at Babson College” from the dropdown menu and complete the form.
To defer, visit the Babson Bridge between July 1, 2020 and July 8, 2020 and click on “declare your decision.” Select “I would like to defer my admission to Babson College” from the dropdown menu and complete the form.
For those who may require a Form I-20, please note that we can not begin processing your Form I-20 documentation until you have declared your intent to enroll in Fall 2020 and submitted at least your first deposit. If you would like to begin your Form I-20 process, we ask that you submit your first deposit as soon as possible.
If I received a scholarship, will it carry over should I decide to defer?
We can not automatically carry over your scholarship to next year. If you choose to defer, you’ll be reviewed for scholarship as part of next year’s Round 1 scholarship review. Please note your scholarship will not increase next year unless you have submitted a substantive, quantitative change, like a significantly increased GMAT score or substantial GPA increase. However, there is a chance that your scholarship offer may decrease during next year’s review given the increased competitiveness of our applicant pool year over year.
I’m an international student but my visa process has been delayed. Can I begin remotely?
If you are not able to secure an F-1 student visa and arrive in the US for in-person classes prior to August 31, you will be able to start your program remotely via online learning from outside the U.S. The International Student & Scholar Services team will communicate with incoming students over the summer about how to request emergency visa appointments and any possible “late arrival” dates based on COVID-19 allowances from the U.S government. Please note that regulations for off-campus employment authorization are complex and could be impacted by your arrival date in the US. General eligibility information can be found at www.babson.edu/issscpt and www.babson.edu/isssopt, however more information will be communicated as it becomes available.
I’m a domestic student but would prefer to start remotely in fall. What are my options?
We understand that some students may prefer to access all course content remotely. Students may begin their program fully remotely if they wish.
Can I take one fully online course this summer?
We’re happy to offer a fully online 7-week MBA elective course this summer for deposited students who’d like to jumpstart their MBA. The available course is Personal Finance, taught by former Graduate Dean Mark Potter, and begins July 7th. The 3 credits earned with a B or better in the course are transferable to the MBA for students who begin in Fall 2020. Spots are limited, and registration is first come, first-served. Deposited students may begin registration here, and will receive more information regarding course payment and access to the course site. Please note that because this is a non-degree course, scholarship funds can not be used towards this class. However, to help offset some of the tuition expense, we are happy to offer a reduced tuition rate for this program. Course cost is $4200.
With so much uncertainty, why should I join this fall?
How you respond to COVID-19 might be the defining event of your professional lives. Babson College is unique. Our business specialty mission and entrepreneurial leadership focus prepares you for successful careers. The core competencies you will develop at Babson – problem-solving, values-based leadership, and collaboration, underpinned by sophisticated skills and perspectives – are more relevant and necessary than ever before.
Babson will prepare you to tackle global challenges, create social and economic value, and embrace uncertainty. Your experience at Babson, coupled with the unique opportunities that will emerge as a result of the COVID-19 crisis, have the potential to catapult you into leadership roles and shape your future. This is the perfect time to lay the foundation for future success. Learn, grow, and emerge ready to lead and make a difference in the world.
How do I join a virtual support group at Babson?
All virtual support groups at Babson are open, drop-in, confidential, and in EDT.
Disrupted Abroad »
Mondays, 1–2 p.m.
Facilitated by D. Jeff Lin and JT Livick-Moses
Mondays, 3–4 p.m.
Facilitated by Dr. James Blue and Anna Milan
Living on Campus »
Tuesdays, 1–2 p.m.
Facilitated by JT Livick-Moses and Katie Burke
Graduate Students »
Tuesdays, 2–3 p.m.
Facilitated by Katie Burke and Tony Plankey
If You’re/At Risk of Being Sick or Have Health Concerns »
Wednesdays, 3:30–4:30 p.m.
Facilitated by Polly McCabe and Ashleigh Hala
Thursdays, 3–4 p.m.
Facilitated by Elise Brucato and Natasha Bavolar
Fridays, 1–2 p.m.
Facilitated by Ashleigh Hala and Anna Milan
Fridays, 3–4 p.m.
Facilitated by Ashleigh Hala and Brenna Cleeland
Processing Space: Asian/Pacific Islander Community & Allies »
Tuesdays, 9–10 a.m.
Have another group idea? Please send your requests to email@example.com.
Will the College’s decision to have hybrid and online courses for the fall semester impact my immigration status for the fall semester?
Babson is committed to provide students with options to continue their academic plan through either online or hybrid courses wherever they may be in the world. We recognize that many students may have travel or health related challenges that would make returning to campus difficult for the fall. Continuing students have been able to maintain their immigration status throughout all the changes to course delivery. The International Student & Scholar Services team is closely monitoring U.S. Department of Homeland Security guidance and will continue to provide updates to students over the summer if there is any impact to international student status. Email firstname.lastname@example.org if you have any questions.
As a continuing international student, will I be able to return to the U.S.?
As guidance and restrictions due to the Coronavirus are constantly changing, we cannot guarantee that you will be able to re-enter the U.S. due to any restrictions by the U.S. government for health concerns. However, if your immigration documents are in order for re-entry to the U.S., and you are still within your program of study you should be able to re-enter using your student visa as you normally would after any vacation or school break (even if it has been more than 5 months.) Never enter the U.S. as a tourist during your program of study. Review the updated ISSS services document if a travel signature is needed.
Does the April 22nd or June 22nd Presidential Proclamation Impact F-1/J-1 Students?
No. The April 22nd proclamation impacted immigrants, and the June 22nd proclamation impacted certain non-immigrant employment visas. F-1/J-1 students or alumni on OPT/STEM OPT are not impacted by the proclamation. The June 22nd proclamation can be read here. Keep in mind the following things continue to remain active, which could impact a Babson student’s ability to get a student visa or travel to the U.S.:
- Routine visa services at all U.S. embassies and consular posts are operating on a limited basis. Review procedures at your local U.S. embassy/consulate for updates.
- The U.S. borders with Canada and Mexico continue to be closed for non-essential travel (tourism or recreational travel) until at least July 21, 2020. However, international students should still be able to cross the border as an exemption to attend school.
- With some exceptions, the entry of individuals who were present in China, Iran, the Schengen Area (26 European countries), the U.K., and Ireland, during the 14-day period before their attempted entry into the United States has also been suspended.
I want to apply for work authorization, what do I do?
The process to apply for CPT for summer internships has been adjusted to accommodate remote processing. View complete information along with updates due to COVID-19 on our website: www.babson.edu/issscpt. Graduating students needing to apply for OPT should review information found at www.babson.edu/isssopt. For J-1 students you must also be in the U.S. in order to apply for Academic Training (AT). Learn about AT here.
I am an international student that was admitted to Babson. Will I still be able to come to the U.S. to begin my program?
Congratulations! We are very much excited to welcome you into the Babson community! Please follow guidance found at www.babson.edu/isssnew as an incoming international student. The International Student and Scholar Services (ISSS) team is in contact with graduate and undergraduate students after their first deposit is received. ISSS will work as quickly as possible to provide your Form I-20/Form DS-2019 to you. Visa issuance and global mobility are still a concern. Please review your local visa wait times and U.S. student visa procedures at your local U.S. consulate or embassy. Once you have your Babson Form I-20 you should be able to schedule the first available student visa appointment but may need to request an earlier appointment date later. Additional information will be communicated from either Undergraduate or Graduate Admissions, along with ISSS over the coming weeks.
I have other immigration related questions, who do I contact?
We understand you likely have concerns about many areas as they relate to your immigration status. Please know that we are here to continue to work with you remotely. While a lot of updated information can be found throughout our website (www.babson.edu/isss) and this document listing ongoing updates to ISSS services and procedures, advising can be done via email or through virtual appointments.
Is the July 26–30, 2020 Price-Babson Symposium For Entrepreneurship Educators canceled?
Due to the ongoing safety concerns, we have made the difficult decision to cancel the July session to ensure the health and well being of our community.
Will the July 2020 Price-Babson Symposuim For Entrepreneurship Educators be held at a later date?
If you were registered for the July program, we have automatically registered you for the January 10–14, 2021 program at Babson. Should you be unable to attend in January, please contact Elizabeth Daniels at email@example.com to be placed on the list for the May 31–June 4, 2021 Price-Babson or to obtain a full refund.
What are other ways I can get involved with Babson Academy in the meantime?
As you well know, an entrepreneurial mindset helps individuals navigate uncertainty and harness their creativity to innovate. At Babson, we want to put the power of this entrepreneurial mindset in as many hands as possible, especially now. We have launched a new online course in July for your students called Entrepreneurial Mindshift and are still accepting application for the Babson Fellows Program for Entrepreneurship Educators in October.
Will the Undergraduate and Graduate Career Development Centers and their resources (i.e. Handshake) still be available throughout spring semester?
All student support offices, including Undergraduate and Graduate Career Development Centers, will remain open and available throughout the academic year.
Advising appointments and access to all technology platforms, including Handshake, VMock, Aspire, and CareerBeam, will continue virtually. We are in communication with our employer partners who are recruiting and hosting MCFE projects and will provide updates when possible. And, we will continue offering an array of programs and workshops, online, to meet the needs of students.
Will I receive a refund for room and board? Does this include my meal plan?
Room and board costs, which include all meal plans, will be prorated for the seven-week remainder of the year for all students who left campus by Saturday, March 21.
You will receive this amount as a credit on your student account.
How do I request a refund check or EFT?
If you wish to receive a refund check, or EFT, from any resulting credit balance, please initiate the request on the Babson Hub under SFS, then select ‘Refund Request’.
Is the refund process different if I was approved for a later check-out?
Yes. If you have been approved for later check-out by the College, your credit will be prorated based on your actual check-out date.
What is the process if I am a financial aid recipient?
If you are a financial aid recipient, your credit will be adjusted proportionally based on your Babson or institutional grant.
My program has been suspended, will I receive credit for the semester?
Babson is committed to academic continuity for all education abroad students. Please work with your host program, education abroad advisor and class dean to map out your specific circumstances. Please contact firstname.lastname@example.org if you have additional questions.
My March break Elective Abroad was suspended. Will I get my program fee back?
Yes, the program fee will be refunded. The Glavin Office of International Education is currently working on processing refunds and an email will be sent to students with the details of their refund.
Will my Summer Education Abroad program continue to run?
We are currently assessing Summer education abroad. If you are enrolled in a Summer Education Abroad program, we will communicate with you directly once we have more information. Thank you for your patience.
How can I help current Babson students affected by the Coronavirus situation?
The most immediate and impactful way you can help right now is through The Emergency Fund. Our campus partners have shared their needs, and all donations will be used to assist students who currently:
- Have unexpected travel expenses due to the college transitioning to remote learning
- Need resources like Wi-Fi to access online classrooms
- Had to secure offsite storage of personal items due to residence halls closing
- Made alternate accommodations with summer plans changing
- Require temporary financial support while refunds are processed for food and shelter
In addition, several of our work study students, and those with internships have been impacted. The Emergency Fund will assist those who rely on a paycheck and are in need of immediate financial support. We are asking alumni to assist our campus partners with securing internships, permanent job placements and providing other mentoring opportunities.
In the coming weeks and months it’s possible that our Admissions staff may be unable to travel. As a result we may also need assistance recruiting and yielding the next generation of Babson students (and future alumni!).
If you can assist with student career placement, admission recruitment and yield, or have ideas of how you can help please email us.
Lastly, this is a disappointing way for the Class of 2020 and our graduate students who are graduating, to conclude their Babson campus experience. If you have creative ideas of how we can make this year special for them, please reach out to us. The College anticipates moving forward with Commencement-related activities and will communicate those plans as soon as they are finalized.
What resources are available to help faculty members shift to online learning?
The College has communicated several resources available to faculty, including:
- The Academic Technology Innovation (ATI) Center: Frequent training sessions are underway about technology usage in the classroom; faculty can register here. There is also a self-paced online tutorial to get started, or to brush up on skills. The one stop for all of these options, and further information on teaching with technology, is the “Be Ready For Anything” page on the Faculty Portal. Faculty can also stop by the ATI Center during business hours and talk directly to staff.
- Technical Support: Faculty can contact the IT Service Center at 781-239-5400 or email email@example.com 24 hours a day.
- Equipment: If laptops or other technology are needed, the IT Service Center can assist
I have students who must miss our online class because they are ill. How can I support them?
Just like in any situation where a student is not able to attend class due to an illness, you should support that student with access to content and resources needed to maintain connection to the coursework while they recover.
Encourage students who are ill to contact their academic advisor for assistance with managing any academic responsibilities while ill. Those who are experiencing disruption to their classes have several resources to help with continuity and connection to campus, including:
- Class Deans
- The Glavin Office of International Education
- Health Services
- Counseling and Psychological Services
- Electronic access to ITSD, library services, the student portal, and all other digital learning resources
Also, we have many students who may be affected emotionally by this situation, and they can seek support through Counseling and Psychological Services (CAPS).
What is the expectation of me, as a faculty member, to teach class if I'm ill?
With any situation where class needs to be cancelled due to illness, we expect that you will work with your students to continue progress and reach out to your Division Chair if extended time is needed. Faculty or staff who are sick or have questions about their health are strongly encouraged to contact their personal physician or contact an urgent care center.
I've heard about students feeling discriminated against. Where can they seek resources?
The college asks that all students review the CDC anti-stigma guidelines issued recently regarding coronavirus. The CDC advises that we collectively focus on the disease that is causing the problem and avoid casting blame on individuals, cultures or nationalities.
If you have any technical difficulties or cannot access critical applications and files remotely, please contact the Babson IT Support Center for assistance at firstname.lastname@example.org or by 24x7 telephone coverage at 781-239-4357.
IT Service Center Walk-In Service, Now By Appointment Only
The IT Service Center will no longer be available for regular, daily walk-in assistance.
Should you encounter an issues that requires a physical repaire to your Babson laptop or face-to-face interaction with a member of IT, please inform us of your need via email@example.com. Appointments will be available Monday-Friday, from 7AM-5PM. Please give 24 hour notice in advance of your desired appointment time. You will receive email confirmation that a staff member is available, and will be awaiting your arrival.
Our Tier 2 staff continue to work remotely, striving to provide the best possible service to meet your technical needs. Please remember:
- Emailing firstname.lastname@example.org automatically creates a ticket in our system regarding your issue.
- Babson IT staff are available via telephone Monday-Friday, 7AM-5PM
- BlackBeltHelp(our off-hours technical support contractor) is automatically available all other hours.
>> Looking for answers to your questions about using Webex Meetings or Webex Teams? Babson ITSD is providing office hours to help get everyone up to speed on two key tools to help keep you connected while you’re working remotely. Click here to see the list of office hours.<<
Helpful Tools and Tips for Working Online
For Babson employees working from off campus, ITSD would like to highlight several resources that may be securely accessed online from most any PC/laptop and mobile device. Explore the available resources and tools.
|On-Campus||Use Online Resources|
Need to meet with your team? Use Webex Meetings! Use Webex Meetings to instantly launch an online meeting or calls, with or without video! Webex Meetings allows for easy screen sharing and optional recording.
|Messaging and Team Collaboration||
Have a quick question? Use Webex Teams to connect with your colleague instantly! Webex Teams has many powerful features that Babson ITSD plans to introduce in the coming months. However, it is one of the easiest tools to use for instant messaging. Use this “Slack-like” tool that allows you to collaborate with colleagues.
If one of your primary job responsibilities is answering incoming calls, you should set up forwarding to your cell phone (contact the IT Support Center if Babson needs to provide a temporary one). Other employees will likely want to simply plan to regularly check their voicemail, and if it matters to callers, update their outgoing voicemail greeting.Forward phones and frequently check voicemail
|Share Drives||Share files using your Babson login on Google Drive (you may need to toggle between your Babson account and personal account if you’re already logged into your personal Gmail/Drive account).|
|Desktop or Laptop/
|Bring your Babson laptop, charger and mouse home, or use a home PC/laptop so you can work remotely.|
|Special Access Requirements||Some services can only be accessed by certain computers due to IP address restrictions which were put in place to ensure those services are accessed securely. If you know that you have these special requirements, please contact the IT Support Center to request assistance.|
|Other Needs||Should you find that you have other, specific technology needs, please do not hesitate to contact the IT Service Center and they will work to provide you with what you need.|
|Paper Files||Ensure confidential paper files remain on campus. Take home non-confidential files.|
|Update to indicate you are working remotely IF it would matter to recipients - depending on your role, it may not.|
Call 781.239.4357 or email email@example.com
>> NOTE: If you have any Babson policy questions about employees working remotely, please contact Babson’s Human Resources department at 781.239.4128 or firstname.lastname@example.org.
I live in a country that prevents internet access to certain sites and resources that are being utilized for Babson communications and in my courses. What can I do?
Unfortunately, the list of sites and services that are not accessible from within various countries changes regularly and this will be a challenge that our students and faculty will need to navigate together.
- If you have used a mechanism to access College resources from your home in the past and it still works, continue to use that to access Babson content and communicate with your professors.
- Forward your Babson email to an email service that you can access from home in the event that you lose the ability to access your Babson email. If you need help with this, please contact the IT Service Center at email@example.com.
- Please visit the WebEx Virtual Classroom page on the Student Portal to test your readiness for WebEx and for some country specific requirements. Contact the IT Service Center with any questions or concerns.
- Communicate with your professors and advisors to discuss and address challenges as they arise. Instructional design and IT resources will be available to support our professors and students as they work through these challenges.
When will employees return to campus and how will it work?
As we continue to navigate through the challenges the COVID-19 pandemic has placed upon our personal and professional lives, we also recognize that at the some point we will begin to transition back to an on campus format.
Guided by the Governor’s recent announcement on the four phases of reopening the Commonwealth of Massachusetts, we have embraced those provisions and are guided by the governmental and public health advisories in our planning. Our priority has been and will remain the health and safety of all Babson community members. Therefore, we will remain in remote operation through Phase 1.
In the upcoming phase when you do return to campus, you will notice some changes in the way our workplaces look and also see new practices and protocols, all designed for your protection and to enhance your wellbeing. Our goal is to collaboratively ensure you feel safe and secure while at work and to help you navigate the complexities of these challenging times.
Some of these actions include:
- More frequent cleaning and sanitizing
- Signage on social distancing
- Limitations to the use of elevators
- Suggestions for increased hand-washing
- Requirements for wearing facial covering
- More frequent communications on our operations, projections, practices and any new measures we are taking to support you and our community
Return to Campus Employee Guide May 2020 to assist you in your transition and inform of your requirements as we return to campus.
The Campus Store is closed for in-person purchaes. The store website is offering FREE GROUND SHIPPING on all orders. The store’s priority is to ensure the campus community has textbooks and other essential items. Please check the campus store website for updates.
Babson Recreation and Athletic Complex (BRAC) is closed in compliance with Governor Baker’s mandate of gatherings in public places including the closure of Fitness Centers.
At this time, the Mail Services team will remain on campus, open regular business hours to manage inbound and outbound administrative mail. All incoming mail and packages will be held in Central Receiving, and we ask that department representative’s pickup mail from that location. We recommend one pick up per week. Outbound mail can be dropped off there as well. Babson Mail Services will not be delivering mail during this time. Additionally, per WB Mason corporate policy, supplies deliveries will only be made to the Central Receiving dock. Desktop and remote delivery is not currently available. Due to scheduling demands, please call or email the Mail Services team prior to your arrival at Central Receiving.
- All students must add their mailing address to the Student Portal.
- Only USPS first class mail will be forwarded to those residing in the U.S. and U.S. Territories automatically. The USPS will not forward to an international address. If you remain/reside in the Boston area after vacating Campus, you are not allowed to come to Campus to pick up mail.
- Packages from other carriers, ie FED EX, UPS, DHL as well as International Mail will be held on site until further notice.
- As we cannot forward magazines, please contact the sender and change your mailing address.
- If you receive monthly bills, please contact vendor and opt for a paperless option. This will help reduce unnecessary mail to Campus.
The Mail Services is offering the following services to students approved to remain on campus:
- The Reynolds student mailroom window will be open Monday to Friday, 11am to 3pm
- For student and staff safety, we ask that students approved to remain on campus contact the student mailroom at 781-239-4338 or by email to arrange a time to pick up your mail
- The mail team will prepare your mail, and leave it on the window counter immediately prior to your arrival.
- Email notification of mail is temporarily unavailable, and it is important that students contact the mailroom to arrange for pickup, prior to your arrival
Below is a list of contacts for the mailroom. Please reach out for any questions, but note that as part of prioritizing safety, we have a reduction in day to day staffing levels.
- Email being monitored regularly: firstname.lastname@example.org
- Public Safety: 781-239-5555
- Health Services: 781-239-6363
- Human Resources: 781-239-4128
- Glavin Office of International Education: 781-239-4565