Faculty and Staff Support
Determine the best point of contact for your situation.
If you have a problem with: |
Contact: |
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| Classroom computer hardware, software, multi-media equipment or facilities. | Classroom Emergency x4421 |
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| Computer hardware/software in your office | IT Service Center x4357 support@babson.edu |
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| Email, Blackboard/Canvas or Portal | IT Service Center x4357 support@babson.edu |
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| Server access during non-business hours (server down) | IT Service Center x4357 |
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If you require training for: |
Contact: |
Or review: |
| Desktop software (e.g., Word, Excel, Outlook, etc.) | IT Service Center x4357 |
linkedinlearning.babson.edu |
| eLearning, ePlatform software training (e.g., Blackboard, Canvas, Brainshark) | IT Service Center x4357 |
facultyportal.babson.edu |
| Request individual training for Blended Learning tool | atisupport@babson.edu | Academic Technology Toolbox |
If you need development assistance with: |
Contact: |
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| Advanced curriculum content (e.g., Canvas, learning object development, curriculum design) | IT Service Center x4357 atisupport@babson.edu |
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| Classroom software (e.g., Minitab, SAS) | IT Service Center x4357 support@babson.edu |
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If you require: |
Contact: |
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| Multi-media equipment delivery to a classroom or training (e.g., video camera) | IT Service Center x4357 support@babson.edu |
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| Videoconferencing, Web videoconferencing or Teleconferencing | IT Service Center x4357 support@babson.edu |
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If you need to escalate response for: |
Contact: |
An agent will: |
| Any of the above | IT Service Center x4357 |
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| If you need further assistance | IT Service Center x4357 |
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